Red House Service Station Reviews 307

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's politeness, helpfulness, and knowledge. Many people appreciate the quick response times and efficient delivery service, often noting that arrival times were much faster than expected. The user experience, including tracking recovery vehicles and clear communication, is frequently mentioned as seamless and easy to use. Consumers often describe feeling safe and comfortable, especially those who were alone, due to the professional and reassuring demeanor of the staff. The company is commended for making stressful situations much easier and for their ability to quickly diagnose and resolve issues, often getting vehicles back on the road in a short amount of time.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the quick response times, with... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently highlight the politeness,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the prompt arrival times.... See more

Response time

Users describe positive interactions with response times. Customers consistently report quick responses, with... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently mention prompt... See more

Based on these reviews

Rated 5 out of 5 stars

After phoning the AA, I quickly received very clear information sent by text explaining who the company were; the name of the driver who was coming to assist; the reg number of their vehicle and wha... See more

Rated 5 out of 5 stars

Excellent communication and service from start to finish. My car broke down and was passed to then via the breakdown company. I was able to track to recovery van with an ETA (which was earlier than ex... See more

Rated 5 out of 5 stars

My breakdown company contacted Red House to assist me, first time I've seen this company & I must say they where brilliant. Kept me informed when they would be with me, took only 30 mins to get to me... See more

Rated 5 out of 5 stars

Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more


Company details

  1. Towing Service
  2. Car Service

Written by the company

Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire


Contact info

5.0

Excellent

TrustScore 5 out of 5

307 reviews

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Rated 5 out of 5 stars

Who ever tonight’s chef is that was outstanding food

Have have came back to red house over 6 months ago and have always been really good but tonight who ever was cooking I can’t compliment any more tonight was the best Chinese we’ve ever had 17/4/2026 !

Everything from the duck the sweet-and-sour chicken slices, cantonese chicken was brilliant

but what stud out the most was the salt and pepper chips they was amazing the amount of taste was unbelievable!!

Please keep up this amazing food

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional

The time from ringing the breakdown company to them allocating to a recovery service and them coming to my location, assessing the problem doing the necessary checks and loading the car onto the recovery vehicle transporting to the garage/tyre replacement, unloading finalising more paper work and eventually leaving me was under two hours incredible from start to finish and this was all down to Red House Service Station Recovery a huge thankyou to the driver concerned, would definitely recommend.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service from start to finish. My car broke down and was passed to then via the breakdown company. I was able to track to recovery van with an ETA (which was earlier than expected). Craig was very friendly and very quickly got my car on the flatbed and took it to my chosen garage, and then took me home. Couldn’t ask for anymore!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

After phoning the AA, I quickly received very clear information sent by text explaining who the company were; the name of the driver who was coming to assist; the reg number of their vehicle and what their estimated time of arrival would be.
James was really polite and helpful. He answered all of my queries thoroughly and went above and beyond to ensure that everything was working okay before he left.
Highly recommend.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Bang on service

Bang on service, had a text message to say Red house had been notified about 10 mins later they arrived. The guy (I can't remember his name) was great. I would definately use again.

April 6, 2026
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Rated 5 out of 5 stars

My breakdown company contacted Red…

My breakdown company contacted Red House to assist me, first time I've seen this company & I must say they where brilliant. Kept me informed when they would be with me, took only 30 mins to get to me, there was a text to track where the truck was which was great & the guy who cane to assist was really good, chatty and pleasant, he showed me what he would be checking (battery) got me started in no time. Gave me advice what to have checked. Paperwork sorted & I could get in with the place I needed to be. Being a bank holiday I was expecting a long wait but 30 mins was amazing response. Great breakdown company who I would definitely recommend.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The mechanic came within half an hour and quickly diagnosed the problem so I was able to drive my car again.

Excellent service and would recommend Red House

March 31, 2026
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Rated 5 out of 5 stars

Very prompt arrival

Very prompt arrival, constant text updates and a tracker provided to follow the whereabouts of the recovery man. Recovery man himself was extremely helpful, very thorough in inspecting my vehicle and fortunately informed me it was safe to drive. Checked various different things a number of times to be sure. Breakdown was through Adrian Flux insurance who themselves were also very good, a short telephone conversation about the issue, my location and some details about the vehicle and the recovery was then on it way. All done start to finish in a little over 1 hour. Brilliant service from both Adrian Flux and the breakdown company

March 15, 2026
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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, we had to call them out on a sunday, Andy was with us in less than 30 minutes. He had the problem sorted very quickly and gave excellent explanation and advice. Thank you so much.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Came promptly

Came promptly, friendly, had consistent updates on location, texted and called, excellent communication and professional

March 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service

Really easy to arrange attendance for my vehicle breakdown via Britannia Rescue. They attended within around an hour and had my car up and running within 5 minutes of attending. Had two breakdowns within 18 months and both times it was this recovery/breakdown company that attended. They were excellent on both occasions, attended quickly, the staff were knowledgeable and friendly, then dealt with the issue in a very short space of time. Would really recommend them.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

I was stranded on the M1

I was stranded on the M1. It was really stressful and scary. The guy that picked me up was so kind. He made me feel at ease and took me to a train station afterwards so i wasn’t left in a dodgy area. I am so grateful!

February 28, 2026
Unprompted review

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