Refilled Reviews 220

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the service, describing it as fast, efficient, and simple for purchasing e-money vouchers and gift cards. Reviewers frequently highlight the instant delivery of codes via email and the smooth payment process, often mentioning that everything worked as expected without issues. Many people appreciate the convenience of payment options and the overall reliability of the service for their purchases. However, some customers also noted significant issues with payments, such as money being taken without confirmation codes or products, and codes not working. There are also concerns about customer support, with some reviewers reporting unfulfilled orders, lack of response, and difficulties with refunds. A few people experienced double charges or found the product requirements overly complicated, leading to dissatisfaction and distrust.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reporting smooth and instant transactions,... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers reporting not receiving what they... See more

Service

Users describe positive interactions with service, highlighting it as fast, trustworthy, and simple to use,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Website

Customers consistently note ambiguous experiences with the website, with many expressing significant distrust... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered pcs Mastercard recharge. They took money from an account, but didn’t gave me confirmation code. Text to support team, no answer.

Company replied

Rated 3 out of 5 stars

Product was fine. I have had about 10 emails asking me to review the product though

Company replied

Rated 2 out of 5 stars

Their payment provider sucks and I didn't even get the code for one of my purchases and had to get it refunded. Fix your site guys

Company replied

Rated 2 out of 5 stars

The voucher recipient told me the Transcash Code 54 USD didn't work. Please verify, provide a new code, or issue a credit note. Thank you! Purchase on October 7, 2025 / Complaint on October 8, 2025

Company replied


Company details

Written by the company

Refilled makes buying digital credit fast, simple, and secure. We offer top prepaid brands like Paysafe and Flexepin, ready to use in seconds. No delays, no hassle—just top-up and go. Your security is our priority, and convenience is what we do best.


Contact info

3.4

Average

TrustScore 3.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Everything worked fine

Everything worked fine, no errors, no hassle.

October 29, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hi there, Amir!

We're happy to hear that your experience was seamless and without issues. Thank you for your positive feedback; it means a lot to us.

Warm regards,
Lee from Refilled

Rated 5 out of 5 stars

Super quick and trustworthy

Super quick and trustworthy, 10000/10 experience!!

October 29, 2025
Unprompted review
Refilled logo

Reply from Refilled

Greetings, Nicole!

We're happy to hear that your experience was smooth. Thank you for such wonderful feedback; we appreciate it greatly!

Warm regards,
Lee from Refilled

Rated 5 out of 5 stars

Easy to understand and navigate the…

Easy to understand and navigate the website. I didnt have to wait forever, I got my code within 2mins!!

October 28, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello, Jessy!

Thank you for sharing your experience with us! We are thrilled to hear that you find our website easy to understand and navigate. We appreciate your positive review.

Warm regards,
Lee from Refilled

Rated 5 out of 5 stars

10/10 experience

Overall, I can definitely recommend this site, as I got my code immediately. There were also no issues with the code.

October 29, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hi there, Arya!

Thank you so much for your positive review! We are glad that your experience with us has been smooth.

We hope to see you again soon!

Warm regards,
Lee from Refilled

Rated 5 out of 5 stars

received my code emailed to me right…

received my code emailed to me right after paying and it was legit as ordered. Happy with my experience and I would use Refilled again.

October 28, 2025
Unprompted review
Refilled logo

Reply from Refilled

Greetings!

We're happy to hear that you had a positive experience! It's great to know the code was delivered promptly and worked as expected. Thank you for your feedback and for choosing us.

We will keep working hard, and we hope to see you again!

Warm regards,
Team Eneba

Rated 5 out of 5 stars

Received my code instantly after…

Received my code instantly after payment, super fast!

October 28, 2025
Unprompted review
Refilled logo

Reply from Refilled

Greetings!

We are happy to hear that you have had a positive experience with us!

We’ll keep up the great work and hope to see you again soon.

Warm regards,
Parker from Refilled

Rated 5 out of 5 stars

Reliable website

Reliable website, everything went fine and as described

October 28, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello!

We're happy to hear that everything went well, and we appreciate your positive feedback and for using our website.

Please come back again!

Warm regards,
Team Eneba

Rated 5 out of 5 stars

Code delivery was faster than I…

Code delivery was faster than I expected, amazing service.

October 28, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hi there!

Thank you so much for your positive review and for sharing your experience with us!
We’ll keep up the great work and hope to see you again soon.

Warm regards,
Parker from Refilled

Rated 5 out of 5 stars

Simple checkout and instant delivery

Simple checkout and instant delivery, could not be happier.

October 24, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hi there!

Thank you so much for your positive review — we really appreciate your support!
We’ll keep up the great work and hope to see you again soon.

Warm regards,
Parker from Refilled

Rated 5 out of 5 stars

Super easy and fast

Super easy and fast, no issues at all during checkout.

October 28, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello!

Thank you for your review! We're thrilled to hear that you have had a positive experience with us!

We hope to see you again soon.

Kind regards,
Parker from Refilled

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Code came quickly. Expectation was satisfied.

October 24, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

This is David from Refilled.

Thank you for an excellent review.

We are glad that we've met your expectations!

Come back and see us soon for more great deals. Cheers!

Kind regards,
David from Refilled

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use, everything is simple and fast. Payment is convenient and everything worked without errors. I'm very satisfied!

October 24, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

This is David from Refilled.

Thank you for an excellent review.

We are glad that we've met your expectations!

Come back and see us soon for more great deals. Cheers!

Kind regards,
David from Refilled

Rated 1 out of 5 stars

After many mails I still don’t get my…

After many mails I still don’t get my key… feel Like I got scammed…

October 23, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

This is David from Refilled.

We would love to review this situation. If you have already contacted our Support Team by creating a ticket, please provide us with the order ID, so our Support Team could locate your messages and respond to them.

Additionally, we have contacted you via Trustpilot regarding this matter so that you can provide us with more information.

We will be waiting for your response,
David from Refilled

Rated 5 out of 5 stars

Very fast & efficient service

Very fast & efficient service! The Customer support is very kind helpful and understanding when situations arise! 10/10 in my book!!!

October 23, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

This is David from Refilled.

Thank you for an excellent review.

We are glad that we've met your expectations!

Come back and see us soon for more great deals. Cheers!

Kind regards,
David from Refilled

Rated 5 out of 5 stars

Easy and fast

Used it a few times already. Easy and fast. Will continue to use it.

October 17, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

This is David from Refilled.

Thank you for an excellent review.

We are glad that we've met your expectations!

Come back and see us soon for more great deals. Cheers!

Kind regards,
David from Refilled

Rated 5 out of 5 stars

I had a great experience I got my code…

I had a great experience I got my code just in time and everything went well. I will be back as a customer.

October 21, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

This is David from Refilled.

Thank you for an excellent review.

We are glad that we've met your expectations!

Come back and see us soon for more great deals. Cheers!

Kind regards,
David from Refilled

Rated 5 out of 5 stars

Grade A in Efficiency & Quality

Grade A in Efficiency & Quality! Not only did I receive a proper, working code in full, I literally got it earlier than it was expected. Hands down-Ill be a returning customer! :)

October 20, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

This is David from Refilled.

Thank you for an excellent review.

We are glad that we've met your expectations!

Come back and see us soon for more great deals. Cheers!

Kind regards,
David from Refilled

Rated 5 out of 5 stars

Great service

October 5, 2025
Refilled logo

Reply from Refilled

Hello!

This is Charlene from Refilled.

Thank you for your positive feedback! We are glad you enjoyed your experience.

Warm regards,
Charlene from Refilled.

Rated 5 out of 5 stars

Everything worked flawlessly

Everything worked flawlessly, really fast service.
Definitely recommend.

October 16, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello!

This is Charlene from Refilled.

Thank you for your positive feedback!

We are glad you enjoyed your experience and we hope to see you again soon!

Warm regards,
Charlene from Refilled.

Rated 2 out of 5 stars

I didn't have a good experience due to…

I didn't have a good experience due to the fact I brought 3... 10 dollar vouchers and as I like to play online pokies and every site ive been on have a minimum of 30 to play and i asked you guys if you could load them all together and I got a flat out no we don't do that so im left with vouchers that cant be used on any site that I like to use them on

September 19, 2025
Unprompted review
Refilled logo

Reply from Refilled

Hello there,

Thank you for your review.

Talking about the merge of individual vouchers, we can not do that, as each voucher is separate.

If you would like our Support Team to check your case additionally, please get in touch with them by visiting the Live Chat bubble in the bottom right-hand corner of the home screen with all the necessary details, and our Support team will happily assist you. In case you have already generated a ticket, please provide us with the order ID.

Additionally, we have contacted you via Trustpilot regarding this matter so that you can provide us with more information.

We will be waiting for your response,
David from Refilled

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