I was refunded the monthly purchase after calling a man (I wish I could remember his name) on customer service. I didn’t notice there was a checkbox for a monthly thing instead of the 7-day trial. He... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Record Finder worked pretty well for me. I hope the superior Court of San Francisco approves of the search results I found there. Sometimes I paid the $15 charges and the requests for another $15 po... See more
Company replied
Cath has the best customer service. She was polite and proactive and explained every step as we went. What I thought was going to be a tedious experience asking for a refund was made pleasant and so f... See more
Company replied
I spoke with your associate named Lovely (sp. ?) needing help about a mistake I had made. Polite, pleasant, and professional, she resolved my issue satisfactorily and making sure I understood that... See more
Company replied
Company details
- #21 of 32 best companies in Information Service
Information provided by various external sources
Access 2 billion public records online from thousands of US federal, state, city and county criminal, vital and driving public sources. People search for everyone.
Contact info
Lewis Wharf 227, 02110, Boston, United States
- recordsfinder.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Records Finder
Hi Sergio,
Thank you for your kind words. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Agent was very understanding and help…
Agent was very understanding and help me out quickly
October 29, 2025
Reply from Records Finder
Hi Nazar,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Maria was great
Maria was great! She addressed all of my concerns and explained all that I needed to know. She was very courteous and professional!
October 28, 2025
Reply from Records Finder
Hi Petoria,
Thank you for your wonderful feedback! We’re so glad to hear that Maria provided courteous, professional service and took the time to thoroughly address all your concerns. Your kind words mean a lot to us. Please let us know if there’s ever anything else we can assist you with.
Best,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Very polite and great customer service!
October 29, 2025
Reply from Records Finder
Hi Amanda,
Thank you for your kind review! We’re delighted to hear that you had a positive experience and found our customer service polite and helpful. We truly appreciate your feedback. If you ever need assistance in the future, please don’t hesitate to reach out — we’ll be glad to help!
Best,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Terrible
Terrible. Canceled thisimmediately andthey still charged me after the free trial.
October 22, 2025
Reply from Records Finder
Hi Jason,
Thanks for your feedback. I've reviewed your account and can see that you reached out to customer service a day after you were charged the rebill, which was why you were charged. I can also see that we were able to process the refund. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Samuel,
Thank you so much for the 5-star review! We're delighted to know you found our service excellent. If there’s anything more we can do to assist you or make your experience even better, please don’t hesitate to reach out—we’re always happy to help!
Best,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The great customer service I received…
The great customer service I received from Den. He is an exemplary rep. Thanks again Den for your help.
October 25, 2025
Reply from Records Finder
Hello Jeffry,
Thank you for your wonderful 5-star review. We’re delighted to hear about the great service you received from Den. He truly is an exemplary representative, and we’ll be sure to share your kind words with him. We sincerely appreciate your feedback and your trust in us.
If there’s anything else we can assist you with, please don’t hesitate to reach out — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Rep helped me quickly and effectively
Rep helped me quickly and effectively. And even though there was a bit of an access, he was easy for me to understand. I really appreciate that!
October 25, 2025
Reply from Records Finder
Hello Crystal,
Thank you for taking the time to share your 5-star review. We’re delighted to hear that our representative was able to assist you quickly and effectively, and that their communication was clear and easy to follow. Your appreciation means a great deal to us, and we’re pleased we could provide the support you needed.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Joe Marie gave me an amazing service…
Joe Marie gave me an amazing service very helpful and kind.
October 24, 2025
Reply from Records Finder
Hello Maria,
Thank you so much for your wonderful feedback! We’re delighted that Joe Marie provided you with amazing service and was both helpful and kind. We'll pass along your feedback. We're sure it'll make her day.
If you need anything else, please don't hesitate to contact us at your convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Though there was some confusion with my…
Though there was some confusion with my subscription, the team was very helpful and understanding and solved the problem for me!
October 24, 2025
Reply from Records Finder
Hello Rheanna,
Thank you for your kind words! We apologize for the initial confusion with your subscription. We’re glad our team was able to assist you and resolve the issue.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Antonio,
Thank you so much for your 5-star review! We're delighted to hear that you found our team member kind and helpful. Providing friendly and efficient support is what we strive for every day.
If you ever need any further assistance, please don’t hesitate to reach out — we’re always happy to help!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Very kind and helped resolve my issue…
Very kind and helped resolve my issue with no problems!
October 22, 2025
Reply from Records Finder
Hello,
Thank you so much for your 5-star review! We're delighted to hear that our team was kind and able to resolve your issue smoothly. Your satisfaction means a lot to us, and we’re always here if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
THANK YOU WENA
I just wanted to give a big shoutout to Wena for being so kind and helpful! She helped me cancel my subscription and made the whole process super easy and stress-free.
Wena was patient, friendly, and really went out of her way to make sure everything was taken care of. You can tell she genuinely cares about helping people — her kindness really stood out!
Thank you so much, Wena, for your wonderful service and sweet attitude. You made my day a lot better!
October 21, 2025
Reply from Records Finder
Hi Joseph,
Thank you so much for sharing such a thoughtful review! We’re thrilled to hear that Wena provided you with such kind, patient, and attentive service. It’s wonderful to know she made the cancellation process smooth and stress-free for you. We’ll be sure to pass along your kind words to her — feedback like this truly brightens our team’s day. If you ever need any further assistance, we’re always here to help!
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
thank u so much for your help
May 7, 2025
Reply from Records Finder
Hi Chenggeer,
Thank you for your kind words! We're so glad we could help. If you ever need further assistance, please don’t hesitate to reach out — we’re always happy to support you.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Zee,
We’re happy to hear Catherine was able to assist you promptly! If there’s anything else we can help with or if you have additional questions, please don’t hesitate to reach out — we’re always here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I had a great experience talking to the representative
The representative was great
October 19, 2025
Reply from Records Finder
Hi Abdallah,
Thank you for taking the time to leave a review. We truly appreciate it! We're so glad to know your interaction with our team left a positive impression. If you need assistance, we're always here to help.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
a very nice man
October 18, 2025
Reply from Records Finder
Hello Harold,
Thank you for your kind 5-star review. We truly appreciate your thoughtful words — it's always our goal to provide a positive and respectful experience. It was a pleasure assisting you, and we hope to be of service again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Trang,
Thank you very much for your 5-star review. We sincerely appreciate your kind words and are pleased to know you found our services legitimate and of high quality. Your feedback is truly valued, and we look forward to the opportunity to serve you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Sean,
Thank you for your feedback! We’re delighted to hear that our representative provided honest and helpful service. We truly appreciate your kind words and are glad you had a positive experience with our team.
Best,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I got the info i needed
I needed the name of the owner of a car using my old license plates and getting me tickets
October 16, 2025
Reply from Records Finder
Hi Dillin,
Thank you for sharing your experience! We’re glad to hear you were able to find the information you needed. It’s great to know our service helped you resolve an issue like that. If you ever need further assistance or have additional questions, we’re always here to help.
Best,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
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