Regionalbroadband Reviews 

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.

Nik called out to our house to install the WiFi. He was extremely polite, efficient and professional. Very knowledgeable and even helped us set up the TP link system throughout the house. Couldn't ask for better customer service

Decent fitting time from ordering.

Guy who fitted (Nik) was excellent and sorted out very fast speed for the broadband.

Would of given 5 stars, but a 26 minute wait to speak to someone was a bit crap.

Early Problem with new install quickly resolved once reported. Engineer Nik top class, kept tweaking until major improvements to speed. Nike is the man

Lifesaver

After being let down by another supplier at really short notice, and being a year away from getting fibre, Lee got us connected on time as promised. Service so far has been really good and the broadband speeds are reliable.

Sam County Offaly

5 stars for Nik, lovely to deal with and really clean work. However after sales support was negative and the initial sales team told us we couldn't get fibre broadband when we could, so the experience with the sales was not great!

Their support is non-existent. Good luck contacting their customer service. I am now 5 weeks waiting for a response on a simple query submitted by email, including sending a follow up after 3 weeks. I am currently 15 minutes on the phone waiting for customer service. I really suspect they do not have full time staffing on customer service and queries are managed by Tech Support or Sales when they are not on other call. I will be cancelling my account with them.

Nik the engineer was great . Felt totally safe with him around the house . He arrived promptly and I left him to it . He left everything spotless . He has a very nice unintuitive manner

Worst service ever, manager lieing on phone and email, 3 months and still no service, bad customer service

There's no regulation on pricing of broadband service. Service companies give a low price to get people to sign a contract and then jack the price up as they see fit. It's a massive money making scam for these companies. And sadly there are no exceptions.

Regional broadband installed their service at my house in donegal today 9/6/25. The installation engineer was nik he was excellent, and so professional and explained any and all info I might need, nothing was to much trouble for him. The sales team were also very good and again so professional. The broadband is excellent and working at a very high level and better then any other service I previously had.
John

Excellent service by nik. Issue fixed with no fuss and complete professionalism. Great job.

Nik was extremely helpful and efficient. I couldn't speak more highly of him. He replaced some equipment and assisted setting up our mesh network to achieve the best possible speeds.

Nik was very efficient and did a very neat job. Explained everything to me when he had the installation complete. He was so quiet you wouldn't even know he was here. Lovely guy.

Nik was very helpful! He showed us exactly what we needed to do and ensured we have connection all over the house! He even thought us tricks on how to share the WiFi password to eachother with our phones! A professional and a gentleman, brilliant service!!

We had Nik visit our home this morning to install our Fibre Broadband, he was so friendly, helpful & explained everything in great details. Excellent customer service. Thank you Nik.

Nik, the engineer who came to install the broadband, delivered an excellent service. He arrived well within the time given and went over and above to ensure we were connected that morning, with very little disruption to the house in general.
So far, speeds seem to be holding well!

Excellent customer service from Royce. Knowledgeable and professional - highly recommend

His on-going consultations. Advice. Not giving up until he could find ultimate speed attainable. Cleaned up with vacum after drilling. Skilled. Competent. Conscientious.

Had Broadband installed by Nik. Very well done. Good service, professional, explained everything I need to know. Would recommend.