Rebate Mate 

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See what reviewers are saying

Rated 2 out of 5 stars

I was awarded my claim several weeks ago , HMRC have assured me the claim has been issued , they are now avoiding my phone calls & emails which in return has got mw stressed out!! Doesn’t take mu... See more

Rated 1 out of 5 stars

Was told on Monday 18th May 2026 that it was good news my claim had been okayd with HMRC and i would be getting my rebate in 7 to 10 days. Then I was told on Wednesday 20th May 2026 that they are ve... See more

Rated 4 out of 5 stars

I had waited for months to hear an update and was finally contacted two weeks ago by Lauren. I was told there is new management now and the communication for the last two weeks has been brilli... See more

Company replied

Rated 5 out of 5 stars

Firstly, thank you so much for everything you did Anna, class from start to finish. Got my rebate exactly as expected and was never left in the dark throughout the process. Due to having a c... See more

Company details

  1. Tax Preparation

Written by the company

At Rebate Mate, we're not just a business; we're a team of friendly professionals on a mission to help UK PAYE workers, just like you, claim the tax rebates you rightfully deserve. With years of experience, we've made it our goal to provide a seamless and transparent experience, ensuring you get every penny back.


Contact info

All reviews

(90)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honesty, quality and transparency

I wasn't aware of this kind of service nor that I could actually apply for a tax refund.
When it comes to our money I believe we're all very fussy . I have contacted with Anna, Caitlin and Joel during the whole process.
I'm happy and very secure to say that this is a transparent company that take their time to explain how things work, do their best to get us the best outcome and they are very customer service oriented. I'm really happy with the service, I recommend it and I will use it again.
Their fees are relatively substantial regarding the service offered and this was something I talked with the company. But to be fair and after constructive conversations, I understand the complexity of the process and value this service. The exchange is fair and transparent and I'm happy that they have reached out to me to offer me the possibility to see some tax money back when without them I wouldn't even know it was possible. Thank you for your service. Honesty, quality and transparency..you can't put a price on those 😊

June 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Anna was excellent at keeping me updated throughout the process.

Whole thing ran very smooth with little effort or stress on my end!

Thanks for the help!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful, no hassle, straight forward and always on the end of the phone if I had a question. Highly recommend and they maximized my rebate

May 31, 2024
Unprompted review
Rebate Mate logo

Reply from Rebate Mate

Hi Adam,

We're delighted that Rebate Mate could help you claim back your work expenses smoothly with no hassle.

Your feedback means a lot to us. If you need any further assistance, feel free to reach out. We're always here to help!

Best regards,
Rebate Mate

Rated 5 out of 5 stars

Amazing!

“I didn’t know this service existed for PAYE employees or that I’d be eligible. Thank you to Anna and her team for explaining how it works, being transparent and answering all my questions along the way! I’m due to get my payment soon & I can’t wait. Thank you so much Rebate Mate!”

June 11, 2024
Unprompted review
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Reply from Rebate Mate

Hi Faye,

Thank you for your feedback, it means a lot.

Rebate Mate are thrilled to be able to help and hope you are even happier when you receive your payment.

We'll be in touch but if you need anything from us please don't hesitate to contact Anna.

Best Wishes,
Rebate Mate

Rated 5 out of 5 stars

Great service

Great service. Lovely staff on the end of the phone. Kept up to date along the process with progress with HMRC. Can’t wait for the payment I didn’t know I could get! Thanks RebateMate. Everyone who is eligible - do it!

June 11, 2024
Unprompted review
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Reply from Rebate Mate

Hi!

We're delighted you've had a great experience with Rebate Mate, thank you for your review.

Rest assured your payment is on its way. If you have any questions or need updates, please don’t hesitate to reach out. We will be in touch but we're happy to help!

Many thanks,
Rebate Mate

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Rated 5 out of 5 stars

Very knowledgeable and helpful team!

I didn't know whether I'd be eligible for a rebate, but the team were really helpful in explaining the requirements and the process.
Fantastic service, thank you!

June 11, 2024
Unprompted review
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Reply from Rebate Mate

Hi Grace,

Your feedback means a lot to us, thank you.

Rebate Mate are so pleased they've been able to help you with your tax rebate. We're delighted you're happy with the service provided and hope you enjoy spending your rebate.

If you need any further assistance, feel free to reach out.

Best Wishes,
Rebate Mate

Rated 5 out of 5 stars

Great service

Great, honest service from Anna and her team. Didn’t know I was entitled to anything but it’s most welcome.

June 11, 2024
Unprompted review
Rebate Mate logo

Reply from Rebate Mate

Hi Ian,

Thank you for your review!

We're so pleased you now know your entitled to a tax rebate and hope Rebate Mate have made the process as easy as possible for you.

If you need anything further from us, please feel free to reach out! We're always happy to help.

Kind Regards,
Rebate Mate

Rated 5 out of 5 stars

Fantastic service start to finish

Fantastic service start to finish. Didn’t even know I was entitled to a tax refund and got a really good amount. Thanks to Anna and the rebate team. 👍

June 7, 2024
Unprompted review
Rebate Mate logo

Reply from Rebate Mate

Hi Paul,

Thank you for your review! We're delighted that Rebate Mate could help you claim back your work expenses smoothly.

Your feedback means a lot to us. If you need any further assistance, feel free to reach out. We're always here to help!

Happy spending!

Best Wishes,
Rebate Mate

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