RBC Wealth Management (Europe) Reviews 

Simon gave me a great deal of help getting me into my Brewin account with a new password
He was very patient as I am partially deaf.

Customer Service team spotted an error in a transaction that was time critical, so acted promptly and thoroughly to ensure the issue was resolved. Leo was great, ensuring I had all the information I needed, and supported to get the issue resolved very promptly. Thankyou

I'm 70 years old and at some time obviously have held a small account with Brewin/RBC. Putting my affairs in order key as a pensioner of course. Have several HNW level investments and could have considered trying Brewin again, BUT......
.... as they have kindly been sending me huge valuation documents and updates the last couple of years, I thought I'd ring them to cash in my account as it was costing them far more to administer it than they'd be making from it. I've both emailed and rung them but NOBODY gets back to me......I notice they have an office in Tunbridge Wells, perhaps I'll pop in? Just wondering if Trustpilot reviews can help me resolve this?

Phone enquiries answered promptly and well.
We find it difficult to understand the "ins and outs" of our investment portfolio and the Brewin customer services team are always so helpful.
Today I had some questions which were answered in detail and clearly by Jodi.
Thankyou!

Shocking use of bullying tactics towards female investors . Male orientated investment managers chauvinistic company . Bristol UK office not so honest . Avoid at all costs …

Matthew was exceptional in listening to our concerns, explaining what the problem was and expediting its successful outcome. Made the whole process less stressful, very friendly manner but always professional.
Pete & Sandy Miller.

The promptness and efficiency of the service from Hikmat at 8am was very much appreciated.

I spoke to Jodi who was very helpful, especially when I couldn’t remember my account number. She assured me it wasn’t a problem and took me through the security questions to access the account. It was all very easily and quickly done and she was very friendly.

Jodie was very knowledgeable and helpful. She was patient whilst we found all the details that were needed and kept in touch until all the arrangements were made to set up our new account. Thank you Jodi.

I needed help accessing my account as it had been a while since I did. Simon was very helpful and friendly. Everything was done quickly and smoothly

I needed advice about how to access my accont online, and was ably guided through the process.

Leo was very helpful and managed to fix the issue I was having. Thanks!

I was very happy with my experience with customer services . I needed help with my set up to access the client portal. He was very clear and concise with his instructions , so it all went very smoothly.

Hickmat was very helpful and extremely patient as he helped me with the difficulty I had in accessing my account. It was a pleasure dealing with him

Clear,helpful guidance and effective communication.Patient and understanding manner. Most useful.Thank you.

Jodi could not have been more helpful. Needed a valuation and help accessing my online account. Everything accomplished so very happy with the service.

Polite and efficient

Had a problem receiving the code to activate my portfolio. I phoned and spoke to Daryl who was extremely helpful and had the problem solved in no time. Excellent service.

A very helpful and polite young lady who was very patient and explained everything very clearly. Brilliant.

I spoke with Jodi at the Edinburgh office on 6 February. She dealt courteously and efficiently with my questions and was very clear in her guidance as to what was required of me.

Jodie has a very pleasant telephone manner and managed to make a really good contact with me. I would hope to be able to deal with her, when next I need to contact RBC Brewin Dolphin in Edinburgh.