I switched from a GLP1 to the Tirzepatide because I was on a plateau for 3 months. ReflexMd was easy to deal with and the new medication came within a week. My adviser- Wendy Elliot was helpful and c... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very timely, shipped fast, great response time. The reason for only 4 stars is the email communication is difficult to follow. Several are sent out and many continue from previous so you have to scrol... See more
Company replied
You reached out to me as I was asking myself how I would source continued semaglutide supply. Very timely! Process to renew was easy. Monica was helpful in deciding whether to utilize the B6 or B12... See more
Company replied
I’ve been on Reflex MD for at least a year and half with great success in my weight loss. I truly appreciate Jerome Flick for all his assistance in making sure my weight loss is a positive journey. He... See more
Company replied
Company details
About ReflexMD
Written by the company
Try ReflexMD Today
Contact Us
ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications.
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Real solutions.
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Doctors who care.
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Results you see and feel.
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That’s the ReflexMD promise.
ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
Contact info
2093 Philadelphia Pike, Unit 2388, 19703, Claymont, United States
- tanya@reflexmd.com
- reflexmd.com
GET STARTED NOW
4.5
Excellent
3K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied with contact.
Patrick was personable and knowledgeable about the process and product.
March 10, 2026
Unprompted review
Reply from ReflexMD
Hi M D-B,
Thank you for your wonderful review! We’re so happy to know that you had a great experience and that Patrick was able to assist you with both knowledge and a friendly approach.(Way to go, Patrick!⭐)
Thank you for trusting ReflexMD, and we look forward to continuing to support you on your wellness journey!💜
ReflexMD Review
Naava was professional and very pleasant. She resolved any issue that came up. Five stars for customer service
March 6, 2026
Unprompted review
Reply from ReflexMD
Hi Beverly,
Thanks a ton for leaving this fantastic review! We’re delighted that Naava could resolve any issues and make your experience a positive one. (Go, Naava!🌟)
Your feedback really motivates our team to keep delivering great service.We appreciate you trusting ReflexMD!💜
Wellness advisor Monica
Monica was professional and was easy to communicate with. All my questions and concern were answered thoroughly. Definitely a pleasant experience.
Thank you
March 9, 2026
Unprompted review
Reply from ReflexMD
Hi TL,
We really appreciate you taking the time to share your experience. It’s great to hear that Monica was professional and communicated clearly, making sure all your questions were answered.(Great job, Monica!🌟)
Thank you for trusting ReflexMD — we’re glad your experience was a positive one and look forward to supporting you further.💜
Natalie from ReflexMD is the best.
I worked with Natalie from ReflexMD. I found her to be very professional and the company as solid and organized as any I have dealt with in the past. Natalie is well informed, polite, a great listener and does not drop the ball at any juncture. It has been a pleasure to work through a fairly involved financial transaction which I caused to happen, and she solved the problem for me.
March 9, 2026
Unprompted review
Reply from ReflexMD
Hi Sharon,
Wow — thank you so much for your kind words! We’re thrilled to hear that Natalie was able to support you so well and make the process smooth and stress-free. (Way to go, Natalie!)🌟
We’re so grateful for your trust in ReflexMD and for taking the time to share your experience. Your feedback truly motivates our team to keep providing the best care and support possible.💜
Thanks again for your wonderful review — we can’t wait to continue supporting you on your wellness journey!
Fantastic Customer Service
I had a great experience working with Kristen. She was very friendly, outgoing, and made the entire interaction pleasant from start to finish. Kristen took the time to listen carefully to my questions and was able to address all of my needs clearly and efficiently. Her professionalism and positive attitude really stood out, and she made sure I felt confident about everything before we finished. I truly appreciate the excellent customer service she provided and would be happy to work with her again in the future.
March 9, 2026
Unprompted review
Reply from ReflexMD
Hi Liz,
Thank you so much for sharing your experience! We’re thrilled to hear that Kristen was able to make your interaction smooth, informative, and enjoyable. It means a lot to us that her attentiveness and professionalism helped you feel confident throughout the process. (Go, Kristen!⭐)
We look forward to continuing to support you on your wellness journey and providing the same level of care every step of the way.💜
My medicine arrived within 24 hrs
My medicine arrived within 24 hrs, still cold, and included detailed instructions, syringes and alcohol wipes. Perfect!
Follow-up emails were also provided. Definitely a great beginning to a new program!
March 6, 2026
Unprompted review
Reply from ReflexMD
Hi JanetVern,
Thank you so much for sharing your experience!🌟
Wow, we’re so glad to hear this! Your medicine arrived fast, stayed perfectly cold, and came with everything you needed—talk about a perfect start! Here’s to a smooth and successful journey ahead.💜
Tina is literally the MVP of this…
Tina is literally the MVP of this company! She is extremely helpful and goes above and beyond!
March 6, 2026
Unprompted review
Reply from ReflexMD
Hi B!
We’re absolutely thrilled to hear about your experience with Tina—she truly is an MVP! Your kind words mean a lot to our team, and we’ll be sure to share your shout-out with her. (Go, Tina!⭐)
We truly appreciate you taking the time to share this review. Thank you for being part of the ReflexMD community!💜
Great experience
Great experience. I’ve been working with Reflex MD for over a year and a half, and I found them to be very responsive and easy to work with.
March 5, 2026
Unprompted review
Reply from ReflexMD
Hi Omgirlinthesun,
Thank you so much for sharing your 5-star experience!🌟
We’re thrilled to hear that working with ReflexMD has been smooth and responsive for you over the past year and a half. Your loyalty truly means a lot to us, and we look forward to continuing to support your wellness journey!💜
Customer service is on point!
Customer service is on point! They have always been impressively responsive and informative. If you need your hand held, they got you. If you're more independent, information is easily accessible. I am a return customer for a reason. Convenience is available everywhere. It's their price point and customer service that sets them apart.
I am a return customer. When I wanted to cancel the first time, it was quick, clear and immediate. When I wanted to renew a service I was treated with the same care as a new patient. 10/10.
March 5, 2026
Unprompted review
Reply from ReflexMD
Hi Briana,
We’re thrilled to hear that our team has been able to provide the support and flexibility you need! It truly means a lot that you continue to trust us.🌟
Your kind words about our service, convenience, and care inspire us to keep doing our best for every customer. We can’t thank you enough for taking the time to share your experience and for being part of the ReflexMD community!💜
Great customer service
March 5, 2026
Unprompted review
Reply from ReflexMD
Hi Debi,
Thank you so much for sharing your feedback!⭐
We’re delighted to hear that you had a great experience with our team. Providing timely, supportive, and helpful service is very important to us, so it truly means a lot to know we were able to meet your expectations.
We sincerely appreciate your support and thank you for being part of the ReflexMD community!💜
The customer service is extremely fast…
The customer service is extremely fast on getting back with you on everything question asked Jericho was spectacular. I absolutely 💯 love this company
March 5, 2026
Unprompted review
Reply from ReflexMD
Hi Stacie,
We’re truly grateful that you took the time to share your experience with us. It means a lot to know that our team was able to respond quickly and provide the support you needed. We’re especially happy to know that Jericho made such a great impression—he’ll definitely be thrilled to see your kind words! (Way to go, Jericho!⭐)
Your trust and support mean the world to us, and we’re so glad to have you as part of the ReflexMD community. We look forward to continuing to support you on your wellness journey.💜
Honest and helpful
Honest and helpful. Although I wish the price were more competitive, the service to my personal needs and questions has been outstanding.
March 3, 2026
Unprompted review
Reply from ReflexMD
Hi Lynn,
Thank you so much for sharing your experience! We’re truly happy to know that our team has been able to provide the guidance and support you needed along the way.
We also appreciate your feedback about pricing—it helps us continue improving. Thanks for being part of the ReflexMD community!💜
Reply from ReflexMD
Hi Valery,
We’re truly glad to know that you had a great experience with our team. Providing prompt, polite, and helpful support is always our goal, and it means a lot to know that this came through during your interaction with us.
Your feedback is greatly appreciated and encourages us to keep delivering the best possible service to our customers. If you ever need assistance again, we’re always here to help!💜
Kristen was extremely helpful & kind in…
Kristen was extremely helpful & kind in her explanation of things. She is a definite asset.
March 3, 2026
Unprompted review
Reply from ReflexMD
Hi Jodie,
Thank you so much for your kind words! We’re thrilled to know that Kristen was able to help and make things clear for you.(Go, Kristen!⭐)
We appreciate you taking the time to share your experience—it means a lot to us! 💜
Patrick was so helpful and wonderful
Patrick was so helpful and wonderful
March 3, 2026
Unprompted review
Reply from ReflexMD
Hi Denise,
Thank you so much for sharing your experience. We’re truly grateful for your kind words and are so glad that Patrick could provide the support and care you needed. (Way to go, Patrick!⭐)
We appreciate you taking the time to share your review and it really brightens our day and reminds us why we do what we do.💜
Great customer service!
March 2, 2026
Unprompted review
Reply from ReflexMD
Hi Debi,
Thank you so much for your wonderful feedback! We’re truly glad to know that you had a great experience with us. Your kind words mean a lot to our team and motivate us to continue providing the best support possible.
We appreciate you taking the time to share your experience, and we’re always here if you need anything.💜
Patrick Varisco was very polite and…
Patrick Varisco was very polite and helpful to me and made patient registration very simple. Thank you very much, Patrick!
March 2, 2026
Unprompted review
Reply from ReflexMD
Hi Bradley,
Thank you so much for your kind words! We’re thrilled to hear that Patrick was able to make your patient registration smooth and easy. It’s always wonderful to know when our team is making a positive impact. (Way to go, Patrick!🌟)
Your support means a lot to us, and we’re grateful you took the time to share your experience!💜
We had some dosage issues
We had some dosage issues, but Tina F was on it, and always reassuring during the process. She is also prompt with help and to answer questions. She gets an A+ in my book!
March 2, 2026
Unprompted review
Reply from ReflexMD
Hi gretchenmike,
Thank you so much for your wonderful 5-star review! 🌟
We’re really glad Tina F was able to support you through the dosage concerns and provide reassurance along the way. Ensuring our customers feel heard, supported, and confident during the process is incredibly important to us. (Way to go, Tina!⭐)
Your kind words and the A+ recognition mean a lot. Thank you again for taking the time to share your experience!💜
Tina 5 stars for customer service!
Tina reached out with Me to help coordinate any issues that I might have while using Reflex MD She has helped me with address changes multiple times as well as other questions regarding my prescription. Her customer service is 5 star
March 2, 2026
Unprompted review
Reply from ReflexMD
Hi Elle,
Thank you so much for your kind words and for taking the time to leave this review! We’re thrilled to hear that Tina was able to assist you with your address changes and prescription questions. Your feedback truly means a lot, and we’ll be sure to pass along your appreciation to her. (Go, Tina!🌟)
It’s our goal to make every interaction smooth and supportive. Thank you for trusting ReflexMD—we’re always here to help!💜
Kristen was super helpful and very…
Kristen was super helpful and very prompt. I appreciate the efficient transaction.
February 27, 2026
Unprompted review
Reply from ReflexMD
Hi Rose,
Thank you so much for sharing your experience! We’re thrilled to know that Kristen was able to assist you promptly and make the process efficient. (Go, Kristen!🌟)
Your kind words truly mean a lot to us and motivate our team to continue providing the best support possible. And we’re so glad to have been able to help, and we look forward to supporting you on your wellness journey! 💜
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