They are selling EMPTY BOTTLES!!!
Ridiculous! Wanted to buy a nice set of products for my house and turns out they are selling EMPTY BOTTLES for €15-18 each. Ridiculous. The product descriptions on their website are completely misleading, with products labeled 'Shower gel', 'Shampoo' & 'Conditioner'.
Upon emailing them about this I received a very rude response saying that it was my mistake. They informed me that information about the bottles being empty is hidden under the 'Scope of delivery' dropdown which is a section most consumers would rarely look at – again, a total lack of transparency with customers.
As you can see from other reviews on Trustpilot, I am not the only person who has been misled by them.
Furthermore, after writing my review here, they threatened to sue me for writing about my honest experience with their brand.
I will also mention, they targeted ads on Instagram listing 'Free shipping' to all of Europe even though the free shipping only qualifies for German customers. But I was happy to pay the €9,50 shipping on my total order of almost €70, before I knew these were €70 worth of empty bottles. Returns are not free either, even though I tried to speak to them via e-mail about the above mistake, so I had to pay €11 to send back these empty bottles, losing a total of €20.
The quality of the bottles are basic as well, in my opinion. And other reviews reflect this. You could buy the same bottles on Amazon for a few euros each, they only put a sticker on it. Waste of money, in my opinion.