I was refunded the monthly purchase after calling a man (I wish I could remember his name) on customer service. I didn’t notice there was a checkbox for a monthly thing instead of the 7-day trial. He... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Record Finder worked pretty well for me. I hope the superior Court of San Francisco approves of the search results I found there. Sometimes I paid the $15 charges and the requests for another $15 po... See more
Company replied
Cath has the best customer service. She was polite and proactive and explained every step as we went. What I thought was going to be a tedious experience asking for a refund was made pleasant and so f... See more
Company replied
I spoke with your associate named Lovely (sp. ?) needing help about a mistake I had made. Polite, pleasant, and professional, she resolved my issue satisfactorily and making sure I understood that... See more
Company replied
Company details
- #21 of 32 best companies in Information Service
Information provided by various external sources
Access 2 billion public records online from thousands of US federal, state, city and county criminal, vital and driving public sources. People search for everyone.
Contact info
Lewis Wharf 227, 02110, Boston, United States
- recordsfinder.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Problem Solved…
I spoke with your associate named Lovely (sp. ?) needing help about a mistake I had made.
Polite, pleasant, and professional, she resolved my issue satisfactorily and making sure I understood that correction to my debit card would take a few days.
Well done.
David C. Mills
December 5, 2025
Reply from Records Finder
Hello David,
Thank you for taking the time to share your experience! We’re delighted that Lovely was able to assist you with courtesy and professionalism. We’re glad your issue was resolved and that everything was clearly explained to you.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The agent I spoke with was friendly and…
The agent I spoke with was friendly and clearly valued the prospect of future business.
December 3, 2025
Reply from Records Finder
Hello Brandon,
We sincerely appreciate your 5-star review. It is encouraging to hear that our agent was not only friendly but also conveyed the value we place on our ongoing relationship with you. Please let us know if we may assist you further.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Terese,
We're happy you're pleased with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Scam
Scam. Show they have information when you actually pay they just show you VIN lookups, not what they showed before purchase.
I was trying to get owner information from a plate, records finder showed they had the info, but after paying they ONLY give the VIN and info for that vehicle which is already public information.
October 20, 2025
Unprompted review
Reply from Records Finder
Hi Kent,
I'm sorry you were dissatisfied with the report you received. I would love to check on the account for you and see what I can do. However, I cannot locate one using the name you provided in this review. Please give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Dieudonne,
I'm sorry you didn't understand how the service works. If you need assistance with your searches, please give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Excellent customer service helping me…
Excellent customer service helping me cancel the account.
December 2, 2025
Reply from Records Finder
Hello Lisa,
Thank you for your 5-star review. We’re pleased to hear that you received excellent customer service and that our team was able to assist you with canceling your account. We truly appreciate your feedback and are here if you ever need further support.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Amazing customer service
Jomarie from the customer care team is amazing! She helped me get back into my account.
December 1, 2025
Reply from Records Finder
Hello Kordell,
Thank you for your 5-star review. We’re delighted to hear that you received amazing customer service and that Jomarie was able to help you get back into your account. We truly appreciate your feedback and are always here if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Luka,
Thank you for your feedback! We're glad to hear that our team was able to help you with your issue. If you ever need further assistance or have any additional questions, please don’t hesitate to reach out — we’re always here to help!
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Udayakumar,
Thank you very much for your fantastic 5-star review. We truly appreciate your kind words and are delighted to hear that your experience with us was a great one. Your support means a great deal, and we remain at your service should you need anything further.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Better than a dozen others who were tricksters.
Record Finder worked pretty well for me. I hope the superior Court of San Francisco approves of the search results I found there. Sometimes I paid the $15 charges and the requests for another $15 popped up when searching the same person. I did not know how to go to "My Account" and eventually back to information I had already paid for. Anyway they are way better than a dozen other sites that tried and did trick me into revealing my informations and offering nothing in return. Suggestion: when listing property owned by one person, offer a consise list not requiring so many pages of printed materials that would frustrate a judge looking over a 20-30 page list of properties. Basically, I would like to see search results streamed lined in tighter results for printing.
November 18, 2025
Reply from Records Finder
Hi Patrick,
Thank you for your feedback. This will surely help us a lot in improving our services. We're happy you're pleased with the information you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Marco,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service fast and accurate. Providing quick, reliable information is exactly what we aim for, and we’re glad we could deliver that for you.
If you ever need assistance again, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Natalie,
Thank you so much for your 5-star review! We’re delighted to hear that you found our service easy to use and appreciated the variety of information available. Your positive feedback means a lot to us.
If you ever need anything else, we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Teresa,
Thank you for your 4-star review! We’re glad to hear you were able to find exactly who you were looking for. If you ever need any further assistance or have more searches in the future, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Dominique,
Thank you for your review! We’re glad to hear that you had a positive experience with our customer service. We appreciate your feedback and are always here if you need anything in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Kimberly,
Your 5-star review is greatly appreciated. We’re glad that our CS team was able to help. Please let us know if there’s anything else we can do for you.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Nice to know the service is out there when needed
I had an issue with my account and my representative was able to smooth it over and make it right
November 22, 2025
Reply from Records Finder
Hi Theresa,
Thank you for the 5-star review. We’re happy to know that your representative handled your account issue smoothly. Please don’t hesitate to reach out if you need anything else.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Car Background Check
I used this site to search up the past owners of my current car simply out of sheer curiosity. Also to see if the dealership where I got it was being truthful. Sure enough, they were.
October 21, 2025
Reply from Records Finder
Hi Laura,
Thank you for sharing your experience! We’re glad our service helped you verify the dealership’s information and satisfy your curiosity about your vehicle’s history. If you ever need additional reports or assistance in the future, we’re always here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
amazing customer support
i started off a bit sketchy not gonna lie, but they are very helpful and incredibly kind customer support!
November 20, 2025
Reply from Records Finder
Hi Lexi,
Thank you for your honest feedback! We’re glad to hear that while things may have started off uncertain, our team was able to provide the helpful and kind support you deserved. We truly appreciate the chance to assist you and are always here if you need anything in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I got my records but not any luck…
I got my records but not any luck looking someone else up.
November 19, 2025
Reply from Records Finder
Hi Jerry,
We're sorry if there were some records not available on our site. Rest assured, we will do our best to improve our services in the future. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Donald,
Thank you for the wonderful 5-star review!
We’re happy to hear that our team was helpful, friendly, and courteous, and that we were able to resolve your problem. If you ever need further assistance, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
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