Renaissancejewel Reviews 

912
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the jewelry, noting that the pieces look stunning and match expectations perfectly. Consumers frequently mention that the ordering process is smooth, accompanied by helpful customer service and regular delivery updates. Many buyers feel confident purchasing custom items because the team provides clear communication and helpful certificates of authenticity. Some reviewers were not happy with unexpected shipping delays, receiving orders much later than originally promised. A few consumers also mentioned encountering issues with items appearing smaller than expected or requiring unexpected returns.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the stunning design and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the jewelry is beautifully... See more

Order

Consumers find order experiences to be filled with satisfaction and delight. Customers often mention that the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, kind, and... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting surprisingly fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchasing jewelry online can sometimes feel worrisome, which is why my experience with Renaissance Jewelry was so memorable! They have set the bar high. The .5c diamond studs purchased for my teen s... See more

Rated 5 out of 5 stars

Renaissance Jewel offers a Great quality and price overall and especially compared to similar vendors in the market. I purchased both an engagement ring and wedding band from RJ and my fiancé loves th... See more

Rated 5 out of 5 stars

I loved the ring! Being able to choose the setting and the shape was an awesome experience! I was impressed with the companys attention to details and keeping us updated on the delivery. Thank you so... See more


Company details

  1. #15 of 57 best companies in Jeweler
  2. #24 of 152 best companies in Jewelry Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

912 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(912)

916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Renaissance was very good

Renaissance was very good, I had worries and concerns with the time table of which my order could be completed, they were very responsive via email and extremely punctual via phone. They gave me the assurance I needed during my proposal anticipation. And the ring was beautiful!!! My fiancé loves it.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered an engagement ring

Ordered an engagement ring for my girlfriend. The quality of the ring is amazing and came out better than I expected. They even sent pictures and updates as it was being made. Would recommend to anyone wanting to get quality jewelry and good customer service.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Wedding band

I took about 3 weeks it’s wonderful fits her well complements her ring she loves it it’s durable and her favorite it’s shiny in the sun!!!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism

Professionalism, ease of ordering. quality of product, and stellar customer service throughout the process are hallmarks.

July 12, 2026
Unprompted review
Rated 3 out of 5 stars

The ring is absolutely gorgeous and…

The ring is absolutely gorgeous and completely matched my expectations in almost every area. That being said the words i had inscribed are virtually invisible unless you actually had a magnifying glass or a flashlight directly pointed at it.

July 7, 2026
Rated 5 out of 5 stars

LOVE my new bracelet from Renaissance

LOVE my new bracelet from Renaissance. My first tennis bracelet and am so happy with the quality. I was able to customize the length as I have a smaller than average wrist. Perfect length and you can see the diamond sparkles from afar.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Lab grown emerald earrings

I wanted a simple pair of emerald earrings for my girlfriend. I got a pair of mined emerald earrings that were in my price range, but they were very cloudy, so I returned them. I wanted to get something a bit more brilliant looking in my price range. I was a bit hesitant to go with a lab grown emerald, but I decided to try it out from Renaissance. The order process was easy. I did have to wait a while for my order, but they communicated that they needed a little more time to find the right Emeralds for my order. I am not disappointed at all with my purchase. They are beautiful and in a well made 10k setting. I also liked the IDT gem card it comes with.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful diamonds

Beautiful diamonds. I like how they do the process for purchasing rings where you can pick the setting and then pick the clarity cut size and color your diamonds. It's basically like customizing your own stone.

June 30, 2026
Unprompted review

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