Recool Hair Reviews 

934
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the amazing quality of the products, noting the hair feels soft, natural, and luxurious, often exceeding expectations. Many people appreciate the excellent customer service, highlighting responsive communication and helpful support throughout their purchasing journey. Reviewers frequently mention fast delivery and accurate orders, with products arriving quickly and matching descriptions perfectly. However, some customers also noted issues with wig density not matching the description, and a few experienced problems with customer service, including being blocked on social media. There were also occasional complaints about receiving products that smelled unpleasant or differed significantly from advertised pictures, and in some cases, orders were never received.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the hair as amazing,... See more

Order

Reviewers express satisfaction with the ordering process, with many stating they will only order from this... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and quick shipping times.... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my hair from Relcool, and let me just say this hair is absolutely amazing! It’s 100% human hair, and the texture feels so soft and silky…I’m honestly obsessed! It’s so beautiful that I literall... See more

Rated 5 out of 5 stars

I got my hair from Recool, and let me just say this hair is absolutely amazing! It's 100% human hair, and the texture feels so soft and silky...I'm honestly obsessed! It's so beautiful that I literall... See more

Rated 5 out of 5 stars

I ordered the straight hair from Recool and I’m honestly impressed! The hair is super silky, soft, and true to length. It doesn’t shed. What really made my experience great was their communication... See more

Rated 5 out of 5 stars

"I recently purchased this human hair from Recool, and I'm thrilled with my experience!.. My friends just keep asking for the link because the hair is simply beautiful, incredibly soft and feels natu... See more


Company details

Written by the company

Recool Hair Provide The Best Cheap Human Hair Extensions, High-Quality Wigs, HD Lace Wigs.Factory Price,Free Fast Shipping,Get a Natural Look From recoolhair.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

934 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(934)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is an amazing site.

This is an amazing site.
My first trial with them kept Mr coming back again and again.
Get a lot of compliments each time I wear the wigs.
The wigs come pre Bleached pre Plucked and ready to wear, which make them so handy and time saving.
Their delivery time too is short.
Love recool.
Marian.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience at RecoolHair! From the moment I tried their products, I’ve never looked elsewhere.

Here’s why I highly recommend them:
• Fast, Reliable Shipping
Every order arrives quickly and well-packaged—no waiting around or damaged boxes.
• Full, True-to-Description Hair
The hair is consistently full, silky, and exactly as described. No surprises—just gorgeous, high-quality wigs.
• Long-Lasting Value
I still have all three wigs I’ve purchased over the years, and they look as good as new.
• Personal Milestones
I loved my RecoolHair wigs so much, I’m ordering another one for my birthday in June!

If you want beautiful, dependable hair products and top-notch service, look no further than RecoolHair. Highly recommended! 😍

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

My go to for hair

Recool is my go to place when shopping for hair. The quality is very good and the hair is always true to length. The communication is always open and expedient. I highly recommend this company. 💯

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

🏃🏽‍♀️It’s Beautiful 🩷

I’m only giving a five star because they asked me too. In my opinion, I will give them a 10 because the hair is beautiful is straight to length it was already cut in layers for me something I don’t know how to do. I just received it yesterday, but I have not installed it yet, but I’m already going to order another one. I already know. Better get you one of these.🩷🙌🏾

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

This hair was definitely RAW hair .

This hair was definitely RAW hair .. i bleached all 4 bundles & had minimal to no shedding .. i’ve had my sew-in for 3 months lol and the bundles are still holding up .. if you take care of your bundles like real human hair these bundles will last you for a long while !

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

This company represents the finest experience I have encountered in the hair industry.

My experience with this company has been exemplary. I am highly satisfied with the quality of their hair products, which exhibit minimal shedding and no undesirable odors. I have purchased seven wigs from this company, which speaks to the exceptional nature of their offerings. Moreover, the pricing is remarkably reasonable. I have recommended this hair company to others based on my positive experiences. Delivery is also fast

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

I love my hair

I love my hair. Soo soft and full. The wetcurls was really wet curlsing. I’m soo in love with this hair

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love Recool Hair…

I absolutely love Recool Hair & the people behind it. Their genuine nature & authentic wigs will keep me as a customer for life! I love my wigs so much that I am trying not to order a wig every other week!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Customer care was extremely …

Customer care was extremely outstanding,I didn't like the hair I ordered,I asked for an exchange
The exchange was done quickly and professionally
I will continue to buy from them and would highly recommend them
I was very happy with the transaction
Customer service or agent was top notch

March 18, 2025
Unprompted review

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