Recool Hair Reviews 

935
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the hair products, describing them as amazing, natural, and luxurious, often highlighting their softness, quality, and lack of shedding. Many appreciate that the wigs are 100% human hair, true to length, and maintain their appearance even after washing and styling. The company's customer service is frequently noted for being responsive, helpful, and professional, with clear communication throughout the process, and delivery is consistently fast and timely. However, some customers also noted issues with order fulfillment, specifically mentioning instances where orders were not received or were delivered to the wrong address.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, frequently praising the hair as amazing, soft, and true to... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ordering process and the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick shipping... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my hair from Relcool, and let me just say this hair is absolutely amazing! It’s 100% human hair, and the texture feels so soft and silky…I’m honestly obsessed! It’s so beautiful that I literall... See more

Rated 5 out of 5 stars

I got my hair from Recool, and let me just say this hair is absolutely amazing! It's 100% human hair, and the texture feels so soft and silky...I'm honestly obsessed! It's so beautiful that I literall... See more

Rated 5 out of 5 stars

I ordered the straight hair from Recool and I’m honestly impressed! The hair is super silky, soft, and true to length. It doesn’t shed. What really made my experience great was their communication... See more

Rated 5 out of 5 stars

"I recently purchased this human hair from Recool, and I'm thrilled with my experience!.. My friends just keep asking for the link because the hair is simply beautiful, incredibly soft and feels natu... See more


Company details

Written by the company

Recool Hair Provide The Best Cheap Human Hair Extensions, High-Quality Wigs, HD Lace Wigs.Factory Price,Free Fast Shipping,Get a Natural Look From recoolhair.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

935 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(935)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The ordering is easy

The ordering is easy & the delivery is fast ⚡️
😍 But the hair is above & beyond thee BEST!
I am in Love with both of my Glueless wigs. The Quality of the hair 💯 real !
If you are looking to buy a good glueless wig RECOOL Hair is where you need to be shooping at.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Oh my gosh!!!! Absolutely no shedding

Oh my gosh!!!!! The hair was so soft and amazing, I had bought this hair in March and it looks like I bought it yesterday, every thing is simply beautiful.NO SHEDDING!!! Is a plus for me, it is exactly as you imagined it to be… picture perfect!!!!! Chefs kiss!!!! Mwuah

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Shipping quickly from ReCool

I had to get my hair done at the last minute. ReCool I got on Sept. 10th the delivery. I purchased on 3rd of September. Now, I will purchase again on September 23rd 2025.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Soft, bouncing and straight

When I missed my delivery, a member of recool emailed me to offer their support, which was reassuring for me and whilst we were communicating my parcel arrived. Wow..
wow the hair is amazing exactly like the picture. So soft, bouncing and straight which is exactly what I was looking for.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service!!

Horrible customer service!!
I tried ordering a wig but the website kept freezing and refreshing so when I finally did put in a order I order the wrong wig( correct wig wrong density) I immediately reach out to to customer service to cancel and reorder all the numbers listed are fake I even downloaded the WhatsApp to contact them on their number listed WhatsApp says the number is not associated with any account there's no way to cancel thru the website and they respond when they want to via email according to other honest reviews please do not order from this site! I have never experience such BS an because I went thru afterpay its even more of a headache!! can't get my money back for nothing smh..
**would not let me leave as google review because I could not sign into my account but is definitely a real review buyers beware!!**

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality wig for cancer survivor mom

I ordered two wigs for my mom that has cancer. The order came quicker than extended which was great. Now my mom wears the wig everyday. The curls hold so nicely she just adds water to it no product. Parting and plucking was great! 10/10 wig company I already recommended to my sister and friend. I found them from a google ad recommendation and so glad I did. And did I mention the prices are affordable and website is user friendly! Great shopping experience with Recoolhair.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Long lasting

Long lasting , outstanding , minimal shedding hair , full to length , and volume. For an affordable price definitely recommend !

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

RECOOL Jerry Curl Wig

The wig that I purchased from "Recool" was absolutely gorgeous it was exactly the way I pictured it and the way I seen it on their advertisement. I really appreciate their integrity. And furthermore, I appreciate there spontaneity. They made sure that they responded to any questions that I had expeditiously. Also, they made sure that I got my package in a timely manner.

August 7, 2025
Unprompted review

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