This bad company has filled my computer with their stupid virus without my concent. I dont understand why they do this but it makes me quite angry since my computer is unuseble at the moment
Company replied
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See what reviewers are saying
Very well organised layout and various options plus up to date security measures in regards of the log in data. Impressed by the first glance, lets dive deeper and use it longer to be able to give mor... See more
The payment method is easy for people like me who don't use credit card. The support given when I couldn't activate my account (as I'm not a tech savvy) was fast, providing an easy to follow instructi... See more
This is my first experience with this company. They're fast and sporntenous. They immediately helped to review your infomation without suggested that you make any payment. They are surely the one of... See more
Company details
Written by the company
ReasonLabs is revolutionizing cybersecurity for consumers with its cutting-edge distributed EDR platform, providing millions of home users the same level of protection trusted by Fortune 500 companies. Powered by artificial intelligence, the ReasonLabs security suite leverages billions of real-time data points, threat intelligence, and behavioral analysis to provide best-in-class security, privacy protection, and identity theft defense. Its products are cloud-native and built with a lightweight architecture for both mobile and desktop. ReasonLabs is certified by the Microsoft Virus Initiative (MVI), VirusBulletin's VB100, and OPSWAT, and is a member of AMTSO and AVAR. The company is based in New York and Tel Aviv. Learn more at https://www.ReasonLabs.com.
Contact info
United States
- support@reasonlabs.com
- reasonlabs.com
3.7
Average
498 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Be safe rather than paranoid
I appreciate the heads up of the App when my PC boots up.
November 26, 2024
Very nice support
Very nice support, Alex was professional and friendly. Thank you!
November 26, 2023
Unprompted review
Cool antivirus thank you
November 25, 2024
easy to use and complete
November 25, 2024
just is is is
November 2, 2024
I am not happy with the service...I…
I am not happy with the service...I have not received my request for a premium update. but I was charged a solution or a refund
November 24, 2024
Reply from ReasonLabs
Hi Braulio,
We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread.
We’re happy to continue addressing your concerns via our ongoing email correspondence.
Best regards,
ReasonLabs Support Team
I thought that the payment is made in a…
I thought that the payment is made in a month. But I was charged for a year. I am asking for an urgent refund of my money
November 24, 2024
Reply from ReasonLabs
Dear Victoria,
Please note that following your original request to our support, we canceled and refunded your subscription. An email with the confirmation was sent to your inbox.
We will be happy to address any additional concerns you may have via our current email correspondence.
Regards,
ReasonLabs Support Team
Every thing is wrong
Every thing is wrong
I wanted to pay for one month and you have deducted 12 months at a go
This is stealing
How can click to view turn to confirm payment
Please be genuine with your product
I am not happy about it at all
November 23, 2024
Reply from ReasonLabs
Dear Zaria,
Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox.
We will be happy to address any additional concerns you may have via our current email correspondence.
Regards,
ReasonLabs Support Team
it is so good even without premium i…
it is so good even without premium i love it it shows me everything i need to know an more
November 23, 2024
Unprompted review
best browser ever
This browser is simple and understandable in terms of use and this is what this company does best because it attaches great importance to the user's privacy.
November 21, 2024
Waiting to see if it really works
November 20, 2024
its a sems relaiabol and gives you many opshens
November 20, 2024
To read the directions is absolutely essential.
Nothing wrong on your end. I’ve not been able to get a good sample because of loose stools or diahrea. The one weekend I could have bu no pickup on weekend. Just my luck lately. I did call and spoke with someone.
October 30, 2024
Reply from ReasonLabs
Hello Cathey,
We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.
Regards,
ReasonLabs Support Team
I needed to CANCEL my order but you…
I needed to CANCEL my order but you wouldn't let me!!!
November 12, 2024
Reply from ReasonLabs
Hello Sandra,
We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.
Regards,
ReasonLabs Support Team
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