While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I wanted an AV unit that was becoming difficult to find. I messaged Ian and Red Apple AV who were quick to respond. They were able to source what I wanted in quick fashion. It was delivered prompt a... See more

Rated 5 out of 5 stars

Fabulous speedy service and delivery. One phone call mid afternoon and still managed to get the Sanus speaker stands I was after delivered the next day and at a great price. The person I spoke to was... See more

Rated 5 out of 5 stars

Great price for the Norstone Hi-Fi stand way cheaper than any where else. Quick delivery and excellent customer service. When I got around to putting it together I found one of the bolts was missing.... See more

Rated 1 out of 5 stars

POOR CUSTOMER SERVICE OOR CUSTOMER SERVICE Ian was very rude and claimed we were aggressive on the call. We were slightly out of the returns by a few days, and he abruptly refused this, even though... See more

Company replied

Company details

  1. Electronics Store

Written by the company

We are a passionate business offering consumer electronics at great prices with great service Red Apple AV has been established since 2011 and continue to grow in strength.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a Great Online Shopping Experience

I must compliment Ian, Red Apple's M.D. for taking the time to chat with me regarding my purchase of a stand for a Sonus ERA 300 speaker and selling at a great price with instant , free Next Day delivery. He impressed me with his honesty and customer focused philosophy; a rare commodity in these days of 'anonymous' online sales. Hat's off to you, my friend, and I wish you every success ....... I'll be back when I need anything more.

August 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service always !

Fantastic service always !

Cannot fault Ian and the Red Apple team, sometimes you just stumble across the right companies and could not recommend them highly enough!

100% guaranteed service

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Worth the search

Its products are cheaper on their website than E-bay—prompt delivery too. Hopefully, when installed, it will work as well!

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service 5*****

I stumbled across this company when searching the internet for some Sonos era 300 speaker stands.
What can I say wow excellent customer service and great communication from start to finish. My stands arrived within 2 days with no problems whatsoever. Ian actually had the item in stock (not like the previous website who said they had them but hadn’t any until May !!!) Any way excellent service from RED APPLE AV will definitely be using them again.

March 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look