I ordered pcs Mastercard recharge. They took money from an account, but didn’t gave me confirmation code. Text to support team, no answer.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product was fine. I have had about 10 emails asking me to review the product though
Company replied
Their payment provider sucks and I didn't even get the code for one of my purchases and had to get it refunded. Fix your site guys
Company replied
The voucher recipient told me the Transcash Code 54 USD didn't work. Please verify, provide a new code, or issue a credit note. Thank you! Purchase on October 7, 2025 / Complaint on October 8, 2025
Company replied
Company details
Written by the company
Refilled makes buying digital credit fast, simple, and secure. We offer top prepaid brands like Paysafe and Flexepin, ready to use in seconds. No delays, no hassle—just top-up and go. Your security is our priority, and convenience is what we do best.
Contact info
Lithuania
- support@refilled.com
- refilled.com
3.4
Average
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn‘t get my 250€ Code and the…
Didn‘t get my 250€ Code and the customer Service did not answer
October 12, 2025
Reply from Refilled
Hello there,
My name is David.
Since you provided your email address when creating this Trustpilot review, our Support Team has reached out to you.
Kindly check your email inbox and reply to them at your earliest convenience.
Kind regards,
David from Refiled
Product was fine
Product was fine. I have had about 10 emails asking me to review the product though
October 12, 2025
Reply from Refilled
Hey Ashley!
Thank you for your feedback about the product- I'm sorry to hear that you felt the email reqs to review were too many. I will get this looked into.
Please visit us again!
Kim from Refilled
Reply from Refilled
Hey Joanne,
I've requested more info from you so that we can get this looked into for you. Please respond when you have time!
Thanks,
Kim from Refilled
Reply from Refilled
Hello there,
This is David from Refilled.
Thank you for an excellent review.
We are glad that we've met your expectations!
Come back and see us soon for more great deals. Cheers!
Kind regards,
David from Refilled
This site cannot be trusted at all
This site cannot be trusted at all. I purchased two Flexipin Vouchers totaling $40, they sent me a code through sms, code was valid, but a different error message appeared upon validation. I was charged the price amount right away and these crooks told me there wasn’t any purchase from my account’s email even though I uploaded all the proofs of purchase and bank transaction showing their company name, but they abandoned me in the chat. I sent an email to their customer support but until now, I still haven’t received any response. Greedy even with small amounts. If this review stays, meaning they really are scammers and should be avoided at all costs.
October 11, 2025
Unprompted review
Reply from Refilled
Hi Ariel,
I'm very sorry to hear you had a bad experience- I have requested further details from you so that I can look into this further and hopefully find a resolution.
Thanks,
Kim from Refilled
Mainly used for scams and they tolorate…
Mainly used for scams and they tolorate it because they earn money with it :-(
October 8, 2025
Reply from Refilled
Hello, Lars.
My name is Parker.
We appreciate your feedback and are sorry to hear about your experience. We'll investigate the situation to ensure a safer environment for everyone.
Our Support Team has already contacted the email address you provided when submitting your review. Please check your inbox (and spam folder, just in case), and reply at your earliest convenience.
Kind regards,
Parker from Refilled.
Reply from Refilled
Hello!
My name is Parker.
Thank you for your positive feedback. We are glad you enjoyed your experience.
Warm regards,
Parker from Refilled.
I bought two vouchers 267 Euro and got…
I bought two vouchers 267 Euro and got no delivery. Than I received a mail that something went wrong and I would be paid back. Than I received one payment back but I am still waiting for the second payment. Very bad service and not honest
September 23, 2025
Unprompted review
Reply from Refilled
Hi there, Raimund.
My name is Parker.
We are sorry to hear that you have had a negative experience. To help you in the best way possible, you can contact the Support Team through our live chat, which is available at the bottom right of the page. If you have already created a ticket, please provide your order ID by updating your review.
Warm regards,
Parker from Refilled
Amazing website everyone should try it
Amazing website everyone should try it
October 8, 2025
Unprompted review
Reply from Refilled
Hello there,
This is David from Refilled.
Thank you for an excellent review.
We are glad that we've met your expectations!
Come back and see us soon for more great deals. Cheers!
Kind regards,
David from Refilled
Transcash Code is defekt - Now I'm curious to see how quickly this issue will be resolved
The voucher recipient told me the Transcash Code 54 USD didn't work. Please verify, provide a new code, or issue a credit note. Thank you! Purchase on October 7, 2025 / Complaint on October 8, 2025
October 6, 2025
Reply from Refilled
Hello there,
My name is David.
Since you provided your email address when creating this Trustpilot review, our Support Team has found your support ticket.
And there, they already replied to you. They are waiting for your reply.
Kindly check your email inbox and reply to them at your earliest convenience.
Kind regards,
David from Refiled
Everything worked perfect!
Everything worked perfect!
Super Fast and without any Problems.
October 8, 2025
Unprompted review
Reply from Refilled
Hello,
My name is Karol.
Thank you for your excellent review! We’re pleased to hear that your experience was seamless and efficient.
Warm regards,
Karol from Refilled
Trust these folks
Just a great experience! It was a smooth process from end to end.
October 7, 2025
Unprompted review
Reply from Refilled
Hello, Donald!
My name is Karol.
Thank you for your excellent review! We are happy to hear that you had a great experience.
Warm regards,
Karol from Refilled
General Experience
Got what I ordered immediately. No delays or stress. I would definitely recommend this site anytime, anyday.
October 6, 2025
Unprompted review
Reply from Refilled
Hi there!
I am Parker.
Thank you very much for leaving an excellent review. We are thrilled to hear your experience was smooth and stress-free. Your recommendation means a lot to us.
Please comeback again soon!
Warm regards,
Parker from Refilled
The code entered was not validated…
il codice inserito non era convalidato e quindi inutilizzabile però i soldi li avete presi e io li ho buttati via
the code entered was not validated and therefore unusable but you took the money and I threw it away
September 25, 2025
Reply from Refilled
Hi there!
My name is Parker.
Thank you for leaving a review!
We would appreciate the opportunity to look into this further and assist you directly. Since you provided your email address when creating this Trustpilot review, our Support Team has reached out to you.
Kindly check your email inbox and reply to them at your earliest convenience.
Kind regards,
Parker from Refilled
Quick to supply codes
September 22, 2025
Reply from Refilled
Thank you for your kind feedback!
Kevin from Refilled.
Bad service
September 29, 2025
Reply from Refilled
Hello, Rayan
My name is David.
Since you provided your email address when creating this Trustpilot review, our Support Team has reached out to you.
Kindly check your email inbox and reply to them at your earliest convenience.
Kind regards,
David from Refiled
bought a instant neosurf use code for…
bought a instant neosurf use code for 50 € credit
yes code is instant delivered but to be used it requires a over complicated premium account on neosurf platform.
after almost 1 hours of attempts
it was impossible to finalize a premium account activation due camera facial recognition failure and ID cards recognition failure.
a joke!
who cares of 50 Euro ... but as seller you give ZERO advice of these conditions required to use the coupon code sold by YOU.
September 27, 2025
Reply from Refilled
Hello there,
My name is David.
Thank you for your review.
Now, talking about Neosurf's registration and account verification policies, it is totally up to them on what steps need to be completed in order to fully use their platform. We have no control on this.
And in order to use Neosurf, you need to be aware of their terms and conditions.
We hope this explains the situation.
Kind regards,
David from Refiled
the code doesn't work.
the code doesn't work.
I emailed to the support and they send me to a faq page where I cannot create a ticket for the support.
so i lost 267 euros !!!
September 25, 2025
Reply from Refilled
Hello there,
My name is David.
Since you provided your email address when creating this Trustpilot review, our Support Team has reached out to you.
Kindly check your email inbox and reply to them at your earliest convenience.
Kind regards,
David from Refiled
Reply from Refilled
Hello, Jay,
My name is David.
We are glad that we've met your expectations!
Come back and see us soon for more great deals.
Cheers!
Kind regards,
David from Refiled
Reply from Refilled
Hello there,
My name is David.
Thank you for an excellent review.
We are glad that we've met your expectations!
Come back and see us soon for more great deals. Cheers!
Kind regards,
David from Refiled
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