I switched from a GLP1 to the Tirzepatide because I was on a plateau for 3 months. ReflexMd was easy to deal with and the new medication came within a week. My adviser- Wendy Elliot was helpful and c... See more
Company replied
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Review summary
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Based on these reviews
Very timely, shipped fast, great response time. The reason for only 4 stars is the email communication is difficult to follow. Several are sent out and many continue from previous so you have to scrol... See more
Company replied
You reached out to me as I was asking myself how I would source continued semaglutide supply. Very timely! Process to renew was easy. Monica was helpful in deciding whether to utilize the B6 or B12... See more
Company replied
I’ve been on Reflex MD for at least a year and half with great success in my weight loss. I truly appreciate Jerome Flick for all his assistance in making sure my weight loss is a positive journey. He... See more
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Company details
About ReflexMD
Written by the company
Try ReflexMD Today
Contact Us
ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications.
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Real solutions.
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Doctors who care.
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Results you see and feel.
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That’s the ReflexMD promise.
ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
Contact info
2093 Philadelphia Pike, Unit 2388, 19703, Claymont, United States
- tanya@reflexmd.com
- reflexmd.com
GET STARTED NOW
4.5
Excellent
3K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive!
Arnel was great and patient with my issue! I am traveling at the moment and was not immediately reachable. Arnel was responsive and helpful! Thanks!
February 26, 2026
Unprompted review
Reply from ReflexMD
Hi Cinci Customer,
Thank you so much for sharing your experience! We’re delighted to know that Arnel was patient, responsive, and able to help—even while you were on the go. (You deserve all the stars, Arnel!⭐)
Your feedback means a lot to our team, and we’re so happy we could support you during your travels!💜
Natalie
Natalie was extremely helpful. She reached out to get my intake form filled out and answer any questions I might have.
February 26, 2026
Unprompted review
Reply from ReflexMD
Hi Sarah,
Thank you for your kind feedback! We’re so glad to hear that Natalie was able to assist you and make the intake process smooth and easy. (Way to go, Natalie!🌟)
We’re excited to continue supporting you on your wellness journey!💜
Great wellness advisor!
Natalie was responsive and honest. I appreciated her help and keeping me on track. She provided great information via text and phone call.
February 26, 2026
Unprompted review
Reply from ReflexMD
Hi Andrea!
Thank you so much for your thoughtful review! Staying on track can make such a difference, and we’re glad Natalie was able to provide clear and helpful information. (Way to go, Natalie!⭐)
We appreciate you for allowing us to be part of your wellness journey!💜
Reply from ReflexMD
Hi William,
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the response to your request. Providing timely and attentive support is very important to us, so it truly means a lot to know we met your expectations.
We appreciate you taking the time to share your experience and are grateful to have you as part of the ReflexMD community!💜
Kristen was great!
Kristen called me right back and was very helpful answering all my questions. I like being able to talk to someone on the phone. Thank-you Kristen!
February 26, 2026
Unprompted review
Reply from ReflexMD
Hi Susan,
Thank you so much for taking the time to share your experience. It truly means a lot to us. We’re so glad Kristen was able to return your call quickly and provide the support and clarity you needed. (Way to go, Kristen!⭐)
We understand how important it can be to speak with someone directly, especially when you have questions about your care. Having that real conversation can make all the difference, and we’re so happy you felt supported. Thank you again for trusting us to be part of your wellness journey.💜
Patrick was so helpful and patient
Patrick was so helpful and patient! The best!
February 26, 2026
Unprompted review
Reply from ReflexMD
Hi Ashley,
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that Patrick was so helpful and patient — we couldn’t agree more! (Way to go, Patrick!⭐)
Providing supportive, attentive care is what we strive for, and it means a lot to know that your experience reflected that.
Thank you again for taking the time to share your experience. We’re so grateful to have you as part of the ReflexMD community!💜
Wendy Elliott was helpful and…
Wendy Elliott was helpful and informative. She is an exemplary customer service specialist!
February 24, 2026
Unprompted review
Reply from ReflexMD
Hi Kristina!
Thank you so much for your kind words! We’re happy to know that Wendy was able to provide helpful and informative support.(Go, Wendy!🌟)
We’re grateful for your trust in us and are always here to support you on your health journey!💜
Patrick was awesome
Patrick made it so easy to get everything started! Was an easy smooth experience and refer him to all my friends!
February 24, 2026
Unprompted review
Reply from ReflexMD
Hi Katelynn!
We’re so grateful for your kind feedback! It’s wonderful to know that Patrick made getting started easy and smooth.(Way to go, Patrick!🌟)
Your recommendation to friends means the world to us — thank you for spreading the word!
We look forward to continuing to support you on your wellness journey.💜
I was really pleased with the service…
I was really pleased with the service and response I received from Barbie.
February 23, 2026
Unprompted review
Reply from ReflexMD
Hi Mike,
Thank you so much for sharing your experience! We’re thrilled to hear that Barbie provided helpful and timely support (Go, Barbie!🌟)
Your feedback means a lot to us and motivates our team to continue providing the best possible service. We’re always here to support you on your wellness journey!💜
I placed a 6 month subscription and my…
I placed a 6 month subscription and my second three month supply actually arrived a few days earlier than I had expected. Great service and much appreciated.
February 21, 2026
Unprompted review
Reply from ReflexMD
Hi AliKat,
Thank you so much for taking the time to share your experience!
We’re delighted to know that your second three-month supply arrived even earlier than expected — that’s exactly the kind of smooth, reliable service we strive to provide.
We truly appreciate your trust in us and your kind words. If you ever need anything at all, our team is always here to help. Thank you again for being part of our community!💜
Wendy Elliott handled my issues…fantastically
Wendy Elliott handled my issues fantastically!
February 20, 2026
Unprompted review
Reply from ReflexMD
Hi Robert,
Thank you so much for sharing this wonderful feedback! We’re absolutely thrilled to know that Wendy handled your concerns so fantastically. (Way to go, Wendy!🌟)
Thank you again for taking the time to share your experience and for being part of our ReflexMD!💜
Yes you have helped me so much!
Yes you have helped me so much!
I look forward to trying your product !
I was wondering if you have a phone number if I have any questions.
Besides that I have got assistance from your professional team .
February 20, 2026
Unprompted review
Reply from ReflexMD
Hi Judith,
Thank you so much for your kind words! We’re truly happy to hear that our team has been able to support you and that you’re looking forward to trying the product — that means so much to us.
If you ever have any questions, you can absolutely reach us by phone at +1 (888) 871-1330. Our team is always here and happy to help.
We’re grateful to have you with us and appreciate you taking the time to share your experience!💜
Kristen had reached out to me and was…
Kristen had reached out to me and was very helpful. I had recently went to the reflex MD website and my account and I was unable to see how to complete my re-order so her email was a nice surprise. Her service was quick and timely. Much appreciated. Thank you.
February 20, 2026
Unprompted review
Reply from ReflexMD
Hi D LINSY,
Thank you so much for sharing your experience! We’re absolutely delighted to know that Kristen’s outreach came at just the right time and helped make your re-order process smooth and stress-free. It means a lot to know her quick and timely support made a difference for you.(Way to go, Kristen!🌟)
We truly appreciate you taking the time to leave this thoughtful review. Thank you for being part of the ReflexMD community!💜
I had a support need related to billing
I had a support need related to billing, and Wendy Elliott was so friendly and understanding. She took care of it fast and explained everything!
February 20, 2026
Unprompted review
Reply from ReflexMD
Hi Krista,
Thanks so much for your kind words! We’re so glad Wendy could help you quickly and make everything clear. (go, Wendy!🌟)
We really appreciate you taking the time to share your experience!💜
Navaa was incredible to work with and…
Navaa was incredible to work with and it was so easy and efficient!!!
February 19, 2026
Unprompted review
Reply from ReflexMD
Hi Patrick,
Thank you so much for your wonderful review!
We’re absolutely thrilled to hear that you had such a great experience and that Navaa made the process easy and efficient for you.(Way to go, Naava!🌟)
We appreciate you taking the time to share your experience and look forward to continuing to support you whenever you need us!💜
Natalie was attentive & awesome TY
February 17, 2026
Unprompted review
Reply from ReflexMD
Hi Customer,
We’re so happy to know that Natalie made such a positive impact. Being attentive and supportive is exactly what we strive for, and it’s amazing to know she delivered that for you. (Go, Natalie!⭐)
We truly appreciate your feedback and look forward to continuing to support you every step of the way!💜
Super trustworthy I have used this company for over a…
I have used this company for over a year. When I have questions they get back to me in a timely manner and have answered my questions. The customer service (my service manager, Natalie Killoran) is professional, friendly, and super helpful and patient. I rarely refer services, but I do them, because they have earned my trust.
February 16, 2026
Unprompted review
Reply from ReflexMD
Hi Diana,
Thank you so much for sharing your kind words! We’re thrilled to hear that your experience with ReflexMD and Natalie has been positive and trustworthy over the past year. It means a lot to us that you feel supported, and that our team has been helpful, professional, and patient with your questions.
Your trust and recommendation truly brighten our day and inspire us to continue providing the best care and service possible. We’re so grateful to have you as part of the ReflexMD family!💜
Thank you Patrick
Patrick was so helpful. He explained my options and more importantly, the difference between them. I really appreciate his timeliness and professionalism.
February 17, 2026
Unprompted review
Reply from ReflexMD
Hi Customer,
Thank you so much for your kind words! We’re thrilled to hear that Patrick was able to guide you through your options and provide clarity along the way. (Way to go, Patrick!🌟)
Your appreciation means a lot to us and we’re so glad to have been part of your journey and look forward to continuing to support you!💜
Easy, pleasant sign up
Patrick Varisco was knowledgeable & very patient. He answered my questions and walked me through the sign up process. I am more than pleased.
February 17, 2026
Unprompted review
Reply from ReflexMD
Hi Andrea,
Thank you for your wonderful review! We’re so glad your sign-up experience was smooth and enjoyable.
Patrick will truly appreciate your kind words. He takes great pride in making sure every question is answered and that our members feel fully supported from day one. (Go Patrick!🌟)
Welcome aboard — we’re excited to be part of your journey and are always here whenever you need us.💜
Great customer service
Great customer service; quickly resolved my issue. Very friendly.
February 16, 2026
Unprompted review
Reply from ReflexMD
Hi Meli,
We’re so grateful you took the time to share this! Knowing we could resolve your concern quickly and with a friendly touch means a lot to us!🌟
Thanks for letting us be part of your journey!💜
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