Lampmasters.co.uk Reviews 257

The lights we bought are fantastic just what we want. However it is very frustrating to receive 3 very nice pendant lights and then discover you need ceiling hooks to mount them. A ceiling hook costs... See more

timely delivery of the lamp at a good price. Happy that the customs issues were dealt with. although I received a message from Royal Mail that the packaging was damaged, double wrapping ensured that... See more

My floor lamp was delivered very promptly. The small issue I had to raise after unpacking was sorted out efficiently and satisfactorily by the customer care team. So good service!

I found 2 bedside table lamps that I really liked, so I made the order, expecting them to be sent a few days later. Then, I received an email saying that the order could not be sent because they had... See more

I can't even begin to say how happy I am. The lamp that I bought is really excellent quality, beautifully made and I was kept informed along the way during the shipping process, including a short dela... See more

A good range of products to suit most tastes which are affordably priced. The items arrived within a few days even though they were despatched from Germany and were well packaged and in excellent cond... See more

A stunning table lamp which I am delighted with. Arrived very well packaged and on time. My disappointment was that it came with a European two pin plug attached and what looked like a broken UK thre... See more

First time customer with Lampmasters. I was looking for a specific mixer of colours black and oak and it had to look good in a hallway. Well Lampmasters delivered! It's perfect and looks great i... See more

I recently discovered this company and have made a number of purchases. They have an excellent range at competitive prices. Their lighting is particularly good. The website provides accurate informa... See more

Took 3 weeks to receive only a pole to a curved floor lamp, no base or lampshade. My emails to this issue were ignored and when rang, no apology or resolution, just simply return for refund via websit... See more

Lampmasters (Germany) offer a really good range of lights and spares. Ordering and despatch all worked very efficiently. Delivery to UK only added a short customs delay with no additional charges to m... See more

The transaction was painless. The price was really good. Delivery was exceptionally speedy for a really difficult item to access. When the light arrived it was beautifully packaged and exactly what I... See more

Competitive price, quick delivery, well packaged, would recommend company. My niece says my new large floor light, looks like a UFO. I'm extremely pleased with it. Will buy from the company again.

So pleased to find Norman Copenhagen products at such competitive prices prices. The most expensive bowl I have ever bought but what a great bowl! Really well packaged and swift delivery.

Really disappointed. My item arrived with two corners badly damaged. Instead of sending a replacement, I’ve been told I need to return the damaged item and then they’ll “maybe” send another, which cou... See more

Good service, telephone questions answered and lamp delivered quickly. Good selection of lamps from Europe with the import duties, VAT, etc paid.

I was browsing dozens of lamps and settled on the Ismera outdoor wall lamp. I wanted the sensor version but didn't realise there was also a non sensor version on a completely different page. Ended u... See more

The lamp is lovely unfortunately the shade arrived in a battered box and the shade was twisted and bent so could not be used. Reported damage and requested a replacement shade which apparently was not... See more

The title says it all. My lamp was delivered quickly without delay or hassle. Beautiful quality, long battery life before the need for recharging.

Awful awful awful. Do not use this company. Couldn’t complete order yet took the money. Absolutely no communication skills whatsoever! Charge to deliver a big box with a tiny T light in a shoebox... See more

Great quality, delivered well packaged, as described and excellent value for money. Very pleased I decided to order it and now insitu. One very happy customer.

Lampmasters had the light fitting we had in stock at a competitive price. It was then delivered very quickly and efficiently so we are delighted with the service they provided.

I've bought a few items from here - two Gubi lamps and two Louis Poulsen lamps and the service, delivery time and quality has been great. No VAT or customs charges either. Note that the plugs are Euro... See more

Efficient service and good communication from ordering to delivery. Delivery time was quick. Although the products arrived safely I feel they could have had some more padding to prevent them from movi... See more

Great customer service both online and on the phone. There was an issue with a missing item and they were able to identify the issue and resolve it with professionally and kindness.

A beautiful item that was a good price. It arrived well wrapped and in expected delivery time . I would definitely buy from this company again

Very happy with my purchase. Only criticism is i would have liked more correspondence regarding delivery. A link is provided for updates

Very easy to use website. Very fast and efficient service and items were delivered on-time, well packaged and undamaged. The communication from the company from order to point of delivery was second t... See more

Delivery went like clockwork and the product is of excellent quality. It is a paper and bamboo lampshade in a doughnut which looks very stylish

Had what we wanted at a good price. Delivery was quick even though the lamps came from Germany. The lamps seem to be good quality. Nice and heavy. Items were well packaged and arrived in... See more

Best price for the lounge ceiling lights I wanted. Delivered in reasonable time. Well packaged. Overall a very good product and experience.

Quick handling of order. Unfortunately the item was not suitable for us and the return procedure was very easy to use. Will definitely use them in the future. p.s. they are also conscious of their... See more

It seems the problems are not with this Company but with Royal Mail. They said they tried to deliver it on 12/12/25,they didn't try. I was in all day and have video cameras and doorbell to prove i... See more

Great website. Easy ordering. Fast delivery and good communication. Gorgeous pendant light. Very good quality and easy to assemble and fit.

Great Normann product for a good price. Only downside was I didn’t realise it wasn’t coming from the UK and it went through Customs. Luckily I wasn’t charged anything extra. Phew!!

Superbly packaged replacement glass shade for floss light at a good price and delivered relatively quickly from abroad.

Repeated delays of 2 weeks, confusing tracking saying it had come to UK then was back in Germany only to be delivered that day in the UK in a half open box. Items inside not damage as very well pack... See more

I’m very disappointed with the delivery experience (GLS). My package has been stuck in the warehouse since 4 December and is not moving; I asked Lampmasters for an update and haven’t had any news ye... See more

Excellent prices, good customer service service and regular updates on deliveries. I have used them twice and am already selecting my next lights. Highly recommend

The item I bought is a gift, so it's difficult to review. The Lampmasters however made ordering simple and the item I purchased was reasonably priced.

Great quality lampshade came well packaged and delivery was much quicker than the date I was given , very happy with my purchase😊

We have waited nearly a fortnight for our purchase. Apparently, a delivery was tried and aborted yesterday. Despite previously trying to track our item many times, we found that there was no progress... See more

Do not use this company. They are very deceitful. Despite using a .co.uk email they are based in Germany and the items take weeks to arrive. Additionally I realised I hadn’t added the sale code to my... See more

Excellent and efficient company who kept me well informed with regard to delivery dates and the progression of my order. Best price on the internet was an added bonus!

Your light reached us from Germany well before any of the rest of our shower room fittings from the UK. No fuss, did what it said on the tin! This is the second light we have bought from you. They ar... See more

We absolutely love the lamps. Delivery was prompt and everything was carefully packaged. Very pleased and would use again.

Extraordinarily disappointed in this website. I ordered 1 table and 4 chairs and after I put in the order, I received an email that the chairs are not in stock and that I would need to wait 4.5 weeks... See more

Ordered a designed lamp, courier didn't show up but then marked as refused. Customer service reply that will refund once they get the lamp returned to their warehouse, however, awaitng for another 2... See more

My floor lamp was due to be delivered with 3-5 working days from order but arrived over three weeks later. Only the base of the floor lamp was delivered, the shade, which is supposed to be attached to... See more

A really good service I was very impressed with the speed & information given throughout the order Well done

My lamp was ordered before Christmas, and mid-January I got an email saying that it had not been delivered and was at the parcel shop (without an address for the parcel shop), and another message say... See more