Arch Red Sky Insurance Reviews 

If I had followed all directions correctly it would have been a smooth operation. Wayne and Karen managed to find the error, and all went well after that.

The process was relatively easy once we had our documentation in order. The adjustor was very nice and we communicated via email. We will definitely continue to use this agency for travel and insurance and very glad we purchased it!

Once the required information was provided, refund was approved that day and received a check in one week. Very satisfied.

No problems with getting a check that covered my cancelled trip. The cost of the insurance was money well spent

Two months after Hurricane Helene flooded out our vacation, our refund check arrived. I had to make many calls and emails to get satisfaction from Red Sky. After filling out many forms, RedSky jolted us by erroneously saying our case was denied. It took emails and calls to the rental agency to get things straightened out. There was a lot of frustration before this case was settled.

I just received the money for my claim for #303 and #302 condos at beach place Sunhost’s resorts from the Hurricane. Thank you very much for your attention on this matter. Dennis Nichols

They returned our money and were really nice when I called for updates.

We generally purchase this travel insurance. This is the first time I filed a claim. Customer service was very responsive. The claim process was clear and straightforward. My claim was approved and I’ve received a check. Couldn’t be better.

They continually asked for more documentation. Left me hanging for over 6 weeks. Wonder how much interest they made on my money. It should not take this long to get my money especially after a major hurricane caused our trip cancellation!

our trip was canceled to Florida due to the hurricane Milton I requested a refund by check. the claim was processed very quickly and approved with the check being sent out quickly. I highly value their professional service and would use them in the future.

They only paid two days of a four day booking when a mandatory evacuation for hurricane Helene was ordered on the day we were scheduled to check in. My reservation was canceled by VRBO. Called them at least a dozen times but no answer!😡

They were most helpful even when they were dealing with difficult personal situations. Thank you very much.

I had never used Arch Red Sky Insurance and was impressed with the service I received. Shortly after filing my claim, I received an E-mail telling me the claim had been received and throughout the process I was informed through E-mail about the status of the claim. I never worried about the claim being processed because I was kept up to date. I will definitely use your company again in the future and will be a good ambassador for others who may be wondering about choosing your company.

The Arch Red Sky experience was painless.
The paper work was easy. The people, via email, keeped me informed during the whole process. When I needed a fax number to send information to them, no problem, the representative was friendly and professional.
I was pleased with the service and the results. I certainly will use them again.

Fast and easy claim process. Quick response and received check in a matter of days.

People(me) tend to have a preconceived idea that insurance companies try not to pay claims. Fortunately, Red Sky asked for a few documents and then the decision to honor my claim was approved. They did it the right way.

We had an exceptional experience from start to finish. The professional team excels at customer service. We will definitely use them again!

I don’t have the refund. I can’t find where it went.

Two follow up phone calls to status claim payment. Got two different answers. Placed on hold after starting 2nd call for 18 minutes. Rep said I should get Chase instructions “today”. Did not. It would have been faster to have check mailed. Still nothing from Chase.
Bill Carroll

thank you very much for such a fast review