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Reclaimed Brick Company Reviews 

255
•
TrustScore 4.5 out of 5

4.5

Reclamation Centre
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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Many patrons frequently mention that the staff members are extremely helpful, polite, and knowledgeable when assisting visitors with their specific project needs. Consumers also deeply appreciate the wide selection of available materials and the smooth, professional loading assistance provided during their yard visits. Some people were dissatisfied with the condition of certain goods, noting that items arrived dirty, damaged, or not as described. A few reviewers also experienced significant difficulties with customer service, mentioning unresponsiveness and frustration when attempting to resolve problems or secure refunds.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting polite, friendly, and knowledgeable service... See more

Product

Customers consistently note positive experiences with product, highlighting the huge selection of stone,... See more

Service

People report high satisfaction with the service, highlighting staff who go above and beyond to help find and... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding the materials. Many consumers are extremely... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Brendon, the poor bloke spend a good half an hour climbing over stone to get me the coping stones that would match my neighbours. He also pointed out that although there were 3 pal... See more

Rated 5 out of 5 stars

I’ve just come back home from visiting Reclaimed Brick company. I’m really pleased with my whiskey barrel and reclaimed planter! Brendan one of the staff members was fantastic. He was really helpful,... See more

Rated 5 out of 5 stars

Second time here and we couldn't be happier. Every time we encounter friendly staff here , ready to help and advise. We got sorted both times quick and easy. Very pleased and happy with our purch... See more

Rated 5 out of 5 stars

I’ve had stone from this company in the past to build garden walls and have always been pleased with the quality of the stone, the price and the helpful, positive attitude from the staff. A couple of... See more

Company details

  1. Reclamation Centre
  2. Building Materials Supplier
  3. Demolition Contractor

Written by the company

Welcome to Reclaimed Brick Company—a family-run reclamation yard in the heart of Sheffield that supplies a board range of new and used building materials, and best known for its huge stock of premium reclaimed bricks. We are a team of industry experts and treasure hunters who scour the UK to find, salvage, and repurpose distinctive building materials, including reclaimed bricks, stone, timber, roof tiles, welsh slate and granite cobbles. We source our materials from a wide variety of locations, from demolition projects of derelict farm houses to large commercial developments. After going through a systematic salvage and cleaning process, we make these unique materials available to our customers – who use them to create unique aged look, match existing surroundings and limit their projects environmental footprint. While reclamation is at the centre of our business, we also have the in-house equipment and knowledge to offer safe and effective demolition services, brick matching and nationwide delivery. We have a two-acre yard brimming with reclaimed materials that we welcome you to visit, or you can browse our offerings online from the comfort of your own home. For those shopping remotely, we offer a complimentary brick matching service to ensure you choose the right materials for your project. Once you find your perfect match, we deliver the materials straight to your project via our fleet of HIAB and Tail-Lift assisted trucks anywhere in mainland UK. Questions? Don’t hesitate to reach out! We look forward to helping you build something that is truly one-of-a-kind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

255 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(255)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

reclaimed bricks

Bricks ordered monday, delivered wednesday. Good price, excellent service. Brendon, the driver was friendly and very careful with the positioning of the palettes.

October 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Just what we needed

Ordered some bricks Monday, delivered Thursday. Felt delivery was expensive but the lovely driver made this cost more acceptable! Thank you, brocks look great and just what we need for out firepit project :)

September 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company - ordered reclaimed sleepers for garden project
Delivered within a day or so of order
The driver who delivered was lovely , polite & accommodating, really nice fellow Thanks a lot chaps

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great survive from reclaimed brick…

Great survive from reclaimed brick company, matched the stone perfectly, the delivery was the next day and the driver was friendly and dropped the two pallets in a very tricky spot and made it look easy.!
Highly recommend this company.

September 8, 2023
Unprompted review
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Rated 1 out of 5 stars

Awful bricks

This was my first buying experience with the Reclaimed Brick Company. I have bought tens of thousands of reclaimed bricks in the past. I can safely say the bricks I purchased from this company were the worst I have ever set eyes on. Sold as 2 1/2 inch Tudors they were an assortment of many sizes and colours and would have been better suited as hardcore. I would never deal with them again and could not recommend them to you. Please save yourself a lot of trouble and buy elsewhere

July 19, 2023
Rated 5 out of 5 stars

Perfect

Perfect! Bricks arrived on time and exactly what we wanted. Very helpful driver unloaded and placed then exactly where we needed them!

July 26, 2023
Unprompted review
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