First class service throughout the process. Rehome looked after every aspect and our kitchen was assessed, listed and sold without any effort by us. It’s brilliant that our good quality ‘old’ kitchen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our kitchen sold within days. Very professionally dealt with through the whole process; Rehome very good at communicating. The dismantling of old kitchen went extremely smoothly; a great team. Left ou... See more
Company replied
We purchased a kitchen which was delivered today. i have to commend the four people who carried out the work, they were careful, professional and nothing was too much for them. Our congratulations go... See more
Company replied
Excellent from start to finish, ended up buying more of them and the showroom after going to view the kitchen. Everything looks pretty good when delivered, normal markings from taking apart but nithi... See more
Company replied
Company details
- Kitchen Supply Store
- Bathroom Supply Store
- Furniture Store
- Home Improvement Store
- Kitchen Furniture Store
- Kitchen Remodeler
About Rehome Outlet (as seen on Dragons' Den)
Written by the company
The Kitchen, Bedroom, Bathroom outlet
Buy a KitchenThe UKs Leading Marketplace for Buying and Selling Used and Ex-display Kitchens
Rehome is a UK-wide managed marketplace specialising in pre-owned and ex-display kitchens, helping homeowners, showrooms and buyers sell, buy and reuse high-quality kitchens.
Unlike a traditional classified advertising site, Rehome can manage the kitchen selling process from start to finish – including valuation and inspection, in-person survey, professional measurements and photography, marketing to buyers, buyer management and specialist kitchen dismantling, collection and delivery.
For buyers, Rehome offers access to an ever-changing selection of quality pre-owned and ex-display kitchens, including kitchens from many leading and premium brands, often available for considerably less than their original retail price.
Our aim is to make buying a pre-owned kitchen feel straightforward and reassuring, with detailed information, photography and measurements helping customers make an informed decision before purchasing.
For sellers, Rehome provides a managed alternative to disposing of a perfectly good kitchen during a renovation. We help present and market the kitchen, find a buyer and coordinate the specialist dismantling and removal process.
Rehome's specialist kitchen dismantling teams are experienced in carefully removing, handling and transporting complete kitchens so that they can be successfully reused in another home.
At the heart of Rehome is a simple belief: beautifully made kitchens should be used for as long as possible. By making kitchen reuse easier, we help customers achieve exceptional value while reducing the unnecessary waste associated with renovation.
Thousands of buyers and sellers have trusted Rehome to help their kitchens find a new home, and we're incredibly proud of the customer experiences shared here on Trustpilot.
Visit RehomeContact info
United Kingdom
- 0151 541 9420
- Info@rehome.co.uk
- rehome.co.uk
Luxury Kitchens Up to 80% off RRP
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Helen, thank you for taking the time to leave this review. It really is appreciated by everyone at Rehome. Warm regards Helen Lord, Rehome Founder
Purchased Kitchen
Excellent service provided, delivery was provided by Rehome and was professional and completed in timely manner. Very happy with the kitchen we purchased and the price we paid!
March 21, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Gill, love your review...! This type of reaction from a purchaser really makes us smile. Kitchens within budget is what we are good at, but it's always a buzz a customer loves us for it!! Thank again and do remember to send us some images when the kitchen is installed. Warm regards Helen Lord, Rehome Founder
Excellent professional service from…
Excellent professional service from beginning to end. Great communication from each of the teams that handled the different stages of the process. The photographer that Rehome engaged was very thorough and presented the kitchen well. The price offered seemed very fair to both seller and buyer, so much so that it sold quickly that, even after the commission and the cost of removal, I received a reasonable sum - and I have the benefit of knowing it has gone to a good home and been re-used. It was definitely worth paying to have an expert team remove the kitchen (many other similar companies rely on the buyer to organise the removal which I was uncomfortable with) - 5 men for three hours and it was gone and on its way to the buyer, with no damage to the units and absolutely minimal damage in the room.
Would highly recommend.
March 19, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Julia, thank you for your generosity with this review - we appreciate these take time. All our team members are high trained and experienced, so they can make it look effortless and easy. What is vital is right from the beginning of sale we take the time to understand the kitchen you are selling, right through to how we will dismantle it with minimum disruption - Our teams are great at this, so your extensive review of the whole process is much appreciated. Thank you so much!
Pretty expensive for what you actually…
Pretty expensive for what you actually get and can use. Worktop not granite as advertised and dishwasher was broken, many units damaged by previous install and no spares available from wren. 14 day period to check is not realistic. Just be very aware of what you actually getting.
December 19, 2024
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Jim, apologies for the delay in our response. I have taken some time to review your comments against our survey/listing. I have not been able to see evidence of damage that matches your comments. I have reviewed all dismantle images. We also cannot find a customer service record from you regarding your concerns. We are sorry the purchase didn't meet your expectations. If you wish to discuss further, please email us at info@rehome.co.uk. Warm regards Helen Lord, Rehome Founder
Plesant experience
Easy to deal with and kept me fully informed through the whole process
February 28, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi John, thank you for the review, much appreciated. Warm regards Helen Lord, Rehome Founder
Kitchen sold without a hitch
We sold our old fitted kitchen through Rehome in December 2024. They made it really straight forward and simple and the collection process was dealt with extremely efficiently.
Very pleased with the price we achieved too.
December 6, 2024
Reply from Rehome Outlet (as seen on Dragons' Den)
Lovely! thank you Nick. Selling your pre-loved kitchen before installing a new one just makes sense doesn't it! A little bit of cash towards the renovation and a dismantle/removal service all in one.... You've even reduced your carbon footprint too! A win win for everyone. Thanks again for the review, its much appreciated. Warm regards Helen Lord, Rehome Founder
What an extraordinary find
What an extraordinary find ! This company truly values its customers, we have been so lucky to have Siobhan to be our liaison during the purchase and delivery of our kitchen, she has been superb in her professionalism with regard to keeping us updated, making sure all our questions and concerns were addressed, she and the whole team have been amazing, Thank you, you all are more than worthy of your five shiny stars
March 12, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Gosh!!! What a lovely review Gaynor...but you are right! We really do value our customers... Siobhan excels at her job, and genuinely cares. Our teams have been with us for many years and to be honest, its a 'feel good' business too - we are changing the way people buy and sell kitchens. Lots of happy customers saving money and making a contribution to sustainability is a real positive! Makes us smile every day. Enjoy your kitchen, and remember to send us some images when its completed.. we love to receive these. Warm regards Helen Lord, Rehome Founder
Kitchen Project
Buying process was on the whole easy to follow.
Found team very helpful, Andrew and Siobhan in particular.
March 13, 2025
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Mrs Ives, thank you for taking the time to leave this review for us and for shouting out Andrew and Siobhan. It means a lot and is very kind of you to mention them personally. Warm regards Helen Lord, Rehome Founder
Great service
Great service. The whole process was very professional with great communication at each stage. Would definitely recommend Rehome.
February 24, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Sarah, thank you for taking the time to leave a review for us. Much appreciated. Warm regards Helen Lord, Rehome Founder
ReHome kitchen purchase. Went well.
The experience of purchasing a secondhand kitchen went smoothly, the staff in the office were attentive, friendly, knowledgeable and tried their best to find the answers to my questions. The ‘removal’ men were friendly, professional and helpful on delivering the kitchen and kept in touch to let us know when to expect their arrival. Would buy another kitchen from ReHome, can’t give a better recommendation than that!
March 6, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Sorry, I don't have your name on the review, but thank you so much for taking the time to leave this for us... When we began the business we understood that customers need help to buy a pre-owned kitchen which other maketplaces couldn't provide: professional measurements, inspection for damage, professional dismantle and delivery. All really important! I am genuinely delighted you are a convert! Warm regards Helen Lord, Rehome Founder
A great customer experience
Great communication really helped with purchasing and collection our new kitchen. A great customer experience.
February 20, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Andy, it was a pleasure to work with you. Thank you for taking the time to leave your review, it's much appreciated. Warm regards Helen Lord, Rehome Founder
Fantastically efficient and lovely people. Thank you all.From the very outset we received…
From the very outset we received fantastic service from everyone involved with the sale of our kitchen - without exception everyone was efficient polite and happy to help.
We would highly recommend Rehome.
March 7, 2025
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Peter, how lovely of you to leave such a glowing review. I can hear your delight in your choice of words, which makes it extra special to read. Our staff have been with us for many years, and it's feedback like this that make our job so enjoyable... thank you again. Warm regards Helen Lord, Rehome Founder
Fantastic customer service and support
Fantastic customer service and support. Thanks
February 28, 2025
Unprompted review
I sold my kitchen with Rehome and the…
I sold my kitchen with Rehome and the process was so smooth and stress-free. I would not hesitate to recommend this company and would definitely use them again if I ever needed to.
Every single person involved in the sale from initial contact, from every department throughout the journey of selling, was extremely helpful, efficient and friendly.
A big thank you to Becky, Adam and Siobhan for their help and for making this whole process so seamless.
February 17, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
This is a lovely and thoughtful review Raha. Thank you for mentioning team members by name. It means a lot to them to see their name in lights! We are genuinely delighted you are so happy with our service, but equally you should feel proud too as you have made and ethical choice as well as ensuring your kitchen goes to a good home to be enjoyed and loved by another family... Its all so positive! Thank you again. Warm regards Helen Lord, Rehome Founder
Great Service & Price
From the very first line of communication to the delivery of the kitchen, I couldn't be happier with Rehome. Superb service from start to finish.
Highly recommended
March 7, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi there, thank you for taking the time to leave your review. We know that extra time and effort goes into doing this, so its much appreciated. Warm regards Helen Lord, Rehome Founder
Rehome Another fabulous kitchen
My second kitchen from Rehome / UKE huge thanks to everyone for making this all happen so smoothly.
Another fabulous kitchen all handled so efficiently by the team at Rehome and their awesome delivery guys.
March 3, 2025
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Sheila, and welcome back! Delighted you have had a second positive experience... thank you for your review too. Warm regards Helen Lord, Rehome Founder
Recommended Company
Clear pictures, information and liaison with Rehome and the seller. Easily contactable and efficient in dealing with requests, time lines etc. Rehouse dismantlers were extremely professional and the fact its included in the price of the kitchen makes it easier to assess total costs. Very satisfied customer.
February 1, 2025
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Stephanie, this is a great review, so thank you! We realised early on in our journey that pre-owned kitchen buyers needed more support than other marketplaces offered. Verifying the kitchens prior to sell, inspecting, measuring etc are vital to ensure you receive a kitchen that meets expectations. Dismantle is one of the most crutical elements of the process - a beautiful kitchen can get damaged in the wrong hands. Thank you for taking the time to leave your review, its is much appreciated. Warm regards Helen Lord, Rehome Founder
Brilliant service
Brilliant service
Staff very friendly if I needed any questions to be be answered
I have recommended the service to my family and friends.
February 19, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Briliant! Thank you for this Angela, and thank you for taking the time to leave your review. Much appreciated. Warm regards Helen Lord, Rehome Founder
I found the experience in purchasing…
I found the experience in purchasing was good although I wasn’t really impressed with the cleanliness of the kitchen when it arrived, as we bought a used kitchen. The dismantling team that the sellers used and Rehome use had broken quite a large chunk off of the corner of the granite work surface.
Overall given the positive and negatives it was an ok experience.
January 31, 2025
Reply from Rehome Outlet (as seen on Dragons' Den)
Hi Amanda, thank you for leaving this honest and measured review. A couple of things I should mention - Firstly re the cleanliness of the kitchen. All our sellers agree to ensure the kitchen is as clean as possible when we arrive to dismantle. It is rare for this not to happen. Please do accept our sincere apologies for this. I have also reviewed your dismantle report, which I am happy to share with you. The break you mention is in the corner of a window recess. The dismantlers reported that there was heavier than normal mastic in this location, which was really difficult to remove. This has caused the granite to crack in the corner across a natural weakness. Unfortunately this can happen, which is why we have this stated in our listings. We are, however, confident if you are planning to use this piece without retemplating, a professional should be able to provide a fix you will be happy with. If you would like to discuss further, do give me a call on 0151 541 9420. Overall though, it seems the benefits have outweighed these issues, so I am pleased you are still ok about your experience with us. Here if you want to discuss. Warm regards Helen Lord, Rehome co-founder
I highly recommended Rehome
I highly recommended Rehome. From start to finish the process has been well managed and it took away the stress of trying to sell our kitchen privately.
January 30, 2025
Unprompted review
Reply from Rehome Outlet (as seen on Dragons' Den)
Thank you for taking the time to leave a review for us George, its much appreciated! We are delighted selling your pre-loved kitchen was easy and stress free. Warm regards Helen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.