Regery Reviews 240

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Have been using Regery for our domain regsitrar now for a few years and we have alot of different domains with different companies, there customer service is great however what really makes them stabn... See more

Rated 5 out of 5 stars

It offers a lot cheaper price for the ccTLD I own and I transferred multiple domains here. Extending period works nice and seamless. They accept payment via bank, so I'm saving money paying via Wise... See more

Company replied

Rated 5 out of 5 stars

Price top, basic features, no failures yet thats all i need advanced features i manage myself 100/100 for my purpose probably not very beginner friendly, especially their domain search. you... See more

Rated 5 out of 5 stars

Regery is a great registrar and hosting company. I have some domains there and the registration have been smooth. During a case of some unusual TLDs the customer support staff impressed me, as abnorma... See more

Company replied

Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. Internet Service Provider

Written by the company

Domains, site hosting, SSL with affordable prices


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have found the hosting service to be…

I have found the hosting service to be very reliable. My website has been running smoothly without any significant issues. The regular automatic backups provided are very helpful. The pricing for the services provided is reasonable. Overall, I am very pleased with the excellent service at a reasonable price.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

very good

I really enjoyed to work at your platform, thank you for this great experience, will be your customer

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

All's good

I only have two domains, so I don't require many features from the service. All I needs is for it to work properly. Automatic renewals are covered by my account balance, which is convient because I always ensure that I have enough money in my account to cover these expenses.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great, nearly perfect on second revisit

Definitely can recommend them on a second evaluation of my experience.

My only remaining suggestion is to make it clear in the help or contact information that you may need review your browser's cookie settings/scriptblocker settings to be able to use the live chat, as this may not always be clear if you don't know.

For what service and responsiveness accounts, they do deserve an absolute set of thumbs up, as they do have a swift service over chat, comparable to some of the other big players.

Definitely can recommend.

June 18, 2024
Unprompted review
Regery logo

Reply from Regery

Thank you for sharing your feedback with us.

Online chat is available on the website. To access our online chat service, please ensure that you have accepted our cookie policies. Declining these policies disables the online chat feature. To re-enable the chat, navigate to the header menu, select Company->Privacy, and then toggle the Support option.

We appreciate your cooperation!

Rated 1 out of 5 stars

automated buy failed despite domain being available

cannot recommend for automated domain acquisition.

I wanted regery to automatically register a domain for me once it runs out. At first they had some good excuses, but after 2 months they just refunded my payment even tho the domain was available the whole time.
If the domain in question would be more popular, their bad service could have literally caused thousands of dollars in damage.

May 28, 2024
Unprompted review
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Reply from Regery

Dear Customer,
We sincerely appreciate your feedback.

Would like to inform you that the reported issue has been successfully resolved. Our system now monitors domain availability more effectively to ensure smoother operations.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Great customer support and great domain…

Great customer support and great domain registration experience. I'm using their hosting for quite a long time already, more than 4 years in a row and had no significant issues. Recently had a minor question about my ssl certificate, the support was instantly fast and kind, the question resolved in minutes. Would like to wish the company to keep going!

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

Suspicious Ukrainian 'company'

I paid this Ukraine based company online for the purchase of domain names with a new/previously unused credit card. Less than 1 day later, my credit card company inform me that various transactions (for the purchase of goods) were attempted from various IP addresses in the Ukraine. Coincidence?! This company then email me demanding pictures of all my credit cards and paper statements from the said credit cards. They then 'locked' all my domain names and informed me that they would not allow me to move/transfer any of my domain names or renew any services UNLESS I send them the pictures they demanded. I contacted my domain name registrar and informed them of this company's suspicious 'demands' and they were able to help me unlock my domain names and move/transfer all of them away from this company. Buyers please be aware of giving this company any credit card details, the outcome will likely be the same as my bad experience.

June 10, 2024
Unprompted review
Regery logo

Reply from Regery

Thank you for reaching out and for your understanding.

We have noted your concerns regarding the payment verification process. As a measure to ensure the security of all our clients, we initiated a payment verification procedure due to a warning from our payment gateway Stripe about potential fraudulent activity associated with your transactions. This process required us to request card ownership information, such as card photos with hidden personal information or middle numbers, or bank statements.

Unfortunately, without completing this verification process, we were unable to continue processing your payments, and as a result, you were restricted from making future payments. However, please note that you were still able to use Regery services, including but not limited to, NS changes and domain transfers.

We are pleased to inform you that all your .uk domains were successfully transferred out the same day. We understand that you were upset about not being able to continue using Regery as your service provider, and we sincerely regret any inconvenience this may have caused.

From our side, we wish you all the best with your new registrar and hope you find their services satisfactory.

Rated 1 out of 5 stars

Never buy from them all they need iis…

Never buy from them all they need iis your money before buying they tell you that the domain will be activated within maximum 24 hours . now i'm waiting for 3 days .they say the problem is from registry . and when asking for a refund , they say registry we wait the registry .

June 11, 2024
Unprompted review
Regery logo

Reply from Regery

Dear Customer,

We truly appreciate your kind feedback.

To expedite assistance, kindly provide the order number or domain name for us to promptly address your concerns.

Each domain name zone has its own set of registration rules. For certain ccTLD domain zones, the registration process may take a few days, which is standard practice. If a registration attempt is unsuccessful without any policy violations, we promptly issue a refund.

Your experience as our customer is highly important to us. Regrettably, we could not locate the record of your communication with our customer support team. We kindly urge you to reach out to us at your earliest convenience via online chat.

Please be assured that we are here to assist you and address any concerns you may have. Your satisfaction is our top priority.

We will be happy to help.

Rated 5 out of 5 stars

intuitive UI

intuitive UI, quick response when problems arise, less restrictions than at other registrars

April 13, 2024
Unprompted review

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