Another super purchase. I longingly looked at the white, collarless denim jacket and eventually decided to buy it. Perfect fit, workmanship amazing as per normal. Very pleased. Here’s the negat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m really pleased with my Reiss purchase. I ordered two dresses and both were lovely — great quality, stylish and exactly what I was hoping for. The delivery was quick and convenient, arriving at m... See more
The blue crochet men's top is lovely to touch & light on feel when wearing. Hangs just on me anyway. Nice & easy ordering process, then collection from Reiss Leadenhall Market London EC3. Great staff... See more
I have been shopping with Reiss for years both online and instore in Glasgow. The service is always as promised and first class and Jack (an institution) instore is a superb employee who is always f... See more
4.4
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never knew you could collect Reiss…
I never knew you could collect Reiss orders from Next and charge to your account. Brilliant!
July 1, 2026
Hoodie
I ordered a lovely stone coloured hoodie, which was delivered quickly. The hoodie is of excellent quality and looks great on. Very pleased with my purchase.
July 1, 2026
Great quality
Bought a beautiful dress in the Reiss sale. Delighted with the quality and how quickly it arrived.
July 1, 2026
Good fit and good quality
July 1, 2026
Sent through to my Address promptly
Sent through to my Address promptly
And very pleased with the trousers I ordered.. Brilliant…
June 14, 2026
Solid 💯!
Solid 100,
Delivery 10
Packaging 10
Quality 10
Compliments 10
Ease of order 10
True to size 10
Pricey 10
Worth it 10
Buy again 10
Colour 10!!!!
May 9, 2026
Nice Quality and good looking clothes
February 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hi Reiss
Hi Reiss
We returned the garment 12th June as it was tarnished at first wash and have not received a credit as of the 1st July or notification of a credit?
As we purchased another item in good faith your customer service is disgraceful
April 22, 2026
Reply from Reiss
Good Afternoon,
We sincerely apologise that you have not received the refund for your returned item.
We understand how disappointing this must have been. We will reach out to resolve this for you.
The Reiss Team
From ordering until super quick…
From ordering until super quick delivery I was kept up to date on status of my order. When I say quick delivery it was with me in less than 24hours from ordering.
June 23, 2026
My son was delighted with the shirt I…
My son was delighted with the shirt I gifted to him for his birthday. Fast, efficient delivery. Well packaged.
June 30, 2026
Photo of delivery into my post box on…
Photo of delivery into my post box on checking delivery through tracking as not received
Buy no parcel was ever retrieved,
So either delivery driver took it after photo taken or it was taken from postbox.
Due to my location I dont suspect the later.
Please re deliver urgently.
June 19, 2026
Reply from Reiss
Hi Steve,
Thank you for taking the time to share your feedback. We're sorry to hear your parcel hasn't been received despite the delivery confirmation. We appreciate how disappointing this must be.
We'll reach out to you directly to investigate this further and help resolve the situation.
The Reiss Team.
Order not received item still warehouse…
Order not received item still warehouse no contact from reiss / Ever still waiting for my parcel shocking service!!
June 28, 2026
Reply from Reiss
Hi Tracey,
Thank you for your feedback. We're sorry to hear that your order has not yet arrived and that you haven't received an update. We understand your frustration.
We'll reach out to you directly to investigate this further and help resolve the situation.
The Reiss Team.
Great linen trousers
These are great linen trousers. Good quality and a very flattering fit. Not the cheapest but I think they’ll be a go to for any occasion. Bought in the off white and khaki.
May 21, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.