RecordGone.com Reviews 247

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am very grateful for the help I always receive from the lawyers at higbeeassociates.com ,and RecordGone.com . I have needed their services and the service exceeds my expectations. At any time I ne... See more

Rated 5 out of 5 stars

The service was easy. Everything was well explained , I hardly had to do anything and they kept me updated the whole way . Perfect for someone like me with a busy schedule but still wanting to take th... See more

Rated 1 out of 5 stars

Stay away from this company. It will attempt to cheat you at the end of the rental by claiming nonexistent damages when insurance is not purchased. They have poor roadside assistance. Their vehicle... See more

Rated 5 out of 5 stars

I was apprehensive with using an online agency handle such a sensitive matter. This, I though, could be a big, costly mistake. Boy was I wrong! Higbee & Associates went above and beyond to provide ste... See more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 1 out of 5 stars

No customer service

Didn't even start the process the guy on the phone was just straight up condescending. It was like i interrupted him from doing his job. Lol But for sure my situation meant zero to him. Plus i start the process online and they say 195 dollars at first, then goes up to 895 to be spoken to in away ive never have befor. There are so many lawyers out there they clearly dont need the money anyway.

February 26, 2019
Unprompted review
Rated 5 out of 5 stars

I contacted Higbee and associates with…

I contacted Higbee and associates with many reservations. Reason it was online and I contacted their office it all seemed too easy. The lady that assisted me told me they could assist me with a reduction and expungement. I paid my deposit and set up an online account. The correspondence was easy and efficient. Initially I checked my status daily which gave anxiety , it didn't seem to be moving fast enough..I stopped checking daily...long story short Higbee and associates was able to reduce, expunge and dismiss my Felony in a little over 4 months. This included judge signed documents in my hand..I am very pleased with the service and outcome with this agency. I highly recommend them. My suggestion pay your payment on time, return any documents you receice timely and don't check your status daily. OH I didn't have to appear in court Higbee and Associates handled everything ..Thank you Higbee and Associates

October 3, 2018
Unprompted review
Rated 1 out of 5 stars

I signed up for this almost two weeks…

I signed up for this almost two weeks ago and they have done ABSOLUTELY nothing with my information. For the last ten days it has said "waiting on attorney" and we haven't even started the process. This process takes a long time because of the court system in my state.. waiting two weeks and still not even getting started is NOT okay. EVEN BETTER I can not cancel this. No one will answer any of my calls.

September 10, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Awesome Company!

I was told, in detail, what do do, how to it and how long it would take. They kept me informed every step of the way. They made it easy to understand the process and their web site is amazing. I got to make affordable payments on the web site and was kept completely informed on the web site every step they were taking and at what stage I was with my case. I’m very impressed and would recommend this service to anyone.

July 5, 2018
Unprompted review
Rated 1 out of 5 stars

WATCH OUT I WAS DENIED HOUSING

I just found out that I am being denied housing because they don't cover Experian and Transunion...2 of the largest reporting agencies in the United States. They didn't even indicate that they didn't, so there is no way to know until it's too late. I am appalled that they would allow their so-called "clients" walk into such a trap blind because they want an extra $250 an hour to "make sure". Me and my kids are going to be without a place to live thanks to the trust I placed into this organization. Thanks, a lot Record Gone and Higbee & Associates for such "stellar" representation.

December 1, 2017
Unprompted review
Rated 5 out of 5 stars

Dismissed Felony

It took almost a year for a felony to disappear from my back ground check, but it is so worth it. Thank You record be gone. I finally was able to retain employment.

November 27, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Working with Higbee & Associates was …

Working with Higbee & Associates was one of the best decisions I have ever made. They got me the positive results I needed to help change my career path. They are honest, integrity- driven and I always felt confident being represented by them. I highly recommmend them.

June 1, 2017
Unprompted review
Rated 5 out of 5 stars

Happy client!

I highly recommend Higbee & associates. They guided me through the entire process step by step. They answered all my questions via email in a timely manner. Very satisfied with the service they provided to me.

June 1, 2017
Unprompted review
Rated 4 out of 5 stars

Great Serice, Very Conveinet!

The fact I never had to step into a lawyers office and all my updates were done online was very convenient, they took care of my case very well. They offer a great monthly payment system. Only negative review would be they spelled my first name wrong and it never got corrected. Overall, I would recommend their services

April 15, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Lost my ball and chain

Having a stain on your record such as a felony or misdemeanor closes and restricts you from so many job and career opportunities. I struggled with my mark for many years until I finally decided to do something about it, I had no idea what to expect. This law firm was so helpful and so attentive to each and everyone of my needs, they were able to grant me my expungement! They update you with a professional email and networking system that provides you with current updates on your case. They're worth every dime, I would recommend this great team.

April 13, 2017
Unprompted review
Rated 5 out of 5 stars

Successful and efficient

the staff who helped me were courteous. I was concerned with sending someone money over the internet whom i had no contact with other than phone and email. they put my suspicious nature at ease and i recommend record gone every chance it comes up. thank you for your help once again.

March 28, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look