Renaissancejewel Reviews 

913
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the jewelry, noting that the pieces look stunning and match expectations perfectly. Consumers frequently mention that the ordering process is smooth, accompanied by helpful customer service and regular delivery updates. Many buyers feel confident purchasing custom items because the team provides clear communication and helpful certificates of authenticity. Some reviewers were not happy with unexpected shipping delays, receiving orders much later than originally promised. A few consumers also mentioned encountering issues with items appearing smaller than expected or requiring unexpected returns.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the stunning design and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the jewelry is beautifully... See more

Order

Consumers find order experiences to be filled with satisfaction and delight. Customers often mention that the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, kind, and... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting surprisingly fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchasing jewelry online can sometimes feel worrisome, which is why my experience with Renaissance Jewelry was so memorable! They have set the bar high. The .5c diamond studs purchased for my teen s... See more

Rated 5 out of 5 stars

Renaissance Jewel offers a Great quality and price overall and especially compared to similar vendors in the market. I purchased both an engagement ring and wedding band from RJ and my fiancé loves th... See more

Rated 5 out of 5 stars

I loved the ring! Being able to choose the setting and the shape was an awesome experience! I was impressed with the companys attention to details and keeping us updated on the delivery. Thank you so... See more


Company details

  1. #15 of 57 best companies in Jeweler
  2. #24 of 152 best companies in Jewelry Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

913 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(913)

916 reviews in the last 12 months

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Rated 5 out of 5 stars

The craftsmanship on my fiancée's…

The craftsmanship on my fiancée's engagement ring is absolutely exceptional. Every detail is flawless, from the setting to the brilliance of the diamond. The quality exceeded my expectations, and the ring is even more stunning in person. I'm extremely pleased with the entire experience and highly recommend them to anyone looking for a beautifully crafted engagement ring.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

My experience from Renaissance Jewel…

My experience from Renaissance Jewel was seamless and easy. I ordered a set of 1Ct diamond earrings set in silver for my wife’s birthday. They arrived on time and in great shape. Would recommend that anybody buys from Renaissance Jewel.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning ring, excellent experience

I had an excellent experience purchasing my new ring from Renaissance Jewel. It is stunning, even better in person than the pictures show. Communication was excellent throughout the entire process with pictures and updates along the way. The ring arrived fairly quickly for a custom order. All paperwork came as promised, including an appraisal for insurance purposes. I very highly recommend this company, I will definitely be a repeat customer.

July 7, 2026
Unprompted review
Rated 4 out of 5 stars

I wanted to share my experience because…

I wanted to share my experience because I believe it’s important to recognize a company not only for when things go right, but also for how they handle challenges. My ring was unfortunately delayed due to a miscommunication on the company’s end, which was understandably frustrating. However, throughout the process, they remained professional transparent, and genuinely apologetic. They took responsibility for the situation and worked with me every step of the way to make things right. In the end, my wife received her ring, and I couldn’t be happier with it. The craftsmanship and quality exceeded my expectations, and their commitment to customer satisfaction truly showed. Thank you for standing behind your work and making sure I left as a satisfied customer. I appreciate the effort your team put into resolving the issue, and I would gladly recommend your company to anyone looking for quality jewelry backed by excellent customer service

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful anniversary ring, smooth experience start to finish

I bought a ring for our anniversary and the whole experience was smooth from start to finish. The website made it genuinely easy to understand what I was buying - I could clearly see the clarity, cut, and size details, which took a lot of the guesswork out of choosing the right piece. Ordering was simple and the ring arrived quickly. On top of that, customer support was amazing: when we wanted to check on the status of our order, they were responsive and helpful. Highly recommend.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Diamond Earrings

This is the second pair of diamond earrings I’ve purchased from Renaissance Jewel. The quality is exceptional. I’m very pleased

July 6, 2026
Rated 5 out of 5 stars

Couldn't be happier

I was a little uncertain about buying jewelry on line, but from start to finish my experience with Renaissance was unbelievable. I had a hundred questions before I ordered, all were patiently answered. I had a hundred questions about the delivery, all were answered to my satisfaction. I read all the reviews and you met and surpassed all my expectations. That CHAT system is a lifesaver for getting fast answers to any question. The ring was magnificent. I had an issue because I ordered the wrong size but you guys were great about setting me up to get it resized. We couldn't be happier with the service or with the product. We will be back..

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had to cancel my order amd rec an…

I had to cancel my order amd rec an email stating someone would contact me. I was lucky enough to get Erin. She was absolutely the best. I will be a customer she handled everything like a pro !!!

July 14, 2026
Unprompted review

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