Purchasing our son’s first car and so we wanted additional information about the car as it was an older model being purchased privately. Found this service outstanding end to end. - Quick an... See more

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Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection

Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
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Excellent and responsive service
Prompt service with a very detailed…
Prompt service with a very detailed report and phone call from the tech.
Good service
Comprehensive review of car with clear photos and explanation of the condition of the motor vehicle.
Good to receive a phone call from the motor vehicle inspector (Tom) who answered all questions clearly. Also, good to get an NRMA member discount.
Our report was detailed and thorough
Our report was detailed and thorough, the young man I spoke to was clear and easy to understand.
Joe MX5 inspection - EXCELLENT work
Joe, the vehicle inspector, was great to deal with on the phone organising the booking and post the inspection with details of the vehicle inspection. The report was very detailed and showed me all the informtion I required as a remote buyer prior to the final agreement to purchase the vehicle and organise travel to pick up the vehicle.
Overall the service was EXCELLENT - well done Joe.
Comprehensive car inspection on recent…
Comprehensive car inspection on recent purchase,
Acttual inspection took 2 hours and 150 photos. Covering engine, tyres, steering and suspension to body and interior. Inspector followed up with a phone call.
Highly recommend red book inspection
Promt appointment detailed phone call…
Promt appointment detailed phone call and a very helpful inspection
Very easy to book
Very easy to book and have RedBook do all the work, from contacting the vendor to arrange the inspection to emailing the report through
May use AI-assist with repliesRead more
Lite inspect VW Golf or is it Polo??
I liked how easy it was to book and the status updates. The report was pleasingly comprehensive for a lite inspect although the photos were small. Not a great first impression though when the car reported on was a different model to that I intended to buy ... report said Vw Golf where my car was a Vw Polo!!

Reply from RedBook Inspect
Joe was truthful about the car and gave…
Joe was truthful about the car and gave me lots of pictures and had an in-depth report
Redbook probably saved me 5k
Redbook probably saved me 5k (assuming I sold the car before it blew up)
Ive been searching for a few months, and if it wasn’t for these guys I would have wasted a whole lot of time and money on a lemon.
I’m so grateful that I got the car inspected and saved thousands in the long run!
Thanks!
Staff curtiousness and helpfulness…
Staff curtiousness and helpfulness along with the professional product was refreshing.
I purchased a new volkswagen golf R
I purchased a new volkswagen golf R
Graham was outstanding exceeded my expectations he provided peacemind the car was a great buy a d even called to check if i had any questions!thank you very much
Fantastic Follow and confidence in assessment
Matthew was excellent. Great follow up and felt confidence in his assessment. Thank
I used this service to purchase a car…
I used this service to purchase a car remotely from carsales. Highly recommended. I used the ultimate inspection option as I was buying a vehicle over 20yrs old.
It lost a star because the documented details seemed scripted. Music on the videos adds no value to the report. Photo-documentation is fantastic. Unfortunately for the top tier option, I did not get a drive report either.
Received a phone call and got a satisfactory handover of the report with an option to ask questions.
Very smooth
Very smooth, quick, hassle free experience. Everything professionally done, worth the investment!
Simple, fast and clear outcomes
The booking system is very simple and clear. I booked on Saturday, and Monday morning I received a confirmation that the inspection was booked for that day. The report is detailed and I received a summary via phone from one of their representatives.
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