Reassured - Life Insurance Reviews 

102,534
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 14,119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear explanations. Many people found the service excellent, appreciating the stress-free process and feeling at ease. Reviewers often highlight that agents provided options without pressure, making the experience comfortable and affordable. Consumers frequently noted the staff's extensive knowledge and ability to explain complex information simply. People also appreciated the personalized and compassionate approach, which made them feel understood and supported throughout the process.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and clarity... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was easy to... See more

Price

Clients share positive opinions on price, with many finding the monthly premiums affordable for the level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Connor helped me organise my life insurance. I’ve just recently lost my mom & it made me realize I need to get things put in place for myself and mostly for my family whenever I pass away. He made it... See more

Rated 5 out of 5 stars

I was really nervous about getting life insurance they’d lots of questions to answer and it does take a little while getting through it all. But I’m so glad I did make the move and get cover and it’s... See more

Rated 5 out of 5 stars

Service was very professional Staff took me through step by step guide giving me options on what policies were appropriate for my needs Every question asked was answered, stress free Overt all... See more

Rated 5 out of 5 stars

Lauren, the agent, was polite, cheerful and a delight to talk to. She was well informed and explained everything very clearly. I have a hearing problem, but not once did i have to ask her to repeat an... See more


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Life Insurance Agency

Information provided by various external sources

Here at Reassured Ltd, we specialise in finding you the cheapest life insurance cover, whatever your needs. We are one of the UK’s largest brokers of Protection Insurances specialising in life insurance, and have the experience and expertise you need to secure your cheaper, better life insurance policy. We understand the world of life insurance can be confusing, which is why we’re here to demystify the jargon and make it simpler for you to choose your ideal policy. We make it easy for you to find, set up and start your perfect life cover today, giving you peace of mind that your family are protected.

Free Trust Service

Reduce and potentially avoid Inheritance Tax and delays due to probate

When your life insurance pays out, it may be subject to inheritance tax if your money goes into your legal estate, also, it will normally go through probate. By putting your policy into trust, the money will be paid directly to the beneficiaries which will usually avoid the inheritance tax calculation and probate process. Our Customer Team (0808 168 2025) can help you to set this up. This will help to ensure that the people that you have nominated get the insurance payment as soon as possible.

Contact info

4.8

Excellent

TrustScore 5 out of 5

103K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(102,534)

14,062 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication

Anand who I spoke to was very friendly. He explained everything about the policy and I was able to make up my mind which policy was beneficial to me.
Thank you

July 26, 2026
Rated 5 out of 5 stars

Sam Robinson was fantastic

Sam Robinson was fantastic, helped me secure an additional life insurance policy which I wanted to do and was very thorough with going through the process and sending the relevant information especially regarding trusts. Highly recommend

July 25, 2026
Rated 5 out of 5 stars

Great service

Rob was very helpful, friendly and explained everything well. I didn't feel pressured like some companies make you feel. I would definitely recommend them

July 24, 2026
Rated 4 out of 5 stars

Amina was very helpful

Amina was very helpful, professional and gave the lengthy call a personal touch. She explained clearly what was on offer and gave me options. She tried her best to get me the right cover for my situation

July 23, 2026

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