called in to verify I was purchasing the correct engine , and to verify shipping address. The woman I spoke to was more than helpful and answered every question I had what I liked the most was I didn’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Questions answered by an American, all answers believable and too the point. Purchases like this are a gamble both for the company who sells, and for the customer who doesn't know for sure if this is... See more
I want to say that I am expecting great results from Reman Engine but you, the review company, are asking way too soon for rating. I still have not heard from the company to get some answers like: 1-... See more
Customer service was very insightful and very helpful. Engine arrived to my home, right as expected. After engine installation, engine started on first start and ran perfect! Company picked up engi... See more
Company details
Written by the company
Successfully delivering our services for over 20 years, Reman-Engine.com is your online resource for Used and Remanufactured engines. Our experienced and knowledgeable customer service representatives will help you with every step of the process.
Contact info
United States
- reman-engine.com
4.0
Great
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service from Charlie was…
The customer service from Charlie was incredible. So professional and kind. Definitely will recommend Reman to everyone!
July 1, 2025
Tim the salesman was so helpful and…
Tim the salesman was so helpful and knowledgeable. He made finding the right motor effortlessly. He answered all my questions quickly.
June 27, 2025
Very helpful and informative!
June 26, 2025
online order was easy and quick, my past experience with them for a transmission went smoothly and I decided to purchase an engine for another vehicle.
online order was easy and quick,
June 25, 2025
I was impressed w the professionalism…
I was impressed w the professionalism of your company
June 24, 2025
Pricing issue on the online…
Pricing issue on the online application.
I am willing to accept the fact that there was
an issue and work with the pricing.
The first counter person response was that I had given the incorrect VIN for the application and I have the voice mail left that stated it was a pricing error. I have quoted my customer a price and needed to be in alignment with that price to help me take care of my customer.
Poor business reponse
June 20, 2025
Reply from Reman-Engine.com
Thank you for your feedback! The Vin number provided to us initially was incorrect. Once the correct Vin number was provided to us we reached to let you know that the part ordered a hybrid, electric motor is not correct per the gas engine you have. We issued a full refund for the incorrect part that was purchased.
Shelly was very nice and very helpful
June 18, 2025
Very easy to place order and very…
Very easy to place order and very knowledgeable about the product a.
June 20, 2025
Very positive in their response &…
Very positive in their response & pleasant to speak with.
June 20, 2025
Easy to order from
Easy to order from. I have ordered motors from here before. All have been good running.
June 17, 2025
The guy on the phone was fantastic!
The guy on the phone was fantastic!
What more can I say? He was easy to understand, quick and knowledgeable when answering questions, and took care of our needs flawlessly. Almost like he new what we needed the instant we said it. What can I say except, Perfection!
June 16, 2025
So good so far
So good so far - I can tell you more when I get the engine/...
They canceled my order the next day and refunded my $. I guess they advertise engines they don't. Now I have to start all over again. Damn
June 10, 2025
Customer focused and very helpful
June 4, 2025
It was an easy process.
May 23, 2025
SO PLEASED WITH MY CUSTOMER SERVICE REP! 5/21/25
SO PLEASED WITH MY CUSTOMER SERVICE. I WAS HELPED BY "SHELLY" WHO PLACED MY ORDER. I WAS GLAD SHE KNEW ALL THE ANSWERS TO MY QUESTIONS. ESPECIALLY WITH ME BEING A WOMAN ORDERING THE CORRECT ENGINE FOR OUR TRUCK. I WAS SCARED TO DEATH BUT SHE GUIDED ME RIGHT THRU IT WITH EASE. THANK YOU MS. SHELLY YOU ARE AN ASSET TO YOUR COMPANY! SINCERELY, DIANE SPICER, AUSTIN, INDIANA! ONE HAPPY A** CUSTOMER!
May 20, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.