Rebel Plants Reviews 

281
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the plants and pots are of exceptional quality, arriving quickly and securely packaged without any trouble. People are particularly happy with the accurate descriptions, helpful service, and the healthy, vibrant condition of their purchases. However, some customers also noted occasional issues, such as items arriving chipped or experiencing minor transit damage. A few consumers also experienced difficulties with overly tight adhesive packaging or receiving products that were somewhat disappointing. Other reviewers mentioned instances where items felt too small or required extra effort to unpack safely.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the healthy condition and... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the well-made plants and... See more

Delivery service

Consumers find delivery service to be extremely positive, highlighting prompt and fast shipping times. People... See more

Order

Users describe positive interactions with order, highlighting that the process is quick and easy. Consumers... See more

Service

Customers report appreciation and satisfaction with the service provided. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add i... See more

Company replied

Rated 5 out of 5 stars

Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company.... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Interior Designer
  4. Plant Display Store
  5. Pottery Store

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(281)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great products and customer service

I contacted Rebel Plants to ask how quickly my pot could be delivered as I needed it quite quickly. They were really responsive and helpful and I received the pot in plenty of time. It looks beautiful and I've had lots of compliments on it. Ordering a second one today!

September 25, 2023
Rated 5 out of 5 stars

Platinum Service Level Company.

Plants are AAAA quality, stunningly beautiful, inspiring and touch your soul. Value is phenomenal. Delivery is first class and packaging is exceptional ensuring plants arrive in perfect condition. Rebel Plants is the best business with the highest standards I have ever purchased from. I would highly recommend Rebel Plants with total confidence.

September 25, 2023
Rated 4 out of 5 stars

Variability

I love the artisan variability of the Jen vases, however can't give 5 star because having bought a couple I was very happy with I was sent a third with wonky opening and the Cork didn't fit. Staff were helpful and took time to check remaining stock and advise that I should wait until they had restocked before ordering anything else. I'll be back!

September 19, 2023
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Rated 5 out of 5 stars

Stunning burnt orange plant pot

Stunning burnt orange plant pot. I looked all over the internet and rebel plants was the only place I could find such a great selection of colours - and sizes. Well made pot delivered carefully. I love it and would definitely go back to Rebel Plants for my next pot.

August 24, 2023
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Rated 5 out of 5 stars

Good experience

The plant pot was as per the picture, good quality and arrived in good time and well packaged. This was my first purchase from Rebel Plants but I would recommend them based on this.

August 29, 2023
Rated 5 out of 5 stars

Delivered quickly and as described

Delivered quickly, very well packaged and excellent condition

August 2, 2023
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Reply from Rebel Plants

Thank you for your positive feedback! We're thrilled to hear that your order arrived promptly and met your expectations. We can't wait to serve you again soon. Rebel Plants

Rated 5 out of 5 stars

Fantastic pots and great customer…

Fantastic pots and great customer service!

August 6, 2023
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Reply from Rebel Plants

We are delighted to hear that you are thoroughly pleased with our pots and the level of customer service you have experienced. Your satisfaction is our utmost priority, and we are committed to providing you with the finest products and support. Thank you for your kind words and for choosing us for your needs. Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We look forward to serving you with excellence in the future as well.
Rebel Plants

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Rated 4 out of 5 stars

Really lovely plants all beautiful

Really lovely plants all beautiful, healthy and wrapped with great care. I ordered an odd assortment but they all arrived in fab order, thank you. I would happily buy from them again, and will, the only disappointment was missing a pot for the vined Hoya kerrii which inferred it came with a pot but wasn’t clear.

August 2, 2023
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Reply from Rebel Plants

Thank you for taking the time to provide us with your feedback. We're delighted to hear that you found the plants to be beautiful, healthy, and well-packaged. It's wonderful to know that your plants arrived in great condition.

We sincerely apologize for any confusion regarding the vined Hoya kerrii and the pot. While we aim to be as clear as possible in our descriptions, we understand that there was room for improvement in this instance. Your input is invaluable, and we greatly appreciate your efforts to help us enhance our service.

Rest assured, we will pass your comment along to our editorial team to ensure that our product descriptions are more explicit moving forward. We are committed to continuously improving our communication and providing a top-notch shopping experience.

Thank you once again for your feedback, and we hope to have the opportunity to serve you again in the future.
Izzy
Rebel Plants

Rated 5 out of 5 stars

Items received in excellent time and…

Items received in excellent time and well packed. Already passed details of firm involved to friends who intend to purchase similar plant pot covers impressed when seeing ours.

July 18, 2023
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Reply from Rebel Plants

We appreciate your kind words! It's fantastic to know that you recommend us to your friends. We can't wait to serve you again soon. Should you need any more products from us, don't hesitate to get in touch. Izzy Rebel Plants

Rated 5 out of 5 stars

Fantastic Plants 🌱

I ordered 5 plants for aquarium aquaponics system! All arrived well packaged and in excellent condition. I will be back!

July 16, 2023
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Reply from Rebel Plants

We're overjoyed to receive your 5-star review! Knowing that our products have met your expectations is incredibly rewarding for us.

Thank you for your support, and we eagerly await the opportunity to serve you again. Izzy

Rated 5 out of 5 stars

Beautiful watering can

Beautiful watering can, looks amazing and keeps my plants happy :)
The Rebel Plants staff were also super helpful when I needed to change the address my order was sent to

June 28, 2023
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Rated 5 out of 5 stars

A Top Class Company

Rebel Plants are obviously a dedicated and passionate team who care about their customers and what they think, want and need. Totally recommend this small business.

June 9, 2023
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Reply from Rebel Plants

Thank you for your wonderful feedback! We're delighted that you were impressed by our service. We look forward to serving you again in the future. If you have any questions or require assistance, feel free to reach out at any time. Rebel Plants

Rated 5 out of 5 stars

Joy and happiness

My plant went missing in the post and has never arrived. Apparently RM had staffing issues in Byefleet, Surrey but this does not explain what happened to my Orchid. Rebel Plants have been great and the replacement is beautiful however having paid £6.99 for delivery RM has cost Rebel Plants a replacement which is so unfair

June 8, 2023
Unprompted review
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Reply from Rebel Plants

Dear Diane,

Thank you for the wonderful 5-star review! We truly appreciate it.

Best regards,

Izzy
Rebel Plants

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