Regionalbroadband Reviews 

151
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers had a great experience with this company. Customers frequently praise the professional engineers for arriving right on time, explaining every single step of the installation process clearly, and always keeping work areas tidy. Consumers are also extremely happy with the consistently fast internet speeds, friendly staff members, and the overall smooth account setup process. Though some people experienced poor customer service and frustratingly slow response times when trying to contact support to resolve various technical issues. Other reviewers also mentioned unexpected daily charges, feeling strongly that the network did not deliver the high speeds initially promised by sales representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the professionalism, efficiency, and... See more

Service

People report ambiguous experiences with service, reflecting sharply contrasting views among reviewers. On... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more

Rated 5 out of 5 stars

Nik was very professional installer. Explained everything in my house and my father’s house. Such a neat job -tidied up old wires from precious broadband that were so long and tangled. Very patient e... See more

Rated 5 out of 5 stars

Thanks to Lee for a hassle free account set up and Nik for a hassle free installation. Internet working sooo much better now. I would recommend

Rated 5 out of 5 stars

Living in rural Ireland. Internet download speed 2. Contacted Regional Broadband who were very helpful on the phone. Nik the engineer came from Galway and arrived at 10am as agreed, He completed the a... See more



Contact info

3.8

Great

TrustScore 4 out of 5

151 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(151)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed

As a loyal customer for 3 years @ €34.99 per month, I was shocked when I checked my bank details to find that almost double that amount was taken from my account for a 4 month period. When I rang to complain & ask for a refund, I got no satisfaction whatsoever. The tone had completely changed from the very nice person who sold me the package initially to a buzz off attitude. Moral of my story, cancel immediately once your contract expires!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Installation by Nik

Good Installation by Nik, internet speeds very fast compared to old service and Nik explained everything

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Nik.

Nik the engineer was great . Felt totally safe with him around the house . He arrived promptly and quickly installed broadband . He left everything spotless . He has a very nice unintuitive manner Higly recommend Nik and Regional Broadband

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Nik was brilliant

Nik was brilliant, explained everything perfectly and made the job look easy with great results. Would definitely recommend to anyone.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Broadband installed by Nik

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy while carrying out his work. Definitely deserves 5 ☆☆☆☆☆.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars.

Nick is the most helpful, friendly and informative broadband installer I have ever dealt with. Regional broadband is extremely lucky to have him as an employee.

August 19, 2025
Unprompted review

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