Renew Electronics Reviews 

Please don't waste your money, order a laptop a week ago for next day delivery. Still waiting for it to arrive.
DON'T order from this company.

Will not order from them again. Order was not delivered when stated and when contacting them felt like was been fobbed off most of the time had to contact Wowcher so they were aware of the situation

The worst company on the planet my item is almost a month late, I've asked for a refund but no they are still sending it apparently despite me asking them not to as I've had to buy elsewhere. They are completely incompetent and sending AI generated emails and not answering any questions put to them. I have started a chargeback to recover my money. DO NOT BUY from them or buy any Wowcher vouchers for electronics as it will most likely be these cowboys you end up dealing with.

So bad! Almost 25 days. No item received, no refund, late responses. Very bad customer service and communication.

Wish I had seen the reviews before ordering! I would rate this company 0 stars if I could. Ordered through Wowcher paid extra for next day delivery, nothing arrived, despite chasing received the same copy and paste email over and over advising they are 'looking into it' Then received an email to say will be with me in 48 hours and what a surprise days later nothing arrived and I am still chasing a refund. AVOID AT ALL COSTS

Scam do not buy from them order laptop on wowcher still haven’t got it they sent me an email with post office tracking number but item was not sent to PO for delivery liars and time wasters

Wouldn’t even give it one star ! Ordered a laptop through wowcher paid extra to have it delivered 16th sept still nothing. No replies to my emails & wowcher arnt interested neither ! Just want a refund ! Edit laptop turned up today 21st October & doesn’t even switch on !

Currently chasing refunds with multiple emails still no progress. Bought products through Wowcher and was delivered a broken laptop. I've been trying to get a refund after sending products back since end of July. Still no refund.

I wish I read the reviews before ordering from this scam company. They sent me a completely damaged laptop which was a health hazard with sharp edges and definitely not suitable for my daughter. They confirmed if I return it at my cost they will refund me. I returned ir incurring £16 of charges to do so and they send me a replacement! The replacement is more damaged than the original and even more dangerous! I have tried to tell them that they need to pay my postage for return as I never requested the replacement but they have refused! I am now in a dispute with wowvher where you just can’t speak to a human. If they don’t resolve it I will take it to court. It’s a literal scam and I have no idea why Wowcher sell them as I am absolutely never using Wowcher again

I’ve only given it a 1 star because there isn’t a zero
Absolute crap
Bought a Chromebook from them
Within a week the screen was bleeding and the on off button kept sticking in
Returned it to them for repair or replacement only to receive it back with nothing being done to it
To crown it all it will not connect to the internet now and I have documents on it
Avoid at all cost

Arrived on time today acer 360 chromebook. Looking at the previous reviews I got a bit worried. But it came with an international plug. UK plug. Power bank connection. All features working fine. Looks tiptop so far. Thankyou renew and it was 55 quid

Horrific. Sent a watch that claimed in the advert to be GPS + Cellular. When confronted they told me that's just the headline of the advert. Stay as far as away as possible.

I purchased a refurbished Dell Chromebook paying for next day delivery. It didn't arrive until over a week later. It was packaged well and looked in good condition but when I tried to charge and turn it on, it was completely dead. I reached out to renew to let them know it had arrived late and wasn't working to request a refund for both the next day delivery and the Chromebook itself. Renew responded they would refund me £3 (I paid £10) for the next day delivery and didn't come back on the point at all that it wasn't working.

When I did push the point it was broken, they offered to fix it if I paid to send it back. I didn't agree as it was already meant to refurbished and asked again for a refund.

Company confirmed I would need to pay to return and they would need to review the product before agreeing a refund with me then they may refund my return fee. (They still haven't refunded either postage fee).

Company do respond but I think they are purposely vague in their answers and non committal. There is no phone number to call so you are relying on their email answers which again are quite frustrating as they don't really care. I purchased the item from renew electronics and was asked to return it to Ultimo electronics which seemed odd to me.

I had paid through Klarna so I raised a dispute and managed to get my money back after about 3 or 4 weeks of chasing but have no doubt I wouldn't have gotten anything back if I'd paid direct. Will def pay a bit more next time to avoid the hassle.

Do not use this company. They have negative reviews for a reason. I hope this review can save someone else from the frustration Renew electronics has caused and save someone being scammed.
This company is a complete scam. How a company like this can still be operating in this day and age is beyond belief. Also Wowcher should be ashamed of them selves to call this company a trusted third party merchant. Both companies should be removed from doing any business .Shameful. I return the Apple Watch ordered from this company via Wowcher . The battery health showing critical and a large scratch across the face. I returned the watch immediately. They gave great customer support to help me disconnect the watch from my iCloud. Then the customer service stopped . They have refused so far to give a refund . I am now raising a dispute with them through my bank as I have all the evidence with The Royal mail tracking and email from this company. Please save your money do not make the same mistake I and so many people have by using this scammer.

excellent bought the £49 chromebook through wowcher it’s great battery has lasted all day too. come in 2 days with £12 shipping

Absolute scam of a site.
Customer service is useless.
Waste of money DO NOT BUY FROM THEM.
Advertised a product on Wowcher as something completely different than what they sent. When I questioned them, they said I ordered the older model (G6) and I could send it back to get the one I originally thought I was getting (G8). I have the G8 and it's STILL not what they advertised.
Not only that but the product is in awful condition. I understand they're refurbished but they're so dirty and gross.

THIS IS FRAUDULENT COMPANY BOUGHT A LAPTOP FROM THEM THROUGH WOWCHER THEY SENT ME SCRAPS WITHOUT SCREWS REQUESTED IT BE REPLACED THEY DEMANDED I SEND IT BACK AT MY COST THEN I REQUESTED REFUND THEY ALSO WANT ME TO SEND IT BACK AT MY COST THATS PATHETIC DONT MESS WITH THIS FRAUDULENT COMPANY

Would rate 0 stars if I could. Watch arrived in an awful condition so I sent it back within 24 hours. Almost 4 weeks later they keep passing the buck between Wowcher and renew electronics. Clearly based off these reviews, they are running a scam operation so I urge people not to buy from them. I have issued a chargeback through my bank (as luckily I paid on credit card!) and will be reporting to Trading Standards too.

Please don’t ever buy from this company they are scammers they sold me a Apple Watch 150 pound and it lasted 3 months with low battery and then died , they say it’s not water proof even though pictures of swimmer on advert and a tick with you can swim with it
ITS A APPLE WATCH NO refund IM GOING THROUGH BANK

Wouldn’t even give a 1 star.This company send out faulty goods.I bought Apple Watch for my grandaughter for Christmas.The battery lasted about 10 minutes.Still waiting for refund.Cant believe Wowcher even entertain this company.Do not buy from them