Relay Direct Reviews 

239
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, approachable, knowledgeable, and professional during doorstep interactions, creating a truly heartwarming experience. Many reviewers emphasize that representatives take the time to answer all questions thoroughly without ever coming across as pushy or overwhelming. People also highlight the clear and detailed explanations provided regarding the diverse range of fresh farm products, which makes choosing local items very easy. Consumers thoroughly appreciate the dependable and convenient home delivery service for essential groceries that perfectly supports their daily lifestyle needs. Overall, individuals look forward to receiving their fresh milk and juices consistently while supporting local farmers through traditional service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing representatives as polite,... See more

Service

People report positive experiences with service, frequently praising representatives for being friendly,... See more

User experience

Consumers find user experience to be highly satisfying, consistently praising the informative and detailed... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting certain staff members for being... See more

Product

Customers had positive experiences with product, expressing deep satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Joseph is a well polite young man .Joseph must be a great asset to your company. Joseph showed me how to use your website and showed me all the different products you sell.He had patience and time to... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(239)

239 reviews in the last 12 months

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Rated 5 out of 5 stars

Such a lovely lady Salem explained…

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions.
Very impressed with the whole set up, very nice to have milk etc delivered to our door and save money.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Anjali

Anjali, selam and Damini were very kind and approachable. They explained everything in detail and were very good at promoting.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Selam and nabiha from Milk & more…

Selam and nabiha from Milk & more convinced me to sign up! Looking forward to receiving my first delivery next week. Hoping the fruit & veg box encourages some healthy eating! Let’s see how it goes………

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I met the delivery man today when he…

I met the delivery man today when he came by to introduce their service, and I was really impressed. His nane was Rex he was very friendly, positive .He took the time to explain everything in detail about the milk, eggs, and other farm products they offer for home delivery, which I really appreciated. It was such a pleasant interaction overall – he came across as a genuinely kind and professional person. Based on this experience, I already placed an order and received a discount too. I do recommend hassle free door delivery first thing in the morning ...

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Selam!

Never heard of Milk & More before, but I’m so glad Selam came to introduce it to us! She was incredibly friendly and approachable, and explained everything clearly and in great detail. It made the whole experience really easy to understand. Thank you so much, Selam! 😊

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

Customer service advisor Selam is top notch and products affordable. I believe the delivery service will make life much more easier. Thank you Milk&More!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Salam from Milk & More was an excellent…

Salam from Milk & More was an excellent communicator, friendly and likeable. Nothing was forced on me and I didn't feel pressured. The offer she provided to start the service was surprisingly much cheaper than supermarket prices and since it's pay-as-you-go, definitely worth trying for everyday groceries that you can tailor to your needs. Thanks you Salam and "Egziabher yibarkik".

April 3, 2026
Unprompted review

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