Recycle4Change UK Reviews 95

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Fab service! Professional keep you updated before the actual collection - the person who collected could not have been nicer the whole process was hassle free a total pleasure. I’ve had a mass clear o... See more

Company replied

Rated 5 out of 5 stars

This was my first collection, which took a while to organise, reason being not a straight forward collection. There were plenty of updates throughout, and the guy from Yodel could of not been mo... See more

Rated 1 out of 5 stars

I read great reviews on Trustpilot about this charity, and went ahead, ordered a bag (which arrived) and filled it up, then set up a collection but never turned up. No communication for 2 weeks, now t... See more

Rated 5 out of 5 stars

I booked a soon as possible booking at 10:50am this morning collection was made at 3pm today. If you’re like me when you’ve finished decluttering and want the job taken care of this is the cha... See more

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4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

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Rated 5 out of 5 stars

They make it so easy!

First time using, I’m so impressed! Fast service, good communication, flexible when I had to change my collection day and super polite and kind driver! Will only use these guys from now on.

May 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Very Impressed and would use again

First use of company was excellent. Second attempt not so. Emails went unanswered. Even notification of impending house clearance service was ignored. Three weeks later an email announcing the company was back in business was received. Another email received a week later to say collection completed. As I no longer lived at that address, cannot confirm or deny collection.

texts confirming request accepted, advising of arrival, tracking app most useful, collection of all items shows professional attitude to work. All completed within 24 hours of request being made So impressed, I have more items for their company to collect, and would advise friends and neighbours about the service

February 13, 2024
Unprompted review
Recycle4Change UK logo

Reply from Recycle4Change UK

Thank you for your support <3

Rated 5 out of 5 stars

Great

I booked. The gentleman came when I was told. Bags handed over. Sorted.
Brilliant service. Thank you

February 13, 2024
Unprompted review
Recycle4Change UK logo

Reply from Recycle4Change UK

Thank you for your support <3

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Rated 5 out of 5 stars

So easy

So easy! Brilliant service. Booked on line picked up next morning. Communication excellent and driver very friendly and courteous. Thank you highly recommend.

January 29, 2024
Unprompted review
Recycle4Change UK logo

Reply from Recycle4Change UK

Thank you for your support <3

Rated 5 out of 5 stars

Sweet staff

Sweet staff, help me swap wrong bag and respond quickly even at 10pm.

January 25, 2024
Unprompted review
Recycle4Change UK logo

Reply from Recycle4Change UK

Thank you for your support <3

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Rated 5 out of 5 stars

Easy and feel good

Super easy to understand the items that can be collected, the team were responsive to my queries via ticket/email and the collection was easy to book and prompt. Would love to get some feedback on where the majority of items end up but overall a really wonderful service!

January 24, 2024
Unprompted review
Recycle4Change UK logo

Reply from Recycle4Change UK

Thank you for your support <3

Rated 1 out of 5 stars

Time wasters

All booked in for collection then the night before they cancel as it’s not viable to pick up from my area even after it said it was on their website!
Time wasters!!

January 23, 2024
Unprompted review
Recycle4Change UK logo

Reply from Recycle4Change UK

Dear Matthew

We understand your frustration in requesting a collection where we offered your area as an option and then had to withdraw.

We are exploring expansion however some counties are extremely big and when we get bookings for collections at impossible reaches in the county we simply cannot make the trip, it's just not feasible or viable.

We will continue to expand slowly and hopefully we can accommodate areas in very remote areas one day.

We appreciate you choosing us, and do apologise again that we could not service your postcode.

Warm Regards
Team @ R4C

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