Best Experience in Perth I had about inspecting my vehicle. It was seamless process, I handed my keys to them and they inspected my vehicle quickly and everything was fine. They also conversed politel... See more

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Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection

Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
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Comprehensive car inspection on recent…
Comprehensive car inspection on recent purchase,
Acttual inspection took 2 hours and 150 photos. Covering engine, tyres, steering and suspension to body and interior. Inspector followed up with a phone call.
Highly recommend red book inspection
Promt appointment detailed phone call…
Promt appointment detailed phone call and a very helpful inspection
Very easy to book
Very easy to book and have RedBook do all the work, from contacting the vendor to arrange the inspection to emailing the report through
May use AI-assist with repliesRead more
Lite inspect VW Golf or is it Polo??
I liked how easy it was to book and the status updates. The report was pleasingly comprehensive for a lite inspect although the photos were small. Not a great first impression though when the car reported on was a different model to that I intended to buy ... report said Vw Golf where my car was a Vw Polo!!

Reply from RedBook Inspect
Joe was truthful about the car and gave…
Joe was truthful about the car and gave me lots of pictures and had an in-depth report
Redbook probably saved me 5k
Redbook probably saved me 5k (assuming I sold the car before it blew up)
Ive been searching for a few months, and if it wasn’t for these guys I would have wasted a whole lot of time and money on a lemon.
I’m so grateful that I got the car inspected and saved thousands in the long run!
Thanks!
Staff curtiousness and helpfulness…
Staff curtiousness and helpfulness along with the professional product was refreshing.
I purchased a new volkswagen golf R
I purchased a new volkswagen golf R
Graham was outstanding exceeded my expectations he provided peacemind the car was a great buy a d even called to check if i had any questions!thank you very much
Fantastic Follow and confidence in assessment
Matthew was excellent. Great follow up and felt confidence in his assessment. Thank
I used this service to purchase a car…
I used this service to purchase a car remotely from carsales. Highly recommended. I used the ultimate inspection option as I was buying a vehicle over 20yrs old.
It lost a star because the documented details seemed scripted. Music on the videos adds no value to the report. Photo-documentation is fantastic. Unfortunately for the top tier option, I did not get a drive report either.
Received a phone call and got a satisfactory handover of the report with an option to ask questions.
Very smooth
Very smooth, quick, hassle free experience. Everything professionally done, worth the investment!
Simple, fast and clear outcomes
The booking system is very simple and clear. I booked on Saturday, and Monday morning I received a confirmation that the inspection was booked for that day. The report is detailed and I received a summary via phone from one of their representatives.
Immediate phone call post inspection…
Immediate phone call post inspection with full details of inspection given.
Excellent experience
Professional, prompt, super clear info, really great and polite technician, excellent
clear with his findings and customer friendly.
The technician that attended the inspection was clear with his findings and customer friendly.
The inspector was very friendly and was…
The inspector was very friendly and was really good at explaining the issues he discovered.
great service
the standard package is great, very detailed and loved how the inspector gave me a call after. Don't get the lite, but super detailed with over 100 photos and notes for each part of the car.
Excellent photos and videos
Excellent photos and videos. Great knowledge and also very happy to have them say what they were not looking at. Comprehensive report. Glad we paid the money.
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