Renta Centre Reviews 

92
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

5 days before the due delivery date I received an email that the bed I had ordered a month before would not be delivered and they hoped it would not cause any inconvenience. The email was not signed o... See more

Rated 1 out of 5 stars

Too expensive. Didn't contact us for pickup - we had to arrange. Expect they would have charged us for additional month if we hadn't have called. Drop off and pick up difficult, person with credit ca... See more

Company replied

Rated 1 out of 5 stars

What a terrible company. They called to tell me they had to update my quote to a smaller fridge and washer, but it'd be less money. Then when I asked to send over the changes to my email, they said ye... See more

Rated 5 out of 5 stars

I have used Rentacentre to rent a small fridge on 2 occasions. Firstly whilst waitng for my my new fridge to be delivered and secondly when I was having minor renovations and did not have access to t... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Renta Centre has been Sydney’s premier short-medium term furniture and appliance rental company for almost 30 years. Over the years we have had thousands of happy customers many of which return to us as their situation changes for hassle free rental solutions. Give us a call on 02 9310 1999 for all your appliance rental and furniture hire needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(92)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Terrible appliances

Terrible appliances. Bought a washing machine and it didn't even work, they replaced it but 3 months later that one died.

Waste of time and money.

August 6, 2018
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Jon. We are sorry to hear of your disappointment. Our second hand electrical items are tested and come with a statutory 60 day warranty. The original item you purchased that wasn't working was promptly swapped within a couple of days of the original delivery to your satisfaction and that item worked until recently which falls outside of the original statutory warranty period. Unfortunately mechanical items do break down from time to time, through no fault of our own. It is not possible for us to determine the cause of the fault, it may have been due to user error. We have a proud trading history of almost 20 years in the Broadway Shopping Centre and thousands of satisfied customers that have purchased items from us in the past without issues.

Rated 5 out of 5 stars

I have used Rentacentre to rent a small fridge

I have used Rentacentre to rent a small fridge on 2 occasions. Firstly whilst waitng for my my new fridge to be delivered and secondly when I was having minor renovations and did not have access to the kitchen.
Rentacentre was more than competitive and extremely well priced. I chose to collect the fridges myself and the staff were friendly, helpful and efficient. I can highly recommend Rentacentre for any styling needs or when extra house hold items are required on a short term basis.

July 25, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

I contacted them via email from an internet search

I contacted them via email from an overseas country regarding renting furniture and equipment, and to time it with my arrival into Sydney. Their reply was always prompt and courteous. Delivery was on time, their team was also fast and efficient - both for delivery and pickup as well. Would recommend.

July 10, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

I have rented a wide variety of items from RentaCentre (beds, sofa, fridge, washing machine, clothes dryer). All the products were clean and in a very good condition. Communication with the company was efficient and the staff was polite and helpful. Prompt delivery. Highly recommended.

July 6, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

Good appliances and service!

Have tried their service twice and both times its been great. The appliances were in good condition and worked well throughout the contract.

The return was also a simple process for me and I got my deposit back in full. Had a couple of issues with payments, but they were nice enough to apologize and refund the extra fees, as they failed (twice!) to update my CC number.

Overall it was pretty good for to rent a Fridge + Washer + Bed from here for 6 months

July 6, 2018
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look