Recool Hair Reviews 

935
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the hair products, describing them as amazing, natural, and luxurious, often highlighting their softness, quality, and lack of shedding. Many appreciate that the wigs are 100% human hair, true to length, and maintain their appearance even after washing and styling. The company's customer service is frequently noted for being responsive, helpful, and professional, with clear communication throughout the process, and delivery is consistently fast and timely. However, some customers also noted issues with order fulfillment, specifically mentioning instances where orders were not received or were delivered to the wrong address.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, frequently praising the hair as amazing, soft, and true to... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ordering process and the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick shipping... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my hair from Relcool, and let me just say this hair is absolutely amazing! It’s 100% human hair, and the texture feels so soft and silky…I’m honestly obsessed! It’s so beautiful that I literall... See more

Rated 5 out of 5 stars

I got my hair from Recool, and let me just say this hair is absolutely amazing! It's 100% human hair, and the texture feels so soft and silky...I'm honestly obsessed! It's so beautiful that I literall... See more

Rated 5 out of 5 stars

I ordered the straight hair from Recool and I’m honestly impressed! The hair is super silky, soft, and true to length. It doesn’t shed. What really made my experience great was their communication... See more

Rated 5 out of 5 stars

"I recently purchased this human hair from Recool, and I'm thrilled with my experience!.. My friends just keep asking for the link because the hair is simply beautiful, incredibly soft and feels natu... See more


Company details

Written by the company

Recool Hair Provide The Best Cheap Human Hair Extensions, High-Quality Wigs, HD Lace Wigs.Factory Price,Free Fast Shipping,Get a Natural Look From recoolhair.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

935 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(935)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recool Hair is amazing

Recool Hair is amazing! The hair is super soft, high quality, and can be reused multiple times without any issues—it still looks great every time. I also had a great experience with their customer service. I needed help placing my order, and their team was so responsive and helpful throughout the process. It made everything so easy and stress-free. I’ll definitely be ordering again and highly recommend Recool Hair to anyone looking for beautiful, reliable extensions and excellent support.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

This is one of my favorites

Deep Wave Wear Go Glueless 6×5 Plus Pre Cut HD Lace Wig Bleached Knots 100% ! Dont sleep on the curls! Smells good out the bag, true to length, and compliments all the time. This is one of my favorites! The hair used doesn’t shed, I put a small dab of leave in conditioner, brush and let air dry. I never have to do anything to the lace as it melts perfectly with a spray of water. Recool ships immediately. Within two-three days you have your new hair.

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve bought the hair in March for my…

I’ve bought the hair in March for my birthday. It arrive fast and quick easy to assemble.The hair was great quality. Didn’t have any smell . Still receiving compliments it is now July almost August and the hair is still in great quality. You can wash it and it is still going to look brand new after being dried washed in style to your preference 10 out of 10 Wahala recommend buying.on

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Always check your hair before cutting the lace!

My first purchase was perfect in terms of density and color, so I decided to purchase a second. The second was a complete disappointment, but I made the mistake of cutting the lace before checking the color. It had large sections in the front with no blonde in it and most of the color in the unit is in the back. The color is also 4-8 inches from the root, not 2-3 inches from the root like in the pictures.

The hair is beautiful quality, but when people look at me, they are going to be seeing mostly black hair. All of the hair should look like what the back looks like.

Because they stated that they cannot guarantee color distribution, I highly recommend that you check your units before you cut the lace (but I should not have had to). I paid nearly $170 for this unit, and it does not look at all like what was advertised in the photographs on their website. But because I cut the lace, I only received a $40 refund. There is no one in my area who can fix it, and so I am stuck.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

The hair is perfect

The hair is perfect. True length 26 inches, soft, no shedding or smell at all. Plus was delivered within 6 days. I was skeptical at first because I have patronised some online vendors before and I was disappointed. But recool hair is perfect and I love it. I highly recommend.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality Hair,Worth the Money-Fast Delivery &Excellent Customer Service



Excellent Quality and Service!
I absolutely love the quality of the hair—it's top-notch! Recool Hair also offers great customer service; they kept in touch with me throughout the entire process. I received exactly what I ordered, and it was definitely money well spent. My order arrived in less than a week, which was impressively fast. Thank you, Recool Hair!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

absolutely love this wig

absolutely love this wig ! it’s so soft and realistic! Got so many compliments!!!❤️❤️ will be buying another one soon !!!!!! i totally recommend this wig especially for new wig users !❤️

May 6, 2025
Unprompted review

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