ReasonLabs Reviews 498

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

This bad company has filled my computer with their stupid virus without my concent. I dont understand why they do this but it makes me quite angry since my computer is unuseble at the moment

Company replied

Rated 5 out of 5 stars

Very well organised layout and various options plus up to date security measures in regards of the log in data. Impressed by the first glance, lets dive deeper and use it longer to be able to give mor... See more

Rated 5 out of 5 stars

The payment method is easy for people like me who don't use credit card. The support given when I couldn't activate my account (as I'm not a tech savvy) was fast, providing an easy to follow instructi... See more

Rated 5 out of 5 stars

This is my first experience with this company. They're fast and sporntenous. They immediately helped to review your infomation without suggested that you make any payment. They are surely the one of... See more

Company details

  1. Computer Security Service

Written by the company

ReasonLabs is revolutionizing cybersecurity for consumers with its cutting-edge distributed EDR platform, providing millions of home users the same level of protection trusted by Fortune 500 companies. Powered by artificial intelligence, the ReasonLabs security suite leverages billions of real-time data points, threat intelligence, and behavioral analysis to provide best-in-class security, privacy protection, and identity theft defense. Its products are cloud-native and built with a lightweight architecture for both mobile and desktop. ReasonLabs is certified by the Microsoft Virus Initiative (MVI), VirusBulletin's VB100, and OPSWAT, and is a member of AMTSO and AVAR. The company is based in New York and Tel Aviv. Learn more at https://www.ReasonLabs.com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

498 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars
ReasonLabs logo

Reply from ReasonLabs

Hello John,

We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.

Regards,
ReasonLabs Support Team

Rated 5 out of 5 stars

A worthy experience

This is my first experience with this company. They're fast and sporntenous. They immediately helped to review your infomation without suggested that you make any payment. They are surely the one of the best in the market, in my opinion. I plan to sign up with the company to be able to protect my personal informationm as a victim of online hackers.
.

November 15, 2024
Rated 4 out of 5 stars

i had a question about my facebook

i had a question about my facebook account that was previously hacked. the operator took the time to hear my story and to send me links to try and reestablish my accounts as well as to secure my Facebook and other social media accounts from further damage. the scanning is very fast and it is very easy to understand. i would have never thought to need security on this level; but its become clear that in the changing cyber world we all need this kind of advanced security just for the peace of mind it gives to its customers and the price is nothing when faced with 2 + years of being constantly hacked. thank you @#ReasonLabs for securing my PC and the help with trying to recover my other accounts and emails. a good company starts with caring workers and Alex was very patient and kind.
a special thank you to him as well.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

I CANT EVEN REPORT HARASSMENT NOTHING…

I CANT EVEN REPORT HARASSMENT NOTHING GETS DONE AND I HAVE STOPPED A RING OF PEOPOLE ABOUT 50 DIFFERENT PEOPLE DISGUISED SAS FRIENDS

November 13, 2024
ReasonLabs logo

Reply from ReasonLabs

Hello Harold,

We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.

Regards,
ReasonLabs Support Team

Rated 2 out of 5 stars

Key-in payment information for few…

Key-in payment information for few times due to the 'something wrong'.

After payment, my subscription is not upgraded automatically.

November 13, 2024
ReasonLabs logo

Reply from ReasonLabs

Hello Hal,

We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.

Regards,
ReasonLabs Support Team

Rated 1 out of 5 stars

Buy NOW

Every time you RUN the RAV program. You have to BUY now to fix the problems that it finds. Please stop pressuring us to purchase more. Offer 1 full package that cover everything. And then FIX the problem. $$$$ and did not fix the issues found during sweep.

November 10, 2024
ReasonLabs logo

Reply from ReasonLabs

Hello,

We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.

Regards,
ReasonLabs Support Team

Rated 1 out of 5 stars

I currently have Norton security

I currently have Norton security. After downloading your program, I had a lot of problems. I presume that your program is not compatible with Norton and they seemed to be fighting each other. I want to remain with Norton. I have eliminated your program from my hard drive and my problems went away. I have requested that you refund the fee I paid to you via PayPal. Please refund my money to Paypal. Thank you for your under standing.
Thomas Ewing.

October 11, 2024
ReasonLabs logo

Reply from ReasonLabs

Hello,

We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.

Regards,
ReasonLabs Support Team

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