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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, particularly the watches, for their stunning appearance, unique designs, and exceptional quality, often highlighting the historical elements incorporated into them. People appreciate the craftsmanship, attention to detail, and the overall luxurious feel of the items, including the high-standard packaging. However, some customers experienced issues with their orders and deliveries, noting significant delays and a lack of communication regarding order status. A few people also mentioned unexpected additional charges for shipping or customs duties that were not clearly communicated upfront. There were also occasional reports of watches not keeping accurate time, or arriving with minor damage, and some dissatisfaction with the quality of certain watch straps.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers are highly satisfied with the watches,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the watches as stunning,... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers report issues such as receiving... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick shipping... See more

Response time

People report ambiguous experiences with response times. Some customers praise prompt communication and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

REC x4009 watch is absolutely stunning. REC themselves were great to deal with and communication was prompt. From order to delivery was a week to the UK. Only down was the very steep customs charg... See more

Company replied

Rated 5 out of 5 stars

REC Watches Received my x4009 collection watch approx 4 weeks after ordering it. Really happy with the watch, a lovely timepiece with heritage. Overall experience was good to very good, the only... See more

Company replied

Rated 5 out of 5 stars

I pre-ordered the V-Eight in January 2025 and it was due in June. It was a bit slow in arriving but landed in July well packaged and in a lovely presentation box. When i opened the box I was presente... See more

Company replied

Rated 5 out of 5 stars

I ordered the Habu watch last year on pre-order, and have been waiting patiently and following RECs news and website regularly. The Habu watch was delivered a week ago and I must say it is TOTALLY wor... See more

Company replied


Company details

  1. Watch Manufacturer

Written by the company

Shop the official REC Watches site. We bring classic, salvaged icons back to life - as a watch.


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

REC Watches

REC Watches

Received my x4009 collection watch approx 4 weeks after ordering it. Really happy with the watch, a lovely timepiece with heritage.
Overall experience was good to very good, the only niggle if I was to be picky would be more communication so the customer was better informed as to the order position. Would I order again, definitely, a lovely timepiece and piece of history!
Delivered by DHL who I was very impressed with and kept me fully informed as to where the package was and any customs delays.

September 18, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Lea,
Thank you very much for your review.
We are delighted to hear about your experience with our timepiece.
We are sorry to hear that our communication did not completely satisfy you, however it seems that you have received the whole mail flow!
You are more than welcome to confirm that to us!
Once again, thank you for your order and support.
Best regards,
Yann

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Rated 2 out of 5 stars

Won't order from REC again

The supplier could not depiver to the original date, it was constantly delayed, i had to constantly chase for updates. When it did i arrive i got hit for customs duties which wasn't made clear at the time and the packging the watch came in was also damaged, they perceve themselves as a high end watch company, however there is a lot of work to be done to actually back it up.

September 10, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Steve,

We are terribly sorry for the delay of delivering your watch. We are also sorry to hear you missed this information, we state on the product page, terms & conditions, during checkout and in the following emails after purchase that shipping is included but potential local custom charges are not, in your case due to Brexit local customs are likely to be applied as we are Danish company, that said we apologise if you missed this information. If the gift box was damaged during shipping we will happily send you a replacement, in order to do so please send us an email at info@recwatches.com then we will get this sorted. We offer a 30 day return, if you would like a refund please do not hesitate to reach out if this is what you would prefer.

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

Amazing REC watch

Great watch - Super happy with the unboxing experience discovering the history of the F1 car Lotus 98T

September 3, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Xavier,

Thank you for your 5 star review, we are glad to hear the unboxing experience of your 98T/4 watch fulfilled your expectations. Thank you for your support!

All the best,
Christian, REC Watches

Rated 2 out of 5 stars

Additional Duty/customs bill.

After several months and more than one delay, finally got the watch, after sending them an email got a message within 48hours to say it has been sent. Then received an email from Fedex with an additional duty/custsoms bill of over £500 that I had to pay before they would release the watch. So can imagine not happy about that. Would I buy from this company again? Personally no I would not. (UK). One other thing the watch looks good.

September 1, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Matt,

Thank you for your kind review.

We sincerely apologise for the delays during delivery of your watch, we also apologise for any inconvenience caused by the customs duties, unfortunately due to Brexit local customs duties are likely to be applied and not included in the purchase as stated on the product page, in the terms and conditions and on the emails following the order that we sent out. However we are sorry to hear you missed this information.

We appreciate your honesty and understand your decision. Should you ever reconsider in the future, we would be happy to assist you.

Thank you again for your patience and understanding.

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

The Watch Is very original

The Watch Is very original, realized with excellent materials, spectacular technical and aviation design and with a great historical legacy. One of the most beautifull and original watch in my collection.

August 21, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Antonio,

Thank you for your kind review, we are glad to hear you like the Habu timepiece in all its aspects!

All the best,
Christian, REC Watches

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Rated 4 out of 5 stars

Good communication and customer service, with a minor scare due to poor FedEx quality control

There was strong communication from the time I placed my order to the time it was received and any questions I would have had were answered long before I needed to ask them. The only issue with my order is that there should probably be some form of protection inside the box, as my package was rather heavily damaged in transit, which resulted in metal container for the watch being dented and some minor damage to the foam and paper contents inside it, although thankfully, the watch itself was unharmed.

August 18, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear The Angry Otaku,

Thank you for your kind review for both the watch and the customer communication along the way. That said we are sorry to hear the shipment was poorly handled by the courier during shipping, we use extra double layered cardboard boxes with 'fragile' clearly written on them, however it sounds like this was not enough in this case. We would happily send you a new gift box, all you need is to write an email to info@recwatches.com with your order number and ask us for a new gift box then we will get it sorted.

All the best,
Christian, REC Watches

Rated 1 out of 5 stars

I preordered this watch

I preordered this watch, paid 9 months before it was received. It was delayed three times. The band that looks carbon fiber in the pictures is a braided synthetic material. And after the fact, the company wants me to pay almost another $1000 in shipping that was not mentioned at all at any point until after the watch was finally received. Cool concept. Horrible execution, mediocre product. I wish I never ordered it.

August 27, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear M. Smith,

Shipping is included but local customs and duties are not, as our watches are shipped from us in Denmark this is likely to apply to all international orders (countries outside the EU). We also state this on the product page, during checkout and include this information in the following emails after the purchase, that said I am sorry to hear you missed this information!

As for the strap we apologise if you thought the strap was carbon fiber, as stated in the product description the inlay is kevlar. For straps that do use carbon inlay this is not real carbon fiber but a synthetic material or a leather strap featuring a carbon weave effect.

We do apologise for the delay! If would like to return the watch we offer a 30 day return with a full refund after receiving the watch, this is still possible in your case. If you would like to return the watch please reach out to us at info@recwatches.com, you will also be able to ask your local authorities for a refund of the local customs and duties.

If you have any comments or questions for us do kindly reach out to us at info@recwatches.com.

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

REC makes very unique watches with bits…

REC makes very unique watches with bits of airplanes or cars or motorcycles built in. They use top movements and are very easy to deal with. I myself own about 5 of their watches with several on order.

August 8, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Geoff,

Thank you so much for sharing your experience and thank you for returning to our brand continuously! It’s fantastic that you’ve built such a impressive collection with more on the way, we truly value your support and look forward to serving you in the future!

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

First experience, will be a repeat customer

While the watch was a bit delayed, they were communicative and responsive and when the product arrived, it looked perfect. I'd much rather have delayed and good than on-time and bad.

The watch looks fantastic and runs great. I was actually surprised by the accuracy as I was worried about that before delivery, but it's been great.

August 15, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Michael,

Thank you for your kind review! Despite the delay, for which we apologise, we are happy to hear the watch exceeded your expectations. If you ever have any questions or comments for us do not hesitate to reach out.

All the best,
Christian, REC Watches

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Rated 1 out of 5 stars

732.00 Fed Ex Charge to ship a watch ?

732.00 Fed Ex Charge to ship a watch ?

August 26, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Dennis,

Unfortunately this is not for shipping, as this is included in the order as stated, but due to the new tariffs implemented by the current US administration, sorry about that! These tariffs were originally introduced in April by the US president. There are currently new tariff rates imposed by the US for Switzerland, these are 39% tariff rates for Swiss export. We hope over time this war is settled with more reasonable rates as the EU has negotiated a flat 15% tariff with the US but I guess its in the hands of the US President and Swiss Primeminister. Despite being out of our hands I apologise for this, I have also reached out via email to you in order to figure out if anything can be done additionally from our side.

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

Quality

Quality, professional communication.
Amazing watch. WOW
THANK YOU

August 25, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Ross,

Thank you for your kind 5 star review, we are glad to hear the watch and service lived up to your expectations. If you ever have any questions or comments do not hesitate to reach out.

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

Have just received the Lotus / Senna…

Have just received the Lotus / Senna watch and it’s absolutely superb . Had to wait a while for it to arrive but the company kept me up to date all the way through the process. Highly recommend

August 25, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Hello,

Thank you so much for your wonderful feedback! I'm delighted to hear that you're happy with the 98T/4 watch and that the process was smooth. Your recommendation means a lot, and we're thrilled to have met your expectations. Enjoy your watch!

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

HABU watch is INCREDIBLE!

I ordered the Habu watch last year on pre-order, and have been waiting patiently and following RECs news and website regularly. The Habu watch was delivered a week ago and I must say it is TOTALLY worth the wait, and an amazing watch with an amazing story and history behind it. All of the materials, strap and packaging are absolutely first class. REC have my absolute admiration in a world where you can spend far more on a watch that is ordinary in comparison. I will regularly keep and eye out for any new releases REC have as I would 100% recommend them as a brilliant company who have delivered a unique product in a world where so many watches are all the same thing. Incredible job REC, and thankyou again!

August 23, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Andrew,

Thank you for your kind 5 star review, we are thrilled to hear your Habu was well received and more importantly worth the wait! We are over the moon for your feedback on the materials, watch, packaging and hope you will consider us again in the future.

All the best,
Christian, REC Watches

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Rated 5 out of 5 stars

A truly 5-star boutique watch brand

A truly 5-star boutique watch brand, with an outstanding and unique timepiece from REC. My first, which won’t be my last.

Everything from the initial contact with the founders to find out more about the provenance of the timepiece materials (I bought the SR-71 Blackbird ‘Habu’ watch). To the design, the limited run number, availability of spare straps. The swift response to each and every query, excellent answers, top courtesy, superb knowledge and willingness to help.

The cleverly designing packaging, boxing and high quality inner case kick even Apple (in their heyday) into touch for presentation.

It’s how a luxury brand should be. And is not the level of service or response I have had from many much bigger, more famous haute horologie houses as a collector of over 25 special timepieces thus far.

The DNA concept of reusing pieces of legendary cars, planes, motorbikes et al is genius. One that can run and run into wider and wider mechanical and transportation fields. I look forward to what’s next.

The execution is flawless, and the actual quality of the watch is on a par with timepieces I own costing over twice the price.

The movements may not yet be as exclusive as the top tier “in-house calibres” from the usual suspects. But then neither are the prices! - And they are still high quality Swiss components.

I’m sure over the coming years with their much deserved success, REC will move toward even higher grade movements and maybe even get to the point of commissioning their own ‘manufacture’ exclusive calibre, which I for one would be more than happy to pay a big premium for, versus choosing from the rather generic array of over-priced ubiquitous fayre from the usual luxury brands.

I can only congratulate Jonathan and Christian for their hard work and innovation in creating a truly unique watch brand, AND backing it up with first class service. Well done!

August 19, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Harry,

Thank you so much for your incredibly generous and detailed feedback! We are truly honoured by your kind words and appreciation for REC. It's wonderful to hear that your experience, from initial contact to ownership, has met and even exceeded your expectations. Your recognition of our design, craftsmanship, and service motivates us to continue pushing boundaries and delivering exceptional timepieces. We are especially grateful for your support as a seasoned collector, and your insight into the future of REC inspires us to keep innovating. Thank you again for your trust and encouragement – we look forward to sharing our journey with you in the years to come!

All the best,
Christian, REC Watches

Rated 5 out of 5 stars

Now I'm a happy double "offender"

Now I'm a happy double "offender". Wearing the X4009 Spitfire since 2023 I really like the idea of REC to combine a watch with a special story. Being an aircraft buff I could not resist to order the HABU SR 71 - and I have to tell you - just amazing. REC watches are made with greatest craftmanship and outstanding details. Hopefully the strap of the HABU will hold the promisses and I keep the REC team updated about the usage & wear. So "unfortunately" could not guarantee to not return again. Well done team REC - the waiting time was hard - but finally the REC HABU flies😉

August 19, 2025
REC Watches logo

Reply from REC Watches

Dear Thomas,
Thank you so much for your wonderful message! We're thrilled to hear you're a happy double "offender" and that you love your X4009 Spitfire ;) It's fantastic to know that the REC concept resonates with your passion for storytelling and aircrafts. We're also delighted that the HABU SR-71 has exceeded your expectations—your kind words about craftsmanship and details truly mean a lot to us. Fingers crossed the strap of the HABU meets your expectations; we look forward to hearing about your experience. And of course, we're excited to see your REC collection grow and can't wait to stay updated on your journey. Thank you for your support and trust—your enthusiasm fuels our passion!

All the best,
Christian, Team REC

Rated 5 out of 5 stars

Apart from a manufacturing issue…

Apart from a manufacturing issue causing a small delay but caused no worries personally. The watch received was worth the wait better than expected a comfortable and impressive watch on the wrist would use REC Watches again without a doubt

August 20, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Paul,
Many thanks for your 5 stars reviews! We are delighted to hear that our delay is forgiven with help of your satisfaction...
Thank you once again for your patience and support.
Best regards,
Team REC

Rated 5 out of 5 stars

Very professional

I’m really happy I got my watch, was very excited to get it.
The company kept me updated on my order status, even if there is delay they always email me to notify me when it will be delivered.
I trusted them, they made a really unique special watch, happy to have REC watch, won’t be my last for sure.
Very professional.

August 11, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Khalid,

Thank you for the kind 5 star review! We do apologise for the delay but are glad to hear it was worth the wait and that you appreciate our customer service. If you ever have any question or comments do reach out.

All the best,
Christian, Team REC

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Rated 5 out of 5 stars

Fantastic piece of design and machenery

The main positive is the watch itself, that I think is a remarkble and well designed one. The usage of pieces of the Ayrton JPS it is a fantastic choice.
Then the box itself is a good experience to unbox and uncover all the history behind.

August 14, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Nelson,

Thank you for the kind 5 star review! We hope the 98T/4 will be a trusted companion on your wrist for many many years to come.

All the best,
Christian, Team REC

Rated 4 out of 5 stars

A good compulsive buy.

I first saw the watch on a Facebook AD, and it was a compulsive buy.
Often in that case you accept to compromise, and hope that receiving the item will at least meet expectations.
In fact were not only met, but exceeded.
From the first contact with the customer support to the actual management of my order, everything was well managed and proactive.
I've been asked if I wanted a particular SN, and that was granted.
Waiting was a bit longer than expected, but the reason was because of quality control and that is the best reason if you are talking of a limited edition item.
And the watch itself, a 98T/4 is actually very, VERY nice.
Besides the great thing of owning a piece of automotive history (albeit a hidden one in the rehaut fusion of a Senna Lotus F1 car's chassis) the watch is a beautiful one.
I have a fairly good watch collection, with the best pieces ranging from Rolex to TAG, from Hermes to Audemars Piguet, and this piece really holds its own in my watchboxes.
Great "in hand" quality, and visual perfection.
And the caliber is a great looking one.
So, I really recommend REC Watches.

August 17, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Alessandro,

Thank you for your kind review! We are sorry for the delay and understand if this is the reason for the 4 stars, we'll try our best to deliver your next REC watch on time if you decide to make a future addition to the collection. That said, sounds like an amazing collection and thank you for your support.

All the best,
Christian, Team REC

Rated 5 out of 5 stars

98T/4 timepiece

Order a limited edition watch as a gift for someone.
A few delays and had to wait for watch to be delivered.
Quality of the watch and presentation is excellent. Could not fault a d pleased with my purchase

August 18, 2025
Unprompted review
REC Watches logo

Reply from REC Watches

Dear Ahmed,

We are thrilled to hear the 98T/4 was worth the wait despite the delay, for which we are sorry!
I hope the receiver likes the watch as much as you.

All the best,
Christian, Team REC

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