Relay Direct Reviews 229

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant and informative. People frequently highlight the excellent customer service, noting that representatives are knowledgeable about products and services, and take the time to explain everything clearly without being pushy. Consumers are also very satisfied with the overall service and user experience, finding it efficient and easy to understand. Many express excitement about using the service and appreciate the quality of the products offered.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise employees like... See more

Service

People report positive experiences with the service. Customers consistently praise the friendly,... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers frequently highlight... See more

Product

Consumers find the products to be positive, often highlighting the knowledge of staff in explaining them.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Selam was absolutely lovely! She was really helpful and knowledgeable about all your products and was very friendly and bubbly. Made us feel confident to place an order and excited for our delivery... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

Selam I very happy today that u have…

Selam I very happy today that u have gave us good information about the organic food that u guys are delivering to all people in London. I quite happy about that u guys don't charge for any delivery 🚚.thank u for that once again I am quite happy that you guys are organic farming people great full for that God bless ull for hard work..

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Selam

Selam was very kind, approachable and knowledgeable about the company. The experience was very positive, insightful and helpful. We really enjoyed conversing with her and knowing more about the company.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Ana

Greeted by Ana, she’s a lovely person with amazing customer service skills. Explained everything really clearly to me. I was convinced to use this service because of her. Thank you so much

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Gideon was amazing

Gideon was amazing, so kind and explained everything to make it so understandable. What a lovely mannerism and great customer service!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I normally never sign up for things at…

I normally never sign up for things at the door, especially not when I already had over 10 litres of milk sitting in my fridge! 😅 But Selam completely won me over.

She was so friendly, genuine, and effortlessly charming that I found myself signing up without hesitation. There was no pressure, just a lovely conversation and a real sense that she cared about what she was offering.

It’s rare to come across someone who represents a service so well. Selam is an absolute asset—professional, warm, and incredibly persuasive in the nicest possible way.
Thank you Selam!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Selam was lovely

Selam was lovely, very friendly and very polite. I had very good discount. Im one very happy customer.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Selam was absolutely lovely

Selam was absolutely lovely!
She was really helpful and knowledgeable about all your products and was very friendly and bubbly. Made us feel confident to place an order and excited for our delivery!
Thank you.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Milk & More

Milk & More - Selam
Blimin lovely - thank you so much for stopping by. You were super friendly and covered everything!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Selam was very great

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fact. I don't like being approached at my front door and being sold to. Buy at the door is usually something I'd refuse on principle, but Selam really knew her stuff and I didn't feel like I was being sold to at all.

April 15, 2026
Unprompted review

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