Purchasing jewelry online can sometimes feel worrisome, which is why my experience with Renaissance Jewelry was so memorable! They have set the bar high. The .5c diamond studs purchased for my teen s... See more
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Company details
- #15 of 57 best companies in Jeweler
- #24 of 152 best companies in Jewelry Store
Contact info
579 5th Ave, 5th FL, 10017, New York, United States
- 888-863-7990
- support@renaissancejewel.com
- renaissancejewel.com
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This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 24 hours
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I absolutely love these earrings!
I absolutely love these earrings!! They are exactly as pictured! ❤️
Website made it easy to customize
Website made it easy to customize, customer service was very helpful, great price, and she loved the ring when she got it.
Treat yourself!
The jewelry is gorgeous and priced so reasonably. Great customer service!
Took a while to figure out but the product we’re exceptional
Took a while to figure out the final CAD but they kept the communication open till we solved the problem which caused some time delay. Once the product came my fiancée was beyond ecstatic.
The craftsmanship on my fiancée's…
The craftsmanship on my fiancée's engagement ring is absolutely exceptional. Every detail is flawless, from the setting to the brilliance of the diamond. The quality exceeded my expectations, and the ring is even more stunning in person. I'm extremely pleased with the entire experience and highly recommend them to anyone looking for a beautifully crafted engagement ring.
Great looking product and price was…
Great looking product and price was great. Definitely recommend.
My experience from Renaissance Jewel…
My experience from Renaissance Jewel was seamless and easy. I ordered a set of 1Ct diamond earrings set in silver for my wife’s birthday. They arrived on time and in great shape. Would recommend that anybody buys from Renaissance Jewel.
Very fine quality diamonds
Very fine quality diamonds, look amazing built custom.
The ring was more then I could imagine…
The ring was more then I could imagine it was perfect! She said yes!!! The whole process they communicated!
Stunning ring, excellent experience
I had an excellent experience purchasing my new ring from Renaissance Jewel. It is stunning, even better in person than the pictures show. Communication was excellent throughout the entire process with pictures and updates along the way. The ring arrived fairly quickly for a custom order. All paperwork came as promised, including an appraisal for insurance purposes. I very highly recommend this company, I will definitely be a repeat customer.
amazing company to work with
amazing company to work with, fast and good quality jewelry. made the ring just as i requested.
I wanted to share my experience because…
I wanted to share my experience because I believe it’s important to recognize a company not only for when things go right, but also for how they handle challenges. My ring was unfortunately delayed due to a miscommunication on the company’s end, which was understandably frustrating. However, throughout the process, they remained professional transparent, and genuinely apologetic. They took responsibility for the situation and worked with me every step of the way to make things right. In the end, my wife received her ring, and I couldn’t be happier with it. The craftsmanship and quality exceeded my expectations, and their commitment to customer satisfaction truly showed. Thank you for standing behind your work and making sure I left as a satisfied customer. I appreciate the effort your team put into resolving the issue, and I would gladly recommend your company to anyone looking for quality jewelry backed by excellent customer service
This is such a beautiful piece of…
This is such a beautiful piece of jewelry. I couldn’t have chose a better place to buy!
Ordered an engagement ring for my new…
Ordered an engagement ring for my new fiancé Kassi, the company was great to work with and she loved the ring as it is beautiful!
Beautiful anniversary ring, smooth experience start to finish
I bought a ring for our anniversary and the whole experience was smooth from start to finish. The website made it genuinely easy to understand what I was buying - I could clearly see the clarity, cut, and size details, which took a lot of the guesswork out of choosing the right piece. Ordering was simple and the ring arrived quickly. On top of that, customer support was amazing: when we wanted to check on the status of our order, they were responsive and helpful. Highly recommend.
Diamond Earrings
This is the second pair of diamond earrings I’ve purchased from Renaissance Jewel. The quality is exceptional. I’m very pleased
Couldn't be happier
I was a little uncertain about buying jewelry on line, but from start to finish my experience with Renaissance was unbelievable. I had a hundred questions before I ordered, all were patiently answered. I had a hundred questions about the delivery, all were answered to my satisfaction. I read all the reviews and you met and surpassed all my expectations. That CHAT system is a lifesaver for getting fast answers to any question. The ring was magnificent. I had an issue because I ordered the wrong size but you guys were great about setting me up to get it resized. We couldn't be happier with the service or with the product. We will be back..
Great customer service and great…
Great customer service and great product! I’m happy with overall
I had to cancel my order amd rec an…
I had to cancel my order amd rec an email stating someone would contact me. I was lucky enough to get Erin. She was absolutely the best. I will be a customer she handled everything like a pro !!!
I was skeptical at first until received…
I was skeptical at first until received my ring in the mail. The quality, the attention to details is like no other! My fiancé loves her ring!!!
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