Reinforced Beds Reviews 

819
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 355 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how pleased they are with the robust construction and exceptional quality of the bed frames and mattresses. Many people note that the items are well-made and sturdy, providing a truly comfortable and reliable sleeping experience. Furthermore, consumers genuinely appreciate the prompt delivery services and professional assistance received throughout the entire purchasing journey. However, some reviewers were not happy with delivery coordination, noting specific instances of missing parts or delayed arrivals. A few individuals also mentioned encountering minor issues with assembly instructions or facing occasional communication gaps during the process.

What people talk about most

Product

Users describe positive interactions with product, highlighting that bed frames are exceptionally sturdy,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the bed frames and mattresses feature a... See more

Delivery service

Consumers find delivery_service to be positive, highlighting smooth and fast shipping experiences. Reviewers... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both positive and... See more

Service

Clients share positive opinions on service, highlighting excellent support and fast delivery. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered at 11am on a weekday. The delivery was smooth. They send an email the night before where you can specify your delivery point on What3words which I presume massively helps the delivery te... See more

Company replied

Rated 5 out of 5 stars

Ordered on Thursday delivered on Tuesday as requested. Arrived very well packed. Instructions were easily followed a couple of bits were a bit fiddley but easily done with a bit of patience. Very stur... See more

Company replied

Rated 5 out of 5 stars

The only negative I can give is the delivery, although worked out fine, was unclear what was happening and when. The Langham HD quad bunk is absolutely incredible. Easy build and absolutely so... See more

Company replied

Rated 5 out of 5 stars

Recently brought the suffolk small double bunk beds, absolutely great beds, solid wood, great price. Ordered late 23rd November 2025 received within the time stated, just 5 days before Christmas... See more

Company replied



Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Furniture Wholesaler
  5. Mattress Store

About Reinforced Beds

Written by the company

Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.

Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.

Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.

As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.

Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.

Why Reinforced Beds?

Written by the company

Strength You Can Sleep On
Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
Express Delivery
We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
Assembly Services
We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
Competitive Pricing
While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!

Unique Heavy Duty Guarantee

Up to 10 Years

Up to 10 Years

At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.

Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.

Contact info

Tired of broken beds?

Invest in longevity, visit Reinforced Beds for THE sleep solution!

4.4

Excellent

TrustScore 4.5 out of 5

819 reviews

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4.4

All reviews

(819)

337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Excellent quality bed. Fab customer service. I had a hole that had not completely been drilled through during production (these things happen) but they told me how to pop it out and if it didn’t work then they would send a replacement part straight away but it worked. Can’t fault the company. Very sturdy strong triple sleeper.

July 17, 2026
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Reply from Reinforced Beds

Thank you for your fantastic review! We're thrilled to hear you are pleased with the quality of your triple sleeper and our customer service. We appreciate your understanding regarding the minor production issue, and we're glad our suggested fix worked quickly. Thank you for choosing us!

Rated 5 out of 5 stars

Perfect

Kept upto date on delivery.
Quicker than i thought too.good delivery options, 10/10 on my new bed. Its amazing!

July 17, 2026
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Reply from Reinforced Beds

Thank you for your wonderful review! We're delighted to hear you were kept updated throughout the delivery process and that your bed arrived sooner than expected. It's fantastic to know you're so happy with your new bed and the delivery experience. Thank you for choosing us!

Rated 4 out of 5 stars

Great Price for a nice and sturdy bed

Great Price for a nice and sturdy bed. Seems well made and was quick at assembling together however one small problem was the headframe was very bent at the bottom and had to be hammerd to get back into position in order to assemble it, not a huge problem but probably could do with more packaging to avoid this.

July 17, 2026
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Reply from Reinforced Beds

Thank you for your feedback! We're pleased to hear you're happy with the value, sturdiness, and ease of assembly. We're sorry the headboard arrived bent and appreciate you bringing it to our attention. Your comments about the packaging are valuable. We hope you enjoy your new bed for many years to come

Rated 5 out of 5 stars

Ordered Friday

Ordered Friday, delivered Saturday, all hasstle free.
Now they say its firm and yes.........its super firm I love it, just hope it dont sag after a while , but so far super happy

July 17, 2026
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Reply from Reinforced Beds

Thank you for your fantastic review! We're delighted to hear your mattress arrived quickly and that you're loving the super firm feel. We use high-quality materials to help provide lasting support, and we hope it continues to give you a great night's sleep for years to come. Thank you for choosing us!

Rated 1 out of 5 stars

Truly dreadful experience

Truly dreadful experience. If there was a lower rating than 1 star I would have given it. 3 failed attempts to deliver a simple bed. Each time, the courier kept saying they were not the right crew to do the assembly. Complete chaos, and to be fair to reinforced beds, their customer service was prompt but their delivery and assemble service is truly terrible and lets them down. They need to take ownership of the end to end process. I was able to get an alternative company to supply the bed, deliver and assemble and it was seamless. I’ll never be using reinforced beds again.

July 15, 2026
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Reply from Reinforced Beds

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and sincerely apologise for the frustration caused by the repeated failed delivery attempts.

While we're pleased that our customer service team was able to assist you promptly, we completely understand that this does not make up for the issues you encountered with the delivery and assembly service. We work closely with our third-party delivery partners, and your comments regarding taking greater ownership of the end-to-end process are noted.

We appreciate your feedback as it helps us identify where improvements are needed.

Rated 2 out of 5 stars

Only 2 boxes of 3 were delivered…

Only 2 boxes of 3 were delivered initially, 3rd box arrived after I complained. I don’t know if this was the fault of Reinforced Beds or the delivery company? The bed itself was quite finicky to put together especially attaching the feet to the headboard and footboard, if I hadn’t have had my own Allen keys I don’t think I would have managed it. The instructions themselves was one side of an A4 sheet and not very clear. The splicing of the wood is very obvious in most places. It concerns me that there is no mid support of the bed, I guess time will tell. The slats were very roughly finished and I managed to get a splinter at one point. I would not like to put one of these beds together again. The only reason I didn’t send this bed back was because of the hassle that would have caused when I was part way putting it together. Come back IKEA all is forgiven.

July 7, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave your detailed feedback. We're very sorry to hear that your experience didn't meet your expectations.

We sincerely apologise for the incomplete initial delivery and the inconvenience of having to wait for the final box to arrive. While our delivery partners handle the transportation, we understand that this reflects on us and appreciate how frustrating it must have been.

We're also sorry to hear that you found the assembly process difficult and that the instructions were unclear. Your comments regarding the fixings, wood finish, slats, and overall build experience have been noted.

Regarding the centre support, our beds are designed and tested to provide the required strength and support, but we understand your concerns and appreciate you highlighting them.

We value all customer feedback as it helps us improve both our products and services. If there is anything further we can do to assist, please don't hesitate to contact our customer service team directly. Thank you again for sharing your experience.

Rated 4 out of 5 stars

Bed great, packaging not

Over all we are happy with our new bunk bed. Unfortunately though the bed came in boxes that had a black tar on them and we didn't notice this until we went to move the boxes. It was too late our brand new carpet only fitted the day before had tar stuff over it. And after tons of cleaning and scrapping, I now have a marks on the carpet. And its not where the bed goes so its on show . So the joy of getting this bed was let down but this incident. 😑

July 15, 2026
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Reply from Reinforced Beds

Thank you for your review. We're delighted to hear you're happy with the bunk bed, but we're very sorry about the residue on the packaging and the damage it caused to your new carpet.

We completely understand how frustrating this must have been and sincerely apologise. Please contact our customer service team if there are any outstanding issues we can assist with. Thank you for your review.

Rated 3 out of 5 stars

It took a week to replace wrong part

It took a week to replace wrong part

July 13, 2026
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Reply from Reinforced Beds

Thank you for your review. We're sorry to hear that the replacement part took a week to arrive and apologise for the delay and inconvenience this caused.

We appreciate your patience while we resolved the issue and will use your feedback to help improve our service. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery
Easy to put together
Good Quality

July 13, 2026
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Reply from Reinforced Beds

Thank you for your great review! We're so pleased to hear your bed arrived quickly, was easy to assemble, and that you're happy with the quality. We really appreciate your feedback and hope you enjoy your new bed for years to come!

Rated 5 out of 5 stars

Good sturdy well made beds.

Good sturdy well made beds.
Quick delivery too.

July 13, 2026
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Reply from Reinforced Beds

Thank you for your wonderful review! We're delighted to hear you're pleased with the quality and sturdiness of your bed, and that your delivery arrived quickly. We really appreciate your feedback.

Rated 5 out of 5 stars
Reinforced Beds logo

Reply from Reinforced Beds

Thank you for your wonderful review! We're delighted to hear you're pleased with the quality of your bed and our fast delivery service. We really appreciate your feedback and hope you enjoy your new bed for many years to come!

Rated 5 out of 5 stars

Great mattress truly extra firm

Great mattress truly extra firm and good quality materials.
Easy to order.
Booking delivery on-line with your chosen transporter was complicated, too many questions and tedious use of Up-Selling unwanted "extras".
Final delivery was very good, on time and no problems.

July 15, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave such a detailed review. We're delighted to hear you're pleased with the quality of your extra firm mattress and that you found the ordering process straightforward. It's also great to know your delivery arrived on time and went smoothly.

We appreciate your honest feedback about the delivery booking process and the upselling of additional services. Thank you again for your valuable feedback, and we hope you enjoy your new mattress for many years to come!

Rated 5 out of 5 stars

Pleasure to deal with fast delivery and…

Pleasure to deal with fast delivery and quality bed.

July 9, 2026
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Reply from Reinforced Beds

Thank you for your lovely review! We're delighted to hear you found us a pleasure to deal with and that you were happy with both the fast delivery and the quality of your bed. We really appreciate your feedback!

Rated 5 out of 5 stars

GREAT BED FRAME

GREAT BED FRAME. BUILT TO LAST. DURABLE. GREAT VALUE FOR MONEY

July 9, 2026
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Reply from Reinforced Beds

Thank you for your fantastic review! We're delighted to hear you're so pleased with your bed frame and that you found it to be durable, well-built, and great value for money. Your feedback means a lot to us, and we hope you enjoy your new bed for many years to come.

Rated 2 out of 5 stars

Quality of bed

Quality of bed

June 19, 2026
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Reply from Reinforced Beds

Thank you for taking the time to share your feedback. We're sorry to hear that the quality of the bed didn't meet your expectations. This isn't the experience we want for our customers, and we'd really appreciate the opportunity to understand your concerns and make things right. Please get in touch with our customer service team so we can look into the issue and work towards a suitable resolution.

Rated 5 out of 5 stars

Superb quality of the bed

Superb quality of the bed! Very strong, built to last.

Delivery service was excellent!

July 7, 2026
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Reply from Reinforced Beds

Thank you for your fantastic review! We're so pleased to hear you're impressed with the quality of your bed and that it's exactly what you were looking for. It's also great to know our delivery service met your expectations. We really appreciate your feedback and hope you enjoy your new bed for many years to come!

Rated 5 out of 5 stars

Brilliant service

Brilliant service

July 7, 2026
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Reply from Reinforced Beds

We're delighted to hear you had a brilliant experience with our service. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it.

Rated 2 out of 5 stars

The delivery / collection service was a…JOKE

The delivery / collection service was a complete joke. Two operatives tuned up (initial delivery) who were useless. moaned about having to take away the bed, didnt help take the old bed downstairs I had to do myself with my son. The bed then sat on my driveway for over 2 days before two decent lads returned to collect it.

July 6, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave your feedback.

We are very sorry to hear about your experience with the delivery and collection service, and we sincerely apologise for the inconvenience and frustration this caused.

We use a third-party delivery partner, so this is certainly not the level of service we expect our customers to receive. If you haven't already done so, please contact our customer service team directly with your order details. We'd like to investigate this with the courier to understand what happened and help ensure the appropriate feedback is passed on.

We appreciate you bringing this to our attention and hope to have the opportunity to address your concerns.

Rated 5 out of 5 stars

Sandringham Bed

I wanted a simple but solid wooden bed in dark wood. After much trawling the internet I found Reinforced Beds and just what I was looking for. The Sandringham, although on the expensive side but well worth the cost and will last and not fall to pieces. I would certainly recommend Reinforced Beds.

June 3, 2026
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Reply from Reinforced Beds

Thank you for your fantastic review! We're so pleased you found exactly what you were looking for with the Sandringham bed. It's wonderful to hear that you appreciate the quality and durability, and that you feel it's worth the investment. Thank you for recommending Reinforced Beds!

Rated 5 out of 5 stars

High Quality Solid Bed and Mattress

Brick Mattress is hard as a rock - exactly what we wanted. Block Bed very solid too (it will last us a lifetime). Delivery experience was excellent. I would order again from Reinforced Beds, but at our age we probably won't have to.

July 2, 2026
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Reply from Reinforced Beds

Thank you so much for your fantastic review! We're delighted to hear that you're so pleased with both your Brick Mattress and Block Bed. It's great to know the firmness was exactly what you were looking for and that the bed feels built to last.

Thank you again for choosing Reinforced Beds and for taking the time to share your experience.

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