I haven't received any money as yet, however, these guys have been very professional, keeping me updated all the way. The form was so easy to complete, a few personal details and they came back to me... See more
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Review summary
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Reviews shaping this summary
Found everything I’ve had for car finance and now waiting to see what comes of it. I don’t remember being told about commissions the dealership would take from my agreements, so very hopeful
Company replied
Heard the advert a few times and didn’t really think it could take only 60 seconds so didn’t bother. Finally did it after hearing it again (thanks Rugby Pod) and wow really did only take 60seconds!! V... See more
I was watching a podcast, Rugby Pod and Jim Hamilton and Andy Goode recommended Refund Club. I clicked the link, entered my details and now wait to receive the big bucks that I'm apparently owned from... See more
Company details
Written by the company
The Refund Club helps people discover whether they may be entitled to financial refunds or compensation quickly, clearly, and with expert support. As a specialist client claims support company, we guide clients through each step of the early claims process, from eligibility checks and information gathering to preparing cases for submission to our trusted legal partner, Sandsford Law Ltd, regulated by the Solicitors Regulation Authority (SRA). We’re committed to clarity, efficiency, and trust. That means transparent communication, a smooth onboarding experience, and regular updates so clients always know exactly what’s happening with their claim. Our goal is simple: to make starting a claim straightforward, supportive, and stress-free from day one.
Contact info
3rd Floor, 45 Albemarle Street, Mayfair, W1S 4JL, London, United Kingdom
- 0203 442 4262
- trustpilot@sandsfordlaw.co.uk
- refundclub.co.uk
Have you had a car finance?
4.6
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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So very easy to use
So very easy to use, simple and very quick turn around in confirming what claims and any money value that may well be claimed for. Fantastic!
July 17, 2026
Used the Refund Club after hearing an…
Used the Refund Club after hearing an advert on a rugby podcast. Quick and hassle free claim process. Now just waiting on the big refund to arrive.
July 16, 2026
Simple easy to use process.
July 16, 2026
Super easy to search if i had any…
Super easy to search if i had any possible cases. Very happy
July 16, 2026
Easy way that previous agreements were…
Easy way that previous agreements were located. I have still to find out how successful the claims will be.
July 13, 2026
Very simple and straight forward process
July 15, 2026
Want a review before doing anything
Want a review before doing anything, literally 1 hour after signing up! Always thought you needed to do something to earn anything. This is no different. Do better
July 15, 2026
Reply from Refund Club
Dear Mr Zaziemski,
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience has left you feeling disappointed.
Our onboarding process is designed to ensure we have the necessary authority to assess and, where appropriate, progress a potential claim on your behalf. During sign-up, we clearly explain that by completing the process you are instructing Sandsford Law to act for you, and we provide our Terms of Business, including full details of our No Win, No Fee arrangement.
We also offer a 14-day cooling-off period, meaning that if you change your mind within 14 days of signing up, you can cancel your instruction without charge. If you no longer wish to proceed with our firm, we would be more than happy to cancel any potential claims in accordance with your instructions. Simply let us know, and we will arrange this for you promptly.
Our cancellation process is straightforward and is fully explained in our Terms of Business, which are provided during the onboarding process.
Following your review, our Operations Manager, Elizabeth, attempted to contact you to discuss your concerns and answer any questions, but unfortunately was unable to reach you.
We would genuinely welcome the opportunity to speak with you, answer any questions you may have, and resolve any misunderstandings.
Please feel free to contact Elizabeth directly on 0203 435 7379 at a time that is convenient for you.
We value all feedback and are committed to continually improving our clients' experience.
Kind regards,
Refund Club
Very easy to use!
Very easy to use!! Did all the hard work for me! Literally took 30 seconds!
July 15, 2026
Process Review
The process was smooth, professional and requested the appropriate documents to show that they are geniune.
Thanks
July 14, 2026
Straight to the point easy navigation…
Straight to the point easy navigation would recommend highly
July 14, 2026
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