Rebel Plants Reviews 

291
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and health of the beautiful plants, alongside the unique and creative pots they receive. People consistently mention that online orders arrive remarkably quickly and are securely packaged to prevent any harm during transit. Buyers are also very satisfied with the helpful communication and support provided throughout the entire purchasing process. Some reviewers were not happy with packaging details, noting that strong adhesive tape made unwrapping difficult or risked causing transit damage. A few consumers also mentioned occasional problems with unexpected item sizing or receiving products made of different materials than expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive healthy, fresh, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that plants and pots arrive in excellent health and... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast shipping times and... See more

Order

Customers consistently note positive experiences with order, highlighting that everything arrives quickly and... See more

Service

Customers had positive experiences with service, highlighting fantastic support from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found rebel plants by doing a Google search a few wks back as i wanted a particular cactus. So I looked & loved what I saw. I only bought 1 that time but I needn't of panicked as I received my order... See more

Company replied

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add i... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Interior Designer
  4. Plant Display Store
  5. Pottery Store

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(291)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic pots and great customer…

Fantastic pots and great customer service!

August 6, 2023
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Reply from Rebel Plants

We are delighted to hear that you are thoroughly pleased with our pots and the level of customer service you have experienced. Your satisfaction is our utmost priority, and we are committed to providing you with the finest products and support. Thank you for your kind words and for choosing us for your needs. Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We look forward to serving you with excellence in the future as well.
Rebel Plants

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Rated 4 out of 5 stars

Really lovely plants all beautiful

Really lovely plants all beautiful, healthy and wrapped with great care. I ordered an odd assortment but they all arrived in fab order, thank you. I would happily buy from them again, and will, the only disappointment was missing a pot for the vined Hoya kerrii which inferred it came with a pot but wasn’t clear.

August 2, 2023
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Reply from Rebel Plants

Thank you for taking the time to provide us with your feedback. We're delighted to hear that you found the plants to be beautiful, healthy, and well-packaged. It's wonderful to know that your plants arrived in great condition.

We sincerely apologize for any confusion regarding the vined Hoya kerrii and the pot. While we aim to be as clear as possible in our descriptions, we understand that there was room for improvement in this instance. Your input is invaluable, and we greatly appreciate your efforts to help us enhance our service.

Rest assured, we will pass your comment along to our editorial team to ensure that our product descriptions are more explicit moving forward. We are committed to continuously improving our communication and providing a top-notch shopping experience.

Thank you once again for your feedback, and we hope to have the opportunity to serve you again in the future.
Izzy
Rebel Plants

Rated 5 out of 5 stars

Items received in excellent time and…

Items received in excellent time and well packed. Already passed details of firm involved to friends who intend to purchase similar plant pot covers impressed when seeing ours.

July 18, 2023
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Reply from Rebel Plants

We appreciate your kind words! It's fantastic to know that you recommend us to your friends. We can't wait to serve you again soon. Should you need any more products from us, don't hesitate to get in touch. Izzy Rebel Plants

Rated 5 out of 5 stars

Fantastic Plants 🌱

I ordered 5 plants for aquarium aquaponics system! All arrived well packaged and in excellent condition. I will be back!

July 16, 2023
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Reply from Rebel Plants

We're overjoyed to receive your 5-star review! Knowing that our products have met your expectations is incredibly rewarding for us.

Thank you for your support, and we eagerly await the opportunity to serve you again. Izzy

Rated 5 out of 5 stars

Beautiful watering can

Beautiful watering can, looks amazing and keeps my plants happy :)
The Rebel Plants staff were also super helpful when I needed to change the address my order was sent to

June 28, 2023
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Rated 5 out of 5 stars

A Top Class Company

Rebel Plants are obviously a dedicated and passionate team who care about their customers and what they think, want and need. Totally recommend this small business.

June 9, 2023
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Reply from Rebel Plants

Thank you for your wonderful feedback! We're delighted that you were impressed by our service. We look forward to serving you again in the future. If you have any questions or require assistance, feel free to reach out at any time. Rebel Plants

Rated 5 out of 5 stars

Joy and happiness

My plant went missing in the post and has never arrived. Apparently RM had staffing issues in Byefleet, Surrey but this does not explain what happened to my Orchid. Rebel Plants have been great and the replacement is beautiful however having paid £6.99 for delivery RM has cost Rebel Plants a replacement which is so unfair

June 8, 2023
Unprompted review
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Reply from Rebel Plants

Dear Diane,

Thank you for the wonderful 5-star review! We truly appreciate it.

Best regards,

Izzy
Rebel Plants

Rated 5 out of 5 stars

Great company

Great company. I ordered a large pot, which was dispatched quickly and packed very well to ensure it arrives in the perfect condition. I have never ordered anything before from this company. I am happy with the item.

May 30, 2023
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Reply from Rebel Plants

Thank you so much for taking the time to leave us a glowing 5-star review! We are absolutely delighted to hear that you had such a positive experience with our company.

Your kind words and appreciation mean the world to us. We strive to provide excellent products and exceptional customer service, and it is truly gratifying to know that we have succeeded in meeting your expectations. Your satisfaction is our ultimate goal, and your feedback reassures us that we are on the right track.

We are grateful for your support and for choosing us as your trusted provider. Should you ever have any further needs or questions, please don't hesitate to reach out to us. We are always here to assist you and ensure that you have the best possible experience with our products.

Once again, thank you for your wonderful review. It brightened our day, and we look forward to serving you again in the future.

Best regards,
Rebel Plants

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Rated 5 out of 5 stars
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Reply from Rebel Plants

Hello,

Thank you for the amazing 5-star review! We truly appreciate your support and kind words. We're thrilled that you had a positive experience with us. If you have any further needs, we're here to help.

Warm regards
Izzy

Rated 5 out of 5 stars

Highly recommended

Highly recommend this plant shop, quality of plants is impeccable, great dispatch and delivery times. All round great service.

May 15, 2023
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Reply from Rebel Plants

We can't thank you enough for the outstanding 5-star review! Your support and appreciation mean the world to us. We're delighted that you had such a positive experience with our company. If there's anything else we can assist you with, please don't hesitate to let us know.

Warm regards,
Rebel Plants

Rated 5 out of 5 stars

Great service

Quick delivery and plants were all healthy. Will use again.

May 14, 2023
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Reply from Rebel Plants

Dear Michael,

Thank you for the wonderful 5-star review! We truly appreciate it.

Best regards,

Izzy
Rebel Plants

Rated 5 out of 5 stars

Very satisfied with my plants

Very satisfied with my plants, thanks.

May 8, 2023
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Reply from Rebel Plants

We're thrilled to hear that you are very satisfied with your plants! Thank you for sharing your positive feedback. It's our pleasure to provide you with quality plants and ensure your satisfaction. If you ever need anything else, please don't hesitate to reach out.

Best regards,
Rebel Plants

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Rated 5 out of 5 stars
Rebel Plants logo

Reply from Rebel Plants

Hello Marcus,

Thank you for your feedback regarding the well-packed delivery of your order. We're delighted to hear that your items arrived in excellent condition. Ensuring the safe and secure packaging of our products is a top priority for us.

If you have any further questions or need assistance in the future, please feel free to reach out.
izzy

Rated 5 out of 5 stars

Great looking plant pots which arrived…

Great looking plant pots which arrived well packaged and perfect.
Delivered later than expected but that's the Royal mails fault. So happy with my purchase.

May 8, 2023
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Reply from Rebel Plants

Hello,

Thank you for your feedback. Your satisfaction is our priority, and we're thrilled to know that your items were delivered safely. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help!

Kind regards
Izzy

Rated 5 out of 5 stars

I'm very impressed

I'm very impressed with the customer service: I accidentally ordered a pot too small for the plant within the same order. They made a recommendation which fit and the delivery was very quick to arrive after that. Will definitely order from them again.

May 17, 2023
Unprompted review
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Reply from Rebel Plants

Hello,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service.

Mistakes happen, and we're glad that we were able to assist you when you accidentally ordered a pot too small for your plant. Our team is always ready to help and provide suitable recommendations to ensure your complete satisfaction. We're delighted that the recommended pot fit perfectly for your plant.

We also appreciate your positive feedback regarding the delivery speed. We understand the importance of prompt service, and we strive to ensure that your orders are processed and delivered as quickly as possible.

Thank you for your vote of confidence and for choosing to order from us again. We look forward to serving you in the future and providing you with the same level of exceptional customer service.

Best regards,
Rebel Plants

Rated 5 out of 5 stars

Gorgeous plants with healthy root…

Gorgeous plants with healthy root systems! I ordered across the bank holidays so took a little longer but all arrived happy and with no damage. I've already had a to repot!

May 4, 2023
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Reply from Rebel Plants

Thank you for your amazing review! We're thrilled to hear that you received gorgeous plants with healthy root systems. Providing high-quality plants is our top priority, and we're delighted that you are satisfied with your order.

It's fantastic to hear that you've already had the chance to repot your new plants. Repotting allows them to thrive and provides them with the optimal growing environment.

Thank you once again for your kind words and for choosing us as your plant supplier. Your support means a lot to us, and we look forward to serving you again in the future.

Rebel Plants

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Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, and nothing has died!
Plants all seem very healthy, and are enjoying their new homes.

May 1, 2023
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Reply from Rebel Plants

Thank you so much for taking the time to leave us a review! Your feedback is greatly appreciated.

We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.
Best
Rebel Plants

Rated 5 out of 5 stars

Great pots as described

Great pots as described, well packed and quick delivery - recommended!

April 12, 2023
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for taking the time to leave us a review! Your feedback is greatly appreciated.

We're thrilled to hear that you had a positive experience with our indoor plant pots. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.

We can't wait to serve you again soon.
Best
Rebel Plants

Rated 5 out of 5 stars

Healthy plants

Quick delivery, plants were really well packaged and all healthy with no signs of pests :) will be using again!

April 15, 2023
Unprompted review
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Reply from Rebel Plants

Thank you once again for your glowing review. We truly value your support and look forward to serving you again in the future.
Rebel Plants

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