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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like laptops and PCs arrive in pristine, like-new condition with no visible damage and perform exceptionally well. Many people highlight the fast and stable performance of their purchases, making them suitable for various uses, from university studies to gaming. The delivery service is frequently commended for its speed, secure packaging, and efficiency, with several consumers receiving their orders promptly and in perfect condition. Reviewers also appreciate the overall service, finding the purchasing process easy and straightforward, and the support team responsive. However, some customers also noted issues with faulty products, such as a refurbished laptop that started freezing and shutting down shortly after purchase. A few other people also felt that the product specifications on the website were not always 100% clear, or that certain details like the rear view of a computer were missing.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that items arrive... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent condition... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery of... See more

Service

People report positive experiences with service. Many customers praise the great service and products,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers praise the pristine condition of devices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find a PC and order. Pad a little extra for express post. Two days later, the device arrived extremely well packaged and exactly as described. One of those gratifying purchases that some organ... See more

Rated 5 out of 5 stars

I recently purchased a refurbished Surface Laptop 4. The laptop arrived in very clean condition. No visible damage, and it looked almost like new. Setup was smooth, and everything worked proper... See more

Rated 5 out of 5 stars

The site lay out was extremely accessible. My item arrived very quick and in extremely secure packaging! Very impressed with their service throughout. The laptop had 0 scratches and runs like an absol... See more

Rated 5 out of 5 stars

Another great laptop purchase! Updated my son's laptop for school with a Lenova Thinkpad X1. Another great shopping experience with Recompute. I always buy refurbed now - laptops and phones. The w... See more


Company details

  1. Computer and Accessories Store

Information provided by various external sources

Find great deals on refurbished desktops, laptops or servers at Recompute. We offer free delivery Australia wide. Shop online now or visit our showroom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick and easy to get clarification on any issue

The great thing with you guys is I can ring you pre purchase to discuss what I was unsure of; I appreciate the time and clarity I have always got from anyone in your team. I'm not an IT person so your easy explanation of things has always been helpful, this last purchase was my 5th PC from you in 10 years.

February 22, 2024
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Rated 5 out of 5 stars

Would Highly recommend Recompute…

I am always sceptical buying secondhand online, but I was very impressed with Recompute. I quickly received an email confirming my purchase as well as information as to when I would receive my goods. True to their word my package arrived in time and in perfect condition. My item is in great working order. Would definitely use Recompute again and would highly recommend.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product and Service

Found a later model laptop at an affordable price. The product is great, the process was simple and the postage was fast and reliable with accurate tracking information.
This is the second time we have purchased from Recompute.

January 30, 2024
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Rated 5 out of 5 stars

Excellent Service

Excellent Service,a great company to buy from Recompute My aio HP desktop sent on Monday and delivered next day Tuesday. Boxed wrapped securely so very happy with Recomplete

January 15, 2024
Unprompted review
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Rated 5 out of 5 stars

The computer is great

The computer is great. Your service was excellent, considering the order was placed between Christmas & New Year. Would highly recommend Recompute to anyone in the market for a new PC.
Thanks to all...

January 2, 2024
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Rated 5 out of 5 stars

Great product and service

Great service and communication! The product that was delivered is absolutely perfect and in pristine condition. My daughter is so happy with her new laptop! I will definitely be buying again from Recompute! Thank you so much 😊

January 2, 2024

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