Renaissancejewel Reviews 

916
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the jewelry, noting that the pieces look stunning and match expectations perfectly. Consumers frequently mention that the ordering process is smooth, accompanied by helpful customer service and regular delivery updates. Many buyers feel confident purchasing custom items because the team provides clear communication and helpful certificates of authenticity. Some reviewers were not happy with unexpected shipping delays, receiving orders much later than originally promised. A few consumers also mentioned encountering issues with items appearing smaller than expected or requiring unexpected returns.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the stunning design and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the jewelry is beautifully... See more

Order

Consumers find order experiences to be filled with satisfaction and delight. Customers often mention that the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, kind, and... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting surprisingly fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchasing jewelry online can sometimes feel worrisome, which is why my experience with Renaissance Jewelry was so memorable! They have set the bar high. The .5c diamond studs purchased for my teen s... See more

Rated 5 out of 5 stars

Renaissance Jewel offers a Great quality and price overall and especially compared to similar vendors in the market. I purchased both an engagement ring and wedding band from RJ and my fiancé loves th... See more

Rated 5 out of 5 stars

I love the 2 CTW radiant-cut diamond earrings I got from Renaissance Jewel! 💎 They are absolutely beautiful and even came with certificates for the diamonds, which I really appreciated. The price was... See more

Rated 5 out of 5 stars

I loved the ring! Being able to choose the setting and the shape was an awesome experience! I was impressed with the companys attention to details and keeping us updated on the delivery. Thank you so... See more


Company details

  1. #15 of 58 best companies in Jeweler
  2. #24 of 154 best companies in Jewelry Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

916 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(916)

912 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a 5 stone lab grown diamond band to…

Got a 5 stone lab grown diamond band to celebrate the birth of our son! It is absolutely gorgeous and worth the wait. While you wait for the ring to be made, there’s an online portal to help you track exactly each step of the process with pictures of your ring.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

I just received the most beautiful pair…

I just received the most beautiful pair of diamond heart ❤️ earrings for my anniversary. They are breath taking ! I was blown away by the cut and clarity of these diamonds. My husband went on about the customer service and attention to detail. I can agree on both. Complete with paper work detailing your diamond and its authenticity. He definitely marked the occasion. Best gift ever.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service. Rest assured and just buy it!

I can honestly say that every interaction I had with every person at this company was beyond pleasant and very helpful. It’s hard to buy something online but do honestly rest assured with the responsiveness, knowledge and service you will receive. Few companies put in any effort. Renaissance jewel stands alone! Whatever you are looking at….buy it!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Love the process!

Wanted to order a new band for my wife for our 5th anniversary and this was absolutely perfect! The seeing updates during every step of the process (from design to quality control and polish) was extremely cool and really put my mind at ease throughout the entirety of the jewelry making process. Will definitely be coming back again.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

2cwt diamond ring for my wife!

I got a 2cwt diamond ring for my wife. The ring is stunning, and she was delighted. The ordering process was very easy. Tracking keeps you up to date on your ring's progress. I never had to leave my couch except to sign for the delivery. We are both super satisfied!

July 1, 2026
Unprompted review
Rated 2 out of 5 stars

Ring itself is exactly what I ordered

Ring itself is exactly what I ordered. Can’t same the same for the wedding band because I have yet to receive it. Was guaranteed to have both in hand within 15 days of ordering per Brian from the company. Ring took 30 days and wedding band hasn’t come yet. Quality is good. Customer service and timelines need to be addressed.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I have been looking for an…

My wife and I have been looking for an eternity band for an upcoming Anniversary. Our hesitation is with mined stones and then we found Renaissance. Beautiful stones and great customer service. We highly recommend and will come back for more pieces.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I gave Renaissance Jewel a chance!

Make sure you give Renaissance Jewel a chance guys. What they provided to me for my fiancé was beyond my expectations for beauty plus affordability. Now a days what matters is the effort we put into our relationship ships no matter how large or how small. Renaissance Jewel is my place to shop for jewelry online. I took a chance and it worked out.
My jewelry was delivered to me in 3 weeks because it was custom, but not a single issue when I got the ring and ever since it’s been around my new partners finger! I also received an appraisal for the actual value of the ring and a certificate all in the same few days of ordering and then receiving the ring!
Worth it!

July 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look