Reborn Device Reviews 

255
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, most reviewers were unhappy with their experience overall, expressing deep frustration with what they received. Customers frequently complained about poor product quality, noting that materials wear down quickly, peel easily, or arrive with visible defects right out of the box. People also felt that the items were heavily overpriced and failed to provide either the promised protection or authentic carbon fiber components. Some reviewers were happy with the slim design, sleek appearance, and surprisingly helpful customer service experiences. A few consumers additionally noted that the products felt lightweight and comfortable to hold during daily use. Others mentioned that replacement items were sent promptly when issues arose.

What people talk about most

Product

Consumers find product to be a mixed experience, as while some reviewers praised the slim design, fantastic... See more

Quality

Clients share negative opinions on quality, noting that products wear down quickly, chip at the corners, and... See more

Price

Users describe profound disappointment with the price, highlighting that the quality does not match the cost... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Case is great looking however material colour around camera bump for iPhone 16 pro max has rubbed away in less than a month. Both the red and the blue case. Disappointed.

Rated 3 out of 5 stars

The AirPods 4 case has been out of stock for quite some time. I've emailed several times asking when it will be back in stock. I'm hoping to get an answer this way. It's a shame because the phone case... See more

Rated 2 out of 5 stars

I received my case today, and unfortunately, I noticed some small defects around the edge straight out of the box. I expected better quality control, especially for a new case at this price. It’s disa... See more

Rated 4 out of 5 stars

I’m quite selective about what I buy because appearance and quality matter to me. I used Apple’s silicone case before, but it started peeling, felt oily, and kept collecting dust, which made it look u... See more


2.6

Poor

TrustScore 2.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(255)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The case itself is phenomenal

The case itself is phenomenal! Seeing it as an ad in facebook and instagram, I had my doubts. But I gave it a WTH and bought it. It’s worth every penny and their ad is real.. best version of their case! I love how thin it is.. its sleek design and how strong the magnets are. My only hope, if they can make a great case like this for an iphone, please make one for the ipad pro to make it compatible with the magic keyboard. I think it can also be your best seller.

August 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had an issue with a case

Had an issue with a case, I think it’s just had a really rough life,
Emailed customer service,
Amazingly quick polite and reasonable response.
Would definitely buy from them again.

August 12, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Low quality product

Low quality product! After one month of use the material started peeling off! Way too expensive for the quality offered! I do not recommend buying cases from this company!

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Plastic case advertised as “Carbon Fiber”

The plastic case has printed “syntetic fiber” (fancy word for rubber paint) looking like carbon fiber.
It’s not carbon fiber. Print starts to wear off after just two weeks. Reborn device support claims the case is “Hydro dipped in syntetic fiber” (whatever that means. To me it just looks and feels like cheap rubber paint on a plastic case). Don’t buy! Overpriced low quality products.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Best case ever.

A fantastic case, best I’ve ever had for any of my iPhones and I go back all the way to the first. On top of that perfect delivery and the best ever experience with customer care checking on me directly if all was up to my expectations:
I assure they were topped, I can’t but recommend this case over anything on the market.

August 2, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Giovanni,
Thank you for your review!
We are happy that you like the case and that you are satisfied with our customer service.

Rated 1 out of 5 stars

Not worth the money

Not worth the money . I have the case in use for a couple of months but it is cracking up all over. This is not premium quality and looks more cheap plastic instead of the advertised carbon fibre.
Don’t buy!

July 28, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

1.Falsely advertised as Carbon Fiber…

1.Falsely advertised as Carbon Fiber cases, they are simply cheap plastic.
2. Phone is not gripped inside the case at all. You could have your case pop off the phone at a minor drop.
3. Camera protection glass is generic which could be found at any phone accessories store however Reborn sells it for double the price.

Feels like a dropshipping soul-less company.

10/10 would not recommend spending money getting their cases.

July 24, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Miahai,
Thank you for your review.

We use synthetic fiber, meaning hydro-dipped hard plastic for our cases.
We do not use real carbon fiber because it can interfere with signals.
The material is specified in the product description and product details.

The case should fit perfectly, have you contacted customer service about that issue?

Rated 1 out of 5 stars

The cases not working only from minor scratches.

Dear all just for you information the protection cases provided by reborn , not working . My IPhone 13 Pro Max fell down from less than 1 mtr and back side glass fully damaged. I have contacted with them , unfortunately they keep silence . If you want to protect your devices by from original supplier like Apple or Samsung and so on .

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a case for my iPhone 14…

I purchased a case for my iPhone 14 from this company, but I accidentally selected the wrong model and address. I realized my mistake immediately, but their website has no option to cancel or edit orders. Following their advice, I emailed them right away, but they ignored my email and shipped the wrong order. They responded a day later, saying the order was already shipped and they couldn't help. They offered a small discount for a new purchase or to return the wrong item at my expense, including high shipping fees to Sweden. While I acknowledge my mistake, I am very dissatisfied with this company as every sales site should have a cancellation option.

July 8, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Alan,
Thank you for your review.

Our goal is to be able to answer all emails within 24 hours.
Usually, we answer the most urgent emails on time before the order ships.

Unfortunately, your order shipped quickly after you placed the order and we could not make the changes.

Rated 1 out of 5 stars

Cases are cheap Plastic don’t buy

I opted for this “premium” case as I had always fancied a “carbon fibre” case for my phone. It arrived looked the business so popped it on and started using. All was fine for a couple of months now the “carbon Fibre” is peeling off. Turns out it’s a cheap plastic case hydro dipped that they charge premium prices for. Contacted the company to be told yeah it’s not carbon fibre it’s just a coating. Asked if they thought there as was misleading the stated it says in the material description box…..very small detail tucked away. Then offered me a new case for £15….think I will decline that offer. Don’t buy it’s not premium it’s Primark in an Armani suit

July 9, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Stephen,
Thank you for your review.

We use synthetic fiber, meaning hydro-dipped hard plastic for our cases.
We do not use real carbon fiber because it can interfere with signals.
The material is specified in the product description and product details.

Our phone cases are designed with both style and protection in mind, and we understand that daily usage can lead to inevitable signs of wear and tear. This is a normal part of the life cycle of any phone case, and we believe it's important to be transparent about it.

Please rest assured that these signs of wear and tear do not affect the protective function of the phone case. Our cases are still designed to shield your device from everyday bumps, drops, and impacts.

Advertisement
Rated 2 out of 5 stars

Not the greatest

I was very optimistic about this case due to the advertisement I did however have my doubts. When I got the case it was so thin but didn’t fall off I was very impressed, I decided to give some time with it before a review and sure enough it started peeling from just daily use after about 2 weeks. Looks cool, just not practical.

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

After few months it s broken and worn

It looks good when you receive but after few month you see a lot of worn and after 6 months it s broken on 3 places. And you only have 6 m’n th warranty.

Think twice before ordering here. For me it was a mistake.

June 14, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have gotten 5 products from Reborn…

I have gotten 5 products from Reborn Device and they are superior in terms of build quality and attention to details. The V3 case is very light and fits perfectly with clicky buttons and metal camera frame and has strong built in mag safe feature. The screen protector is one of the beat I've ever tried with curves around the edges and great fit and very slippery to the touch and has high sensitivity. The camera lens is really important to keep the camera system protected and doesn't interfere with the quality. Lastly the watch case is really excellent and compliments the case and has a built in screen protector

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Lovely product out of the box but does not last

Purchased a carbon case, screen protector and camera protector - cost somewhere around £55 after offers and arrived in good time in February (3 months ago).

I am sad to say for a premium priced product none of the items have lasted the course - the carbon effect started to wear off from just putting the phone in my pocket, the screen protector cracked within the first few days (I have used cheap ones that have last a year) and to add insult to injury today the camera protector just dropped off - it lost its stickiness.

I tried to report this a couple of times to RB via social media (this seems to be the only way) but had no response.

Very disappointed for something claiming to be a premium product - I have had cases and protectors costing 1/4 of the price last for so much longer than the 3 months this has for me.

Lovely product out of the box, great fit and finish but fails and wears out quicker than the cheaper items it claims to be superior to.

February 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look