RegenBogen.co.uk Reviews 

127
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The light fittings are stylish and modern. The service from Regenbogan was very good and the goods arrived quickly and very well packaged. The only negative is that the glass shades are very delicate... See more

Rated 5 out of 5 stars

Excellent response time and service from Anna. Lights arrived when promised (via Lithuania, Poland, Belgium and two UK depots with DHL). Good quality fittings, instructions a bit vague and "pins" ho... See more

Company replied

Rated 5 out of 5 stars

Hello all, recently bought Modern white LED sqaure flush ceiling light in orange with 6 lighting modes, very good product, best for the value, but orange frame panel came damaged, if it wouldn't be... See more

Rated 5 out of 5 stars

Excellent light with beautiful patterned shades. Has really improved the overall light in our lounge. Delivery and order process was easy and any query before ordering was dealt with efficiently. I o... See more

Company details

  1. Lighting Store

Information provided by various external sources

It all started in Frankfurt on the Main in 2003. The founder of MW-Light Waldemar Friesen wanted the company to produce top-notch light fixtures serving to beautify interiors both of city flats and country houses. His strong belief that light plays t...


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4.1

Great

TrustScore 4 out of 5

127 reviews

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4.1

All reviews

(127)

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Rated 5 out of 5 stars

Excellent service.

Excellent service, fantastic product. Would definitely recommend.

August 19, 2019
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you so much! We are glad to know that you highly recommend our company to other customers.
It is always a great pleasure to help the customers and get such a great feedback.

Kind regards,
Regenbogen team.

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Rated 5 out of 5 stars

The best customer service

I am waiting to receive the lights but I can tell you so far I am very satisfied with working with this company.

August 10, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear Mrs. Moh,

thank you for giving such a great feedback! We are always happy to communicate with our customers and help them by purchase.
For further information and assistance do not hesitate to contact us.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Great company!

Very good company to deal with, very helpful and knowledgeable. We recommend this company to purchase lighting.

July 31, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear David,

we are glad to know that you are satisfied with our service. We are doing our best to help the customers and always happy to read such feedbacks.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Glass lampshades

Ordered 3 glass shades - they have travelled all the way from Lithuania, arrived in perfect condition & on the day given.
Look lovely and exactly as described - for amount paid good quality.

July 31, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear Lynda!

Thank you for your feedback. It is very much appreciated. We are working hard to provide a great service. We will be happy to see you in our shop again.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Highly recommend

Fast shipping, great communication, beautiful lamp. Highly recommend.

July 12, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear Joanne,

thank you for taking the time to write such a positive feedback! We alsways do our best to provide a good service to our clients. We will be happy to welcome you in our shop again.

Kind regards,
Regenbogen team.

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Rated 5 out of 5 stars

Beautiful

Beautiful and good quality

June 1, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear customer,

thank you for taking the time to leave such a positive feedback. We will be happy to see you in our online-shop again.

Regards,
Regenbogen team.

Rated 5 out of 5 stars

Quick delivery and all good.

May 21, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear customer,

thank you for the feedback! It is very much appreciated. Our goal is to provide the customers with a good service.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Order arrived in tact and on time

Order arrived in tact and on time. Will definitely use again

May 11, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear Mr Smallwood,

thank you very much for taking the time to write a feedback about our company.
We will be happy to welcome you in our shop again.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

excellent!!!!!

May 11, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear Svetlana,

thank you for the positive feedback! We appreciate it very high.
We will be happy to see you in our shop again.

Kind regards,
Regenbogen team.

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Rated 4 out of 5 stars

Good product choice beautifully packed…

Good product choice beautifully packed and exactly as advertised. Missed the delivery date despite reminders was only flaw.

May 4, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear customer,

thank you for writing a positive feedback. We are glad to know that you are satisfied with the product quality and design.
We will be happy to welcome you in our shop again.

Kind regards,
Regenbogen team.

Rated 4 out of 5 stars

great service

great service, was exact item i asked for.
parcel arrived on the day specified,
My only quibble would be that I phoned them believing I was
calling a uk number as it shows +44 at the beginning as this is a uk code. I ask the lady where was I calling as she seemed to have a bit of an accent, she told it was Germany. well I was a bit surprised to say the least, when I questioned this she said it was an international number.
tracking my parcel I could see it was
processed in Lithuania
then to Warsaw Poland
then to Hanover Germany
then to Gatwick London
and finally to me.
I had ordered a spare glass shade. it was well wrapped and arrived intact.
I have ordered and had deliveries made in uk which where damaged on arrival so I was really pleased
would I use them again... yes
would I recommend .... yes

April 12, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear customer,

thank you for taking the time to leave a positive feedback! We are happy to know that you recommmend us to other customers.

Please, feel free to contact us for further assistance and help.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Very helpful

Very helpful. Answered queries quickly. Delivered my goods promptly. I would highly recommend this company.

March 23, 2019
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you for 5 stars! We are happy to know that you are satisfied with the purchase.
We will be happy to help you again,

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Very impressed with customer service

I ordered 2 lights to be delivered to Greece. These arrived quickly and were really lovely. Unfortunately we broke 2 of the glass shades so I contacted the company to see if I could buy replacements. They phoned to check just what I needed, said they would check with the warehouse to see if replacements were available and the price. They then emailed the price and a link for me to confirm this was acceptable. Shortly after I replied I got another email with a link to pay and provide shipping address. Unfortunately the form was in German and didn’t have the UK as a delivery option. I then received another call to see if there was a problem so I explained. They sent another link, all in English with a Paypal link and UK address. Each person who called was helpful and spoke fluent English. The replacements arrived today with no problem.

March 19, 2019
Unprompted review
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Reply from RegenBogen.co.uk

Dear customer,

thank you such a detailed feedback!We are glad to hear that. Our customer service does its best to solve the issues of the customers in time.
We will be happy to provide you with our support again.

Kind regards,
Regenbogen team.

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Rated 5 out of 5 stars

The lights are perfect

The lights are perfect. High quality and really easy to install. We were able to track the order each step of the way, so knew exactly when it would arrive. Will use them again, highly recommended.

March 15, 2019
Unprompted review
RegenBogen.co.uk logo

Reply from RegenBogen.co.uk

Dear customer,

thank you for taking the time to write a feeback about your experience with us. We are glad to know that you are satisfied with our service and your purchase.

Kind regards,
Regenbogen team.

Rated 5 out of 5 stars

Purchase with confidence!

Although the light fitting was a nightmare to assemble it looks fantastic, and I have no hesitation in recommending RegenBogen.
The item was really well packaged, with free delivery and tracking.
It was delivered days earlier than quoted so no-one was home; RegenBogen actually contacted me to assist with re-delivery.

March 9, 2019
Unprompted review
Rated 5 out of 5 stars

A very handsome

A very handsome, modern light - a better design by far than we could buy in UK for the price! A very good selection overall.

February 28, 2019
Unprompted review
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