Reassured - Life Insurance Reviews 

104,964
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 14,894 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for making complex insurance policies straightforward and simple to manage. People consistently appreciate the clear guidance, patient communication, and excellent support when finding the right coverage tailored to their needs. Consumers highlight the remarkable professionalism and polite demeanor of the advisors, which turns a typically bureaucratic task into a pleasant interaction. Some reviewers were not happy with the lengthy phone calls and felt that certain agents could be overly persistent or pushy. A few consumers also noted that getting life insurance can feel bureaucratic, with some calls taking longer than expected.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting helpful, patient, and knowledgeable... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that agents are exceptionally... See more

Service

Consumers find service to be exceptionally satisfying, frequently praising knowledgeable and polite agents... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, fast, and straightforward the... See more

Price

Customers consistently note satisfaction with price, highlighting very helpful service in securing correct... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to add on an additional life insurance policy. The Reassured team took care of everything. Provided detailed information and overview for me to look over, and once confirmed put everything in... See more

Rated 5 out of 5 stars

We dealt with Gail, she was very helpful and explained ever that we understood what each policy would cover, we didn’t feel overwhelmed at all. Gail was also available for us to contact her if we ha... See more

Rated 5 out of 5 stars

Morgan Daysh was the agent that dealt with my enquiry. A total professional and most helpful. After having a heart attack my insurer did not intend to renew my policy. Morgan went above and beyond... See more

Rated 5 out of 5 stars

I was a bit sceptical to be honest as I usually like to do the leg work myself. (I had a quote already approved by Aviva). However, the call from Reassured (Peter DiFonzo) was well timed and they prov... See more


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Life Insurance Agency

Information provided by various external sources

Here at Reassured Ltd, we specialise in finding you the cheapest life insurance cover, whatever your needs. We are one of the UK’s largest brokers of Protection Insurances specialising in life insurance, and have the experience and expertise you need to secure your cheaper, better life insurance policy. We understand the world of life insurance can be confusing, which is why we’re here to demystify the jargon and make it simpler for you to choose your ideal policy. We make it easy for you to find, set up and start your perfect life cover today, giving you peace of mind that your family are protected.

Free Trust Service

Reduce and potentially avoid Inheritance Tax and delays due to probate

When your life insurance pays out, it may be subject to inheritance tax if your money goes into your legal estate, also, it will normally go through probate. By putting your policy into trust, the money will be paid directly to the beneficiaries which will usually avoid the inheritance tax calculation and probate process. Our Customer Team (0808 168 2025) can help you to set this up. This will help to ensure that the people that you have nominated get the insurance payment as soon as possible.

Contact info

4.8

Excellent

TrustScore 5 out of 5

105K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(104,964)

14,677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Miss

Really helpful ,gave me all the information I needed and got me the results.

September 18, 2026
Rated 5 out of 5 stars

Correct decision made.

Didn't want complicated or a string of health questions, so on a whole, I found my experience well managed. No 50 questions, just straight forward talking. A piece of mind I was being taken care of assured me this was the right decision.

September 18, 2026

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