Relay Direct Reviews 

239
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally friendly, polite, and professional during all personal interactions. Consumers note that representatives take ample time to thoroughly explain product options clearly without applying any sales pressure. People also appreciate the convenient home delivery service for traditional dairy and fresh farm essentials like juice and milk. Shoppers note the highly knowledgeable guidance provided regarding local produce, making the entire shopping journey smooth and enjoyable. Many reviewers consistently describe these professional encounters as heartwarming and genuinely pleasant, helping build strong trust in the brand.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are exceptionally friendly,... See more

Service

Consumers find service to be positive, frequently highlighting the friendly approach and clear explanations... See more

User experience

Customers consistently note positive experiences with user experience, highlighting insightful interactions... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising representatives for being... See more

Product

Clients share positive opinions on product, highlighting the affordability and the fresh options available... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Joseph is a well polite young man .Joseph must be a great asset to your company. Joseph showed me how to use your website and showed me all the different products you sell.He had patience and time to... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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No recent history of asking for reviews

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4.9

All reviews

(239)

239 reviews in the last 12 months

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Rated 5 out of 5 stars

Milk delivery

Muhammad popped by when I was too busy but came back when I said I was free. He gave me the website info so I could have a look before he returned. He was helpful in setting up an account and placing an initial order with a decent discount. My first delivery should be Monday so will see how it goes!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful salesman

Muhammad was so lovely and so helpful telling me all about the service offered and how it’s local farmers, which i had no idea was something that was offered around here.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Razal was very polite and informative

Razal was very polite and informative, very professional and very courteous. He explained who he was and what he was giving the information on. Can’t fault him. Friendly, honest and respectful. Enough said really. Would be happy to speak with him again if I hadn’t already signed up thanks to him. Thank you milk and more.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Tulsi

Tulsi I just want to leave a review for the lovely girl who delivered from Milk & More. She was absolutely wonderful – very friendly and we had a really nice chat. She is so kind and helpful, and you can tell she really cares about her work. She treats the job like it’s her own business, with so much dedication and positivity. It was such a pleasure to meet her. Thank you for the great service!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Ana Pilipciuc

Ana knocked on my door to introduce Milk & More. At first, I was going to say no, but she was such a polite and sweet lady that we ended up chatting for a while.

Even after she realised I wasn’t planning to sign up at first, she continued talking with me about all sorts of things. She showed me some photos she had taken of Milk & More bottles outside people’s homes and the little notes people leave for the milkman. The photos were beautiful and really captured the charm of traditional milk deliveries.

She also told me about her family back in Romania, how they get their milk there, about cows, and how her mum once drove all the way from Romania to bring her fresh eggs and food. Her stories were fascinating.

What really stood out to me was how passionate she is. She doesn’t seem like someone who just works for Milk & More, she genuinely believes in the products, the traditional milk delivery service, and the company. For a moment I even thought she might be the founder! 🤣 She laughed and said she wishes.

In the end, I actually did sign up. We had quite a few problems with the quote while setting things up, but she was incredibly patient and we managed to sort it out together.
As there isnt any subscription to sign up, I can do just one off order and get 30 Percent, if I don't like I can cancel anytime. Why not to try?

I’m sure she contributes a lot to the company with her passion and humility. Meeting her was such a lovely and memorable experience.
I wouldn't have signed up if it was
Ana Pilipciuc🥰

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Tulsi is very sweet

Tulsi is very sweet
She made me understand the entire process
I was confused at first since technology is not my thing so she was very patient and again explained everything
Thank you tulsi

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Richard called to my home but I was out…

Richard called to my home but I was out and called back as arranged by my husband he was extremely polite and he explained everything in detail helped me to download the app and put it on my home screen on my phone showed me how it worked and if I needed to add anything else by 9pm the evening before he was very efficient and knew everything about the company any questions I asked he answered I was extremely happy with him

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Yesweenn and damini were lovely

Yesweenn and damini were lovely! Super friendly. Glad to be alerted to ways that we can conveniently support local farmers and workers. Very helpful in guiding me through the process, will be sure to add some more products to my order after consulting my flatmates! :)

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sent from Milk and More

We had a visit from Seby D’Souza today from Milk & More. What can I say? He was thoroughly professional, knowledgeable about the product and had loads of interesting information to give us, he was able to answer every question we asked and had my whole family smiling and laughing as we signed up. This guy is brilliant at his job, no complaints whatsoever :)

March 12, 2026
Unprompted review

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