We rented a car in Huelva to drive to Malaga Airport. It is impossible to return the vehicle properly at the company's Malaga location because they close early and open late; they don't even have a d... See more
Company replied
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Booked a hire car for 11 days from the Alicante branch and all went well. Got a taxi from the airport which took 10 minutes and cost 20 euro, did the paperwork and was on our way quickly. Booked a... See more
Company replied
- they don't speak English, only Spanish - we communicated exclusively via Google translate at the office desk with the agent - they tried to enforce purchasing the insurance even though this was... See more
Company replied
good value rental car only 10 minutes from malaga airport.Rental price much more competitive than at the main terminal.Modern and practically new cars. service was good. recommend.
Company replied
Company details
Written by the company
Alquilar un coche nuevo por días a precios únicos en RentalPlus es posible. La mejor oferta de coches de alquiler por días, por semanas o meses en los centros de OcasionPlus ubicados en toda la península. Coches a estrenar para disfrutar en vacaciones, despreocuparte en un viaje de negocios o para el día a día si tu coche se encuentra en el taller. Elige el coche que más te guste y preocúpate solo de disfrutarlo, porque el kilometraje es ilimitado. ¿Quién dijo que alquilar un coche por días sale caro? Eso es porque no conoces RentalPlus, con vehículos de cualquier modelo, categoría y marca a precios sin competencia, con tres coberturas de seguro disponibles, para escoger la que mejor se adapte a tus necesidades.
Contact info
Avda. Juan Carlos I, 36 Bloque 1, 28400, Collado Villalba, Spain
- 910781955
- reservas@rentalplus.es
- rentalplus.es
3.1
Average
499 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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Absolutely disgusting service!!!
Absolutely disgusting service. They got me the wrong category car - instead of a diesel car (for which I made an extra payment), I was given a petrol car, resulting in me losing fuel money on a long trip. My gold visa embossed business credit card, with a limit of 5000 euros, was not accepted, apparently to sell expensive insurance. The difference between the regular insurance and the car category price was still not refunded. Also, they delayed issuing the car for almost two hours, which resulted in me being late for the airport. Terrible!!!
April 28, 2022
Reply from rentalplus.es
Buenos días, lamentamos las molestias que hayamos podido ocasionarle. Rogamos nos remita un email a la dirección atencionalcliente@rentalplus.es junto con sus datos relatando lo ocurrido. Un saludo.
Car Rental Alicante
Just recently rented online which was very easy and simple even in English, even got WhatsApp call from English chap to answer my queries and so far have found this car hire company to be excellent, but will let you know of my experience when I get the hire car in a few days time, which I have been assured will be excellent, but let's see if they live up to what they say.
April 27, 2022
It was again really great
It was again really great, to rent a car at rentalplus in Malaga- easy going, perfect service, great vehicle. Thank you so much and hasta luego!!!
April 27, 2022
Rentalplus.es - DO NOT USE THIS AWFUL COMPANY
I recently rented a car in Valencia, Spain with this car hire company, through Rentalcars.com. I made the booking on 3rd August 2021 to pick up the car after landing from the UK on Monday, 30th August 2021. To my horror - after having taken a taxi from the airport to the pick up address (it is a 10 minute drive away and no hospitality buses to take you there!), I found that the office was closed! After various calls to the head office in Madrid and having been bounced from one person to another, I was told that I must have made a mistake because the office was open (I speak Spanish so no ambiguity que to a language barrier). Luckily the taxi driver offered to take a photo with a time stamp to prove this was not the case. I ended up having to fork out an additional 40euros in taxi fares to go to my accomodation and called the next morning. I was then told that they had been on holiday the previous day and that I could go and collect the car that day! I have since been struggling to get a refund on the day's loss of use of the vehicle, the taxi costs and the costs of various calls from my UK mobile to the spanish numbers. They refuse to entertain any refund and only offer me a 100euro voucher to use next time I hire with them. Not likely......they have terrible customer service and the car was badly dented on the side with a limit of 250km per day! KEEP AWAY FROM THESE SHYSTERS AND DO NOT HIRE FROM THEM!
October 2, 2021
Unprompted review
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