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Rated 5 out of 5 stars

Accurately removes backgrounds. I constantly use it in projects, and it helps my work reach its best! If you need a reliable background remover for your work/school projects, use remove.bg to make you... See more

Company replied

Rated 1 out of 5 stars

It’s really sucks, it didn’t do the work properly and you can hardly use it without payment. And also please make sure you cancel your subscription at your earliest as it charges you very expensive m... See more

Company replied

Rated 2 out of 5 stars

Scrivono gratuita ma non dicono che è a bassa risoluzione, da 1,7MB passa a 303KB. Non do una stella perchè a chi serve per usare sul cellulare può bastare. Hi, writing FREE in the title and then an... See more

Company replied

Rated 1 out of 5 stars

it doesn't even delete the background buddy! i tried using the magic brush but all they do was nothing but kept saying "unknown error" and btw my wifi is super OK.

Company replied

Company details

  1. Software Company

Written by the company

Remove Image Background: 100% automatically – in 5 seconds – with a single click – for free. How long does it take to manually cut out an image? Depending on the complexity, perhaps a minute? Or five, or twenty? Even more? With remove.bg you'll be done in 5 seconds. The process is completely automatic and fine-tuning is a breeze. Whether you're editing product photos or portrait shots, our high-quality background remover handles the challenging edges, like hair and other tricky conditions, exceptionally well. remove.bg also integrates with Photoshop so you can use our AI to fine-tune and speed-up your workflow.


Contact info

  • Ungargasse 37/BT1, 3.3, 1030, Vienna, Austria

  • remove.bg

3.0

Average

TrustScore 3 out of 5

194 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Review please fix this:

Only thing I hate about is: it doesn't not recognise objects which are small or are far away! Other than that this is unbearable!

February 19, 2024
Unprompted review
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Reply from remove.bg

Hi there! Thank you for sharing your feedback; we appreciate it! :) If you would like to help us improve remove.bg feel free to check out our improvement program here: www.remove.bg/training_images.

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Rated 1 out of 5 stars

Limited Rollover Of What You Paid For

I bought this service, because you can get high quality images with the background removed, instead of the degraded image you end up with, using most other services. I needed the high quality for my laser engravings. It does a pretty good job on most images; but not perfect by far. You can tweak the image in limited ways. Honestly, for the limited tools it comes with, it's not that great of a deal.

The biggest problem I have with this service is how it handles credits you paid for. HD images are 1 credit each. Those credits range in price from .07 each ($5,450/mo for 75,000 images/mo) to .23 ea ($9 for 40 images/mo) 10% discount if you pay yearly. They also have Pay As You Go. Prices range is from .21 ea ($1,699 for 8,000 images/mo) to 1.99 per 1 image.

The biggest problem I have with this service is that you cannot unsubscribe, and keep the images you already paid for. THIS IS A RIPOFF, in my opinion. For this reason, I will be using as many of my credits as I can, then CANCEL this membership and BE DONE WITH THIS RIPOFF COMPANY FOREVER. There are plenty of other alternatives. I recommend people look into those, and STAY AWAY FROM THIS COMPANY.

February 1, 2024
Unprompted review
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Reply from remove.bg

Hi there! Thank you for sharing your review; we appreciate it! We are sorry that the pricing and the subscription model did not work for you. Please feel free to contact us anytime at support@remove.bg if you have any questions or suggestions; we will be happy to help!

Rated 1 out of 5 stars

I was not satisfied with the results…

I was not satisfied with the results and asked for a refund multiple times which their site says you can do within 14 days and no one will get back to me and I have still not received the refund! I do not recommend purchasing at all!! Very disappointed.

Edit: Thank you for your response. I have received my refund now. Thank you.

January 30, 2024
Unprompted review
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Reply from remove.bg

Hi Brooke! We're so sorry you had trouble with your refund request! Please get in touch with our support team at support@remove.bg with the email address that is linked to your purchase, and they will be happy to help you!

Rated 1 out of 5 stars

Useless

Hard to make it do anything and even then it barely does it.

February 10, 2024
Unprompted review
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Reply from remove.bg

Hi there! We're sorry you had trouble with remove.bg! If you would like our support team to look into what might have happened, contact us anytime at support@remove.bg.

Rated 5 out of 5 stars

REMOVE BG IS GREAT!

I'm not a techy person AT ALL, so Removebg is GREAT for me! It's so SIMPLE, ANYBODY could use it. LOVE, LOVE, LOVE IT!

January 24, 2024
Unprompted review
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Reply from remove.bg

Hi Lori! Thank you for sharing your kind review! We're happy that you found remove.bg helpful! :)

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Rated 5 out of 5 stars

Highly recommend

I really love how simple, streamline and stress free this service is. I recently used it for a funeral service for family, to put a sunset in the background. I was impressed and really grateful I was able to do this!

November 7, 2023
Unprompted review
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Reply from remove.bg

Hi Amber! We're so glad to know that remove.bg could help you! Thank you for your kind review; we appreciate it! :)

Rated 1 out of 5 stars

There used to be a tool to adjust these…

There used to be a tool to adjust these (terrible) results manually. With the last update, this option disappeared and now the tool is completely useless. No customer support, no compensation.

December 30, 2023
Unprompted review
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Reply from remove.bg

Hi there! Thank you for sharing your feedback; we appreciate it! We're sorry you are unhappy with the new version. The erase and restore tool should still be available, so please feel free to contact us at support@remove.bg or by using our contact form here: https://www.remove.bg/support/contact. We will be happy to help you troubleshoot any issues!

Rated 1 out of 5 stars

Poor Customer Service

Been using them for over a year, its ok but still need to spend some time in photoshop adding back side mirrors, radio aerials, trims etc but it does work most of the time. Customer service use to be great. This time due to paypal issue payment wasn't made and I tried to contact them to sort this. I emailed them few times and there was not a single reply. Not sure whats going on but not happy at all with the service.

December 15, 2023
Unprompted review
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Reply from remove.bg

Hi there! Thank you for sharing your review! We're sorry you had trouble with your payment! Unfortunately, we can't see any similar reports on our end. Please feel free to send us an email at support@remove.bg or use our contact form here: https://www.remove.bg/support/contact. We will be happy to help!

Rated 5 out of 5 stars

Yo bro just use it

Remove.bg is the deifinition of luxury being free. After using it I never used any other removing tool from any other websites. The thing with remove.bg is that its just simple and effiecient.

October 24, 2023
Unprompted review
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Reply from remove.bg

Hi Raf! Thank you for sharing your kind review; we appreciate it! :)

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Rated 1 out of 5 stars

Ok i swear so i improv my income and…

Ok i swear so i improv my income and experience

December 5, 2023
Unprompted review
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Reply from remove.bg

Hi there! We're sorry that you had a bad experience with remove.bg! Please feel free to let us know what we could do better by sending us a message at team@remove.bg! We appreciate your feedback!

Rated 2 out of 5 stars

Gratuita solo bassa risoluzione

Scrivono gratuita ma non dicono che è a bassa risoluzione, da 1,7MB passa a 303KB.
Non do una stella perchè a chi serve per usare sul cellulare può bastare.
Hi, writing FREE in the title and then anyone who tries it will notice the limitation, in my opinion it damages the image of your service.

November 4, 2023
Unprompted review
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Reply from remove.bg

Hi Massimo! You are right; the free version allows you to download a 0.25-megapixel image, and the premium version allows 25-megapixel image downloads. Thank you for sharing your feedback; we appreciate it!

Rated 5 out of 5 stars

Excellent Resource

This is the best background removal service I have found to date. It requires little editing (if any at all) on the part of the user. I am grateful to have discovered this resource.

October 5, 2023
Unprompted review
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Reply from remove.bg

Hi Michele! Thank you for your kind review; we appreciate it! :)

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Rated 5 out of 5 stars

Been using this service for over 3…

Been using this service for over 3 years and keeps getting better! Great customer service too.

September 15, 2023
Unprompted review
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Reply from remove.bg

Hi Jort! Thank you for your kind review, we appreciate it! :)

Rated 5 out of 5 stars

Best customer service ever!

We had an issue with our credits and the customer service team responded quickly, really listened to us, and gave us the best solution. Thank you very much for your excellent service.

September 13, 2023
Unprompted review
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Reply from remove.bg

Hi there! Thank you for sharing your kind review! We are happy we could help! :)

Rated 5 out of 5 stars

Life Saver

Smart AI, Life Saver Website.

August 25, 2023
Unprompted review
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Reply from remove.bg

Hi Max! Thank you for sharing your kind review, we truly appreciate it! :)

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Rated 5 out of 5 stars

Great team

The product is great, and their support team is just amazing. I had a minor issue with my payment and they were great at providing solutions and making sure everything was back on track.
Shoutout to Josh, Sarah, Elie, Grace, and Christine.

July 27, 2023
Unprompted review
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Reply from remove.bg

Hi Nestor! We're happy to hear that you are satisfied with our support team! Thank you for sharing your kind review, we really appreciate it! :)

Rated 5 out of 5 stars

Great easy Background Remover!

This is a great site if you want to remove your background from your illustrations and don't want to be sweating learning professional software such as Photoshop, it is very easy to use at an affordable cost!

July 24, 2023
Unprompted review
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Reply from remove.bg

Hi Lalo! Thank you for sharing your review, we are happy to hear that you found remove.bg helpful! :)

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