I have had great experiences with Remote and appreciate the help and timely responses. Nobody wants to wait for answers in a crisis. Remote has been my "crisis averted."
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything worked out in my side, any questions or issues I had were quickly resolved. Nothing to complain about. Payout was transparent and came on point.
Buttery smooth onboarding, super easy to use dashboard/hub, and extremely friendly support. The EOR that goes above and beyond!
The staff are responsive, and the Remote interface is excellent; everything is well organized and easily accessible. The existing go-to resources and instructional materials are particularly helpful... See more
Company details
- #5 of 21 best companies in Payroll Service
- #132 of 247 best companies in Business to Business Service
- #6 of 17 best companies in Human Resource Consulting
- #12 of 29 best companies in Recruitment Service
Written by the company
Hire international talent in minutes. Rollout international expansion with ease. Remote is the most disruptive global payroll, tax, contractor management, and global HR solution for distributed teams.
Contact info
United States
- hello@remote.com
- remote.com
4.6
Excellent
3K reviews
Replied to 71% of negative reviews
Typically replies within 1 week
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Whenever facing the issue and remote…
Whenever facing the issue and remote team supported without delay.
March 10, 2026
User-friendly platform.
March 10, 2026
Excellent Experience with Remote’s Services
I have been working with Remote for more than three years, and my experience has been consistently positive. The portal and apps are extremely user‑friendly, making daily tasks smooth and efficient. Communication has always been excellent. I’ve had a few support cases during this time, and each one was handled quickly and professionally.
I can highly recommend this company.
March 5, 2026
It's really good ☺️
March 5, 2026
I received quick replies and my request…
I received quick replies and my request was completed in a day. This was a time sensitive matter and I submitted the request later than recommended but the person on the other side treated my request with the same urgency and I appreciate that
March 6, 2026
0001
1. Got no response on one diffulty I encountered in the platform.
2. If you live in the countries pre listed in their platform, then it is perfect for you. In some other cases, like mine, the whole enrollment process was/is dreadful.
March 3, 2026
Reply from Remote
Hi Jessica,
Thank you for sharing your experience. I’m really sorry to hear how frustrating this has been, especially not receiving a response when you were facing difficulties on the platform. That’s understandably disappointing.
I also hear your feedback about the enrolment process. We want it to feel clear and straightforward for everyone, so I’m sorry that hasn’t been the case for you.
I can confirm that your case is currently being reviewed and our team is actively investigating it. We’re working to provide you with a proper update as soon as possible.
Thank you again for taking the time to leave this review. Your feedback genuinely matters to us!
Kind regards,
Mel
Senior Voice of the Customer Manager @ Remote
Great Support!
March 4, 2026
The app is great
The app is great! But the support for users is not very well organized. It takes you agea to explain your request and it takes them even longer to understand and act up on it. Once they get it, they solve it but any little request has taken me about 2 weeks to solve.
March 4, 2026
Really good
March 2, 2026
An absolutely terrible experience.
An absolutely terrible experience.
1. First, they sold something they don’t actually have. Of course, we only realized that once we onboarded.
2. The discounts they offer are time-limited.
3. They blocked our “entity,” demanding that we verify it with documents that don’t exist.
4. Customer Support is simply ignoring us.
!!!!Meanwhile, they’re trying to charge you for using the platform.
Not a single step went the way it should have.
Don’t trust the fake reviews here—avoid this service entirely.
March 1, 2026
Unprompted review
They were really helpfull and…
They were really helpfull and everything was pretty easy to make
February 28, 2026
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